Electronic Commerce Overview

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Questions and Answers

What are the 4 major types of electronic commerce?

B2B (Business-to-Business), B2C (Business-to-Customer), C2G (Business-to-Government), and C2C (Customer-to-Customer)

What are some of the key challenges that electronic commerce has faced, particularly in the beginning?

The challenges included the lack of trust and security, the dependence on new technologies that were not yet mature and standardized, and the shortage of reliable payment methods.

What has been the biggest impact of electronic commerce on the logistics industry?

Electronic commerce has led to an increased demand for faster, more efficient delivery methods, particularly for goods, with a growing emphasis on the speed and reliability of deliveries.

What is meant by 'consolidation' in the context of e-commerce?

Consolidation in e-commerce refers to the collection and combining of multiple small shipments into larger, more efficient shipments, helping to optimize transportation costs and efficiency. Signup and view all the answers

Why has the need for bigger and more complex logistics organizations grown due to e-commerce?

The growth of online shopping has created a higher demand for complex logistical operations that can handle the increasing volume and frequency of individual orders. Signup and view all the answers

What is the primary impact of e-commerce on 'last-mile' deliveries?

E-commerce has increased the demand for last-mile deliveries, placing a greater emphasis on efficient and reliable delivery methods to individual customers. Signup and view all the answers

How has electronic commerce led to an increased focus on customer service in the logistics industry?

E-commerce has amplified the importance of customer service as consumers expect accurate information, clear tracking, and timely updates about their orders. Signup and view all the answers

What is the primary challenge faced in the context of 'last-mile' deliveries?

The 'last mile' is the most expensive and complex part of the supply chain. The high volume of individual deliveries coupled with traffic congestion poses significant challenges. Signup and view all the answers

How has the growth of e-commerce affected the need for warehousing and storage facilities?

E-commerce has driven the need for more robust warehousing and storage facilities, as businesses require larger spaces to accommodate the increased volume of goods needing distribution. Signup and view all the answers

The growth of e-commerce has led to a smaller need for transportation resources.

False Signup and view all the answers

Electronic commerce has had minimal impact on the development and implementation of new technologies in the logistics industry.

False Signup and view all the answers

What are some of the ways in which e-commerce has impacted the environmental sustainability of the logistics industry?

E-commerce has raised concerns about the environmental impact due to increased traffic congestion, fuel consumption, and packaging waste. However, it has also encouraged the use of sustainable practices like eco-friendly packaging and alternative transportation methods. Signup and view all the answers

What are some potential solutions to handle the growing demand for last-mile deliveries and address the challenges it poses?

Potential solutions include optimizing delivery routes, utilizing alternative transportation modes like electric vehicles and bicycles, and exploring drone delivery technologies. Signup and view all the answers

Study Notes