Elicitation Techniques and Scope Management

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Questions and Answers

What is the primary purpose of comparing elicitation results against source information?

To facilitate follow-up meetings for corrections. (correct)

To verify the accuracy of historical data.

To ensure stakeholders agree on the correctness of elicited information. (correct)

To streamline the Business Analysis Package.

Which of the following best describes an input to the Business Analysis Package?

Elicitation techniques used in stakeholder interviews.

Historical data that is compared against recent results.

Stakeholder engagement strategies.

Communication of requirements and designs. (correct)

What is a key characteristic of an effective elicitation activity?

It requires minimal stakeholder involvement.

It excludes historical data to avoid confusion.

It ensures bi-directional communication with stakeholders. (correct)

It focuses solely on obtaining quantitative data.

In the context of elicitation results, what does confirming the correctness of information involve?

Stakeholders' agreement along with existing BA information. Signup and view all the answers

What is a potential consequence of comparing elicitation results against other results?

Detection of errors or discrepancies in the data. Signup and view all the answers

Which technique is NOT typically used in elicitation?

Unilateral presentations. Signup and view all the answers

Which factor should be considered when sharing information with stakeholders?

Formats that meet stakeholders' needs. Signup and view all the answers

What might indicate a successful elicitation process?

Consensus among stakeholders about the gathered information. Signup and view all the answers

What is the primary purpose of capturing elicitation outputs?

To ensure the information gathered is accurate and consistent. Signup and view all the answers

During stakeholder engagement, which of the following should be considered?

Goals, agenda, and scope of the change. Signup and view all the answers

Which method is NOT typically used for capturing elicitation outputs?

Hiring additional staff. Signup and view all the answers

What kind of issues can be identified through effective elicitation practices?

Errors, omissions, conflicts, and ambiguity. Signup and view all the answers

What should be the basis for committing resources in elicitation activities?

Confirmed elicited requirements. Signup and view all the answers

Which approach is least appropriate for conducting elicitation?

Post-elicitation focus groups with non-stakeholders. Signup and view all the answers

What is a critical consideration when planning an elicitation session?

Striking a balance between stakeholder engagement and time constraints. Signup and view all the answers

What is elicitation primarily concerned with?

The drawing forth of information from stakeholders Signup and view all the answers

In what scenario might additional elicitation be necessary?

When confirmation of elicited requirements has not been achieved. Signup and view all the answers

Which statement accurately reflects the nature of elicitation and collaboration?

It is an ongoing and iterative process throughout business analysis work. Signup and view all the answers

What is an essential aspect to include when planning an elicitation activity?

Selecting appropriate techniques for information gathering Signup and view all the answers

Which of the following best describes a planned elicitation technique?

Structured workshops Signup and view all the answers

In determining the scope of an elicitation activity, which of the following is NOT typically considered?

Personal interests of the stakeholders Signup and view all the answers

Unplanned elicitation activities should ideally be supplemented by which of the following?

Planned activities Signup and view all the answers

What is one of the key outputs expected from an effective elicitation process?

Work products that define requirements Signup and view all the answers

Which of the following describes a potential error in the elicitation process?

Inadequate documentation of requirements Signup and view all the answers

Study Notes

Elicitation Process Overview

Elicitation involves drawing forth information from stakeholders and other sources to understand requirements.
The process is ongoing and iterative, not limited to a single phase of business analysis.

Goals and Planning

Clearly define the goals, agenda, and scope of change before beginning the elicitation process.
Determine the desired output form and how the information will be used and represented.
Identify the target audience for the information to ensure it meets their needs.

Stakeholder Engagement

Engage stakeholders effectively to ensure their contributions and insights are captured.
Communication should be bi-directional, using appropriate language, tone, and style that align with the stakeholders' preferences.

Conducting Elicitation

Elicitation can occur in parallel or sequentially, depending on the project requirements and logistics.
Utilize a scribe to document the information gathered, which can serve as a reference for later analysis, separate from the moderator.

Capturing Outputs

Properly record elicitation outputs to ensure accuracy and consistency with existing information and requirements.
The purpose is to identify and correct errors, omissions, and ambiguities before committing resources.

Confirming Elicitation Results

Compare elicitation results against source information to validate the gathered data.
Follow-up meetings may be necessary to resolve any discrepancies identified during comparisons.

Historical Data Comparison

Elicitations results may also be compared with historical data to confirm their validity and reliability.
This process helps ensure stakeholders have a shared understanding of the business analysis information.

Communication of Results

Share finalized information packages with stakeholders at appropriate times, tailored to their informational needs.
Include communications regarding requirements, designs, solutions, and evaluations of alternatives.

Understanding Elicitation Scope

Establish the scope of the elicitation activity by considering business domains, culture, stakeholder locations, and expected outcomes.
Identify necessary resources and logistics to support the elicitation activities, including supporting materials and collaboration requirements.

Techniques and Logistics

Assess which techniques are most suitable for the intended elicitation outcomes.
Plan both structured (workshops, experiments) and unplanned (just-in-time interviews) elicitation methods, ensuring unplanned activities are supported by planned ones.

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Description

This quiz focuses on the techniques and considerations necessary for effective elicitation, including goals, agenda, scope, and output representation. Participants will explore how to keep elicitation efforts on track while considering the needs of information users and sources.