10 Questions
What is the purpose of the email?
To inform Ms. Hwang about a promotion
What is the promotion mentioned in the email?
Double rewards points
What is the check-in time at Island Hotel?
1 P.M.
What should Ms. Hwang do if she arrives at the hotel before check-in time?
Ask the front desk staff for assistance
What happened during Ms. Hwang's previous stay at Island Hotel?
The hotel failed to refund her deposit
What caused the glitch in the hotel's computer system?
Unknown
What did the hotel do to resolve the issue with Ms. Hwang's deposit?
Credited the amount back to her credit card
What is the name of the hotel's restaurant?
Ocean View Restaurant
What is the phone number provided for guest inquiries?
(02)362-0022
What is the role of Charles Lee in the email?
Island Hotels Guest Services Manager
"Test Your Email Comprehension: Can You Answer These Questions About a Hotel Reservation?" - Challenge your reading comprehension skills with this quiz based on an email exchange between a guest and a hotel. Test your understanding of the communication and see if you can answer questions about the reservation and promotion mentioned in the email. Keywords: email comprehension, hotel reservation, promotion, guest service.
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