Emailing and Group Work Quiz

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Questions and Answers

Define emailing and its key components.

Emailing is the exchange of information stored on a computer between two users over a network. Key components include text, files, images, or other attachments sent to a specified individual or group.

What are the advantages of using emails?

Advantages of emails include free, global, and instant delivery, file attachment, long-term storage, and environmental friendliness.

What are the characteristics of formal, semi-formal, and informal emails?

Formal emails are used for professional and business purposes, employing formal language and conciseness. Semi-formal emails are less formal but still concise. Informal emails are used for communication with friends and family, using descriptive/conversational language, contractions, colloquial words, and emoji.

What are some useful expressions for salutations in semi-formal emails?

<p>Useful expressions for salutations in semi-formal emails include 'Dear Mr./Ms. (surname)', 'Dear (name)', 'Dear All', 'Dear Colleagues', 'Greetings Colleagues', and 'Dear Customer Service Staff'.</p> Signup and view all the answers

What is the source of the definition of emailing provided in the text?

<p>The source of the definition of emailing provided in the text is <a href="https://www.computerhope.com/jargon/e/email.htm">https://www.computerhope.com/jargon/e/email.htm</a></p> Signup and view all the answers