Podcast
Questions and Answers
When an ad-hoc email template cannot be found, despite being configured, which two factors are most likely the cause?
When an ad-hoc email template cannot be found, despite being configured, which two factors are most likely the cause?
- The email is not linked to the correct email notification template.
- The email is not assigned to the correct email trigger. (correct)
- The selected language is not correct. (correct)
- The email is not enabled.
An ad-hoc email fails to send. Which of the following is the most probable cause if the email template is active?
An ad-hoc email fails to send. Which of the following is the most probable cause if the email template is active?
- The email contains an unsupported file format.
- The email is not linked to the correct email notification template. (correct)
- Insufficient system memory on the email server.
- The recipient's inbox is full.
You've created an ad-hoc email template, but it doesn't appear in the selection list. What initial step should you take to troubleshoot?
You've created an ad-hoc email template, but it doesn't appear in the selection list. What initial step should you take to troubleshoot?
- Verify the email is enabled. (correct)
- Contact the candidate to confirm their email address.
- Check the server's SMTP settings.
- Review the email template's HTML code.
When troubleshooting why an ad-hoc email template is unavailable, which of these settings should be checked first?
When troubleshooting why an ad-hoc email template is unavailable, which of these settings should be checked first?
An ad-hoc email template configured in English is not appearing for users with Spanish language settings. What is the most likely reason?
An ad-hoc email template configured in English is not appearing for users with Spanish language settings. What is the most likely reason?
What primary effect does failing to link an ad-hoc email to the correct notification template have?
What primary effect does failing to link an ad-hoc email to the correct notification template have?
After creating and enabling an ad-hoc email, it still doesn't appear as an option. What should be verified next?
After creating and enabling an ad-hoc email, it still doesn't appear as an option. What should be verified next?
When an enabled ad-hoc email will not send, but other system emails are sending correctly, what configuration should be immediately examined?
When an enabled ad-hoc email will not send, but other system emails are sending correctly, what configuration should be immediately examined?
If an ad-hoc email template is enabled and linked to a notification template, but still won't send, what is a likely cause?
If an ad-hoc email template is enabled and linked to a notification template, but still won't send, what is a likely cause?
An administrator configures an ad-hoc email for candidate follow-up, but recruiters can't use it. What's the most likely reason?
An administrator configures an ad-hoc email for candidate follow-up, but recruiters can't use it. What's the most likely reason?
What should an administrator verify first if a newly created ad-hoc email template is not available for selection?
What should an administrator verify first if a newly created ad-hoc email template is not available for selection?
You've confirmed an ad-hoc email is enabled. What related email setting should be checked next if it still won't send?
You've confirmed an ad-hoc email is enabled. What related email setting should be checked next if it still won't send?
An enabled ad-hoc email fails to populate data fields. Which setting is most likely misconfigured?
An enabled ad-hoc email fails to populate data fields. Which setting is most likely misconfigured?
If an ad-hoc email is enabled, linked to a notification template, but is not sending, which system permission requires review?
If an ad-hoc email is enabled, linked to a notification template, but is not sending, which system permission requires review?
If you translated the ad-hoc email to another language, when the user switches their profile to that language, but the email is not enabled in that language, what will happen?
If you translated the ad-hoc email to another language, when the user switches their profile to that language, but the email is not enabled in that language, what will happen?
When only some users are unable to utilize an ad-hoc email, despite being enabled and configured, what should be investigated first?
When only some users are unable to utilize an ad-hoc email, despite being enabled and configured, what should be investigated first?
Which issue does the linking of ad-hoc emails to appropriate notification templates mainly resolve?
Which issue does the linking of ad-hoc emails to appropriate notification templates mainly resolve?
If an administrator has enabled an ad-hoc email template and properly linked it, which subsequent permission setting would prevent a user from seeing the email?
If an administrator has enabled an ad-hoc email template and properly linked it, which subsequent permission setting would prevent a user from seeing the email?
After enabling and linking an ad-hoc email, administrators report it still fails, what quick actions resolve this?
After enabling and linking an ad-hoc email, administrators report it still fails, what quick actions resolve this?
What is the primary purpose of linking an ad-hoc email to a notification template?
What is the primary purpose of linking an ad-hoc email to a notification template?
Flashcards
Ad-hoc email template missing: Possible causes?
Ad-hoc email template missing: Possible causes?
The email is not linked to the correct email notification template, or the selected language is not correct.
Why ensure the email is enabled?
Why ensure the email is enabled?
Ensures the email template is active and available for use.
What is the purpose of assigning an email to the correct email trigger?
What is the purpose of assigning an email to the correct email trigger?
Links the email to the appropriate event or action that triggers it. Without the correct trigger, the email won't be sent.
Study Notes
- There are two possible reasons why a configured email template cannot be found when trying to send an Ad-hoc email to a candidate:
- The email is not linked to the correct email notification template.
- The selected language is not correct.
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