Podcast
Questions and Answers
Email etiquette refers to the code of conduct that guides behavior when writing or responding to emails.
Email etiquette refers to the code of conduct that guides behavior when writing or responding to emails.
True (A)
In the study mentioned, participants who read an email with grammatical errors thought the writer was more conscientious, intelligent, and trustworthy.
In the study mentioned, participants who read an email with grammatical errors thought the writer was more conscientious, intelligent, and trustworthy.
False (B)
Email etiquette can be modified to suit the intended audience and purpose.
Email etiquette can be modified to suit the intended audience and purpose.
True (A)
It is not important to pay attention to small details when writing an email.
It is not important to pay attention to small details when writing an email.
Email etiquette is only necessary for sharing internal memos.
Email etiquette is only necessary for sharing internal memos.
About 28% of a professional's day will be spent on email-related activities.
About 28% of a professional's day will be spent on email-related activities.
After completing the course, participants will feel confident in creating personal emails for various business needs.
After completing the course, participants will feel confident in creating personal emails for various business needs.
Research shows that making errors in emails has no impact on how people perceive you.
Research shows that making errors in emails has no impact on how people perceive you.
Using bold or italics on more than one word is acceptable in a single email.
Using bold or italics on more than one word is acceptable in a single email.
It's important to clear the formatting before sending the email to ensure consistency.
It's important to clear the formatting before sending the email to ensure consistency.
The shortcut to clear formatting on a Mac is 'Ctrl + Shift + N'.
The shortcut to clear formatting on a Mac is 'Ctrl + Shift + N'.
A subject line in an email should be ambiguous so that the recipient has to open the email to understand the message.
A subject line in an email should be ambiguous so that the recipient has to open the email to understand the message.
It's acceptable to use a personal email address for work-related correspondence, even if it contains unprofessional words.
It's acceptable to use a personal email address for work-related correspondence, even if it contains unprofessional words.
A casual greeting like 'Hello' is recommended when emailing a professional acquaintance.
A casual greeting like 'Hello' is recommended when emailing a professional acquaintance.
It's not necessary to use the person’s name exactly as it’s shown in their email signature line.
It's not necessary to use the person’s name exactly as it’s shown in their email signature line.
A professional greeting is not necessary when sending an email to a co-worker.
A professional greeting is not necessary when sending an email to a co-worker.
Using positive words like 'opportunities' and 'challenges' is recommended in professional emails.
Using positive words like 'opportunities' and 'challenges' is recommended in professional emails.
Humor should be avoided in professional emails unless you are certain the recipient will appreciate it.
Humor should be avoided in professional emails unless you are certain the recipient will appreciate it.
It is important to be cautious with humor in emails as people may interpret it differently.
It is important to be cautious with humor in emails as people may interpret it differently.
Grammarly is a paid tool that provides real-time scanning for grammar and spelling mistakes.
Grammarly is a paid tool that provides real-time scanning for grammar and spelling mistakes.
Using emojis in professional emails is encouraged to add a personal touch.
Using emojis in professional emails is encouraged to add a personal touch.
The email sign-off is not considered important as it is the first thing the recipient reads.
The email sign-off is not considered important as it is the first thing the recipient reads.
It is recommended to use adjectives that convey emotional tone in professional emails.
It is recommended to use adjectives that convey emotional tone in professional emails.
Knowing the difference between 'there', 'their', and 'they're' is not crucial for effective communication in emails.
Knowing the difference between 'there', 'their', and 'they're' is not crucial for effective communication in emails.
It's acceptable to use humor in professional emails as long as it's followed by an explanatory statement.
It's acceptable to use humor in professional emails as long as it's followed by an explanatory statement.
