Podcast
Questions and Answers
What is the primary aim of the email policy?
What is the primary aim of the email policy?
Who does the email policy apply to?
Who does the email policy apply to?
What type of email use is encouraged for communication with customers or suppliers?
What type of email use is encouraged for communication with customers or suppliers?
What is the stance on personal email use according to the policy?
What is the stance on personal email use according to the policy?
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Who is permitted to use the company email system?
Who is permitted to use the company email system?
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What are users prohibited from doing to compromise email security?
What are users prohibited from doing to compromise email security?
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What type of email content is strictly prohibited?
What type of email content is strictly prohibited?
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What should users refrain from sharing via company email without permission?
What should users refrain from sharing via company email without permission?
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What caution is emphasized regarding making commitments via email?
What caution is emphasized regarding making commitments via email?
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Study Notes
Email Acceptable Use Policy Document
- The email policy aims to reduce security and business risks, provide guidelines for email use, ensure legal compliance, and promote good email etiquette.
- The policy applies to all staff, contractors, and volunteers using the company email system, regardless of location or device.
- Business email use is encouraged for communication with customers or suppliers, marketing, and internal information distribution.
- Personal email use is allowed within reasonable limits and nonwork times, subject to policy rules and should not affect others’ email service.
- Only authorized users, typically approved by the line manager or IT department, are permitted to use the company email system.
- Users are prohibited from engaging in practices that compromise email security, such as opening suspicious email attachments or sending confidential company data via email.
- Inappropriate email content, including defamatory, offensive, or illegal material, is strictly prohibited.
- Users must comply with copyright laws and refrain from sharing copyrighted materials via company email without permission.
- Users are cautioned against making binding commitments or purchases via email, as email messages can form legally-binding contracts.
- The standard company email template includes an email disclaimer, which must not be removed or altered by users.
- Email marketing and bulk email campaigns must be authorized by the marketing manager and conducted using the company’s email marketing tool.
- The policy emphasizes email best practices, including using meaningful subject lines, avoiding chain emails, and being cautious with group messages.
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Description
Test your knowledge on email acceptable use policies covering security risks, guidelines, legal compliance, and email etiquette. Explore rules for business and personal email use, authorization protocols, security measures, email content restrictions, and best practices.