Electricity Regulations Overview

Thirty (30) days.

If no appeal or representation has been preferred.

The matter or evidence not known or producible at the time of the order.

<p>The same bench that issued the original Order.</p> Signup and view all the answers

<p>If there is a retirement or demission of a member who passed the original order.</p> Signup and view all the answers

<p>The applicant must be given an opportunity of being heard.</p> Signup and view all the answers

<p>The Forum shall reject the review application.</p> Signup and view all the answers

<p>Previous notice to the opposite side or party.</p> Signup and view all the answers

<p>Documents, supporting data, and statements as required by the Forum.</p> Signup and view all the answers

<p>An Electricity Ombudsman can be removed for reasons like insolvency, conviction of a moral turpitude offence, incapacity, conflict of interest, abuse of position, or misbehaviour.</p> Signup and view all the answers

<p>The Commission must conduct an inquiry and conclude that the individual should be removed based on the grounds specified in clauses (d), (e), (f), and (g).</p> Signup and view all the answers

<p>Clause (c) addresses the removal of an Ombudsman who has become physically or mentally incapable of performing their duties.</p> Signup and view all the answers

<p>Clause (b) allows for removal if the Ombudsman has been convicted of an offence involving moral turpitude, which indicates a breach of ethical conduct.</p> Signup and view all the answers

<p>Clause (d) pertains to the Ombudsman acquiring financial or other interests that could adversely affect their functions.</p> Signup and view all the answers

<p>Clause (e) indicates that the Ombudsman can be removed if they abuse their position to the detriment of the public interest.</p> Signup and view all the answers

<p>Clause (f) encompasses removal for guilt of proved misbehaviour by the Ombudsman.</p> Signup and view all the answers

<p>Clause (g) specifically addresses the failure to deliver the assigned functions or exceeding their brief.</p> Signup and view all the answers

<p>Recording reasons ensures transparency and accountability in the removal process, which upholds the integrity of the office.</p> Signup and view all the answers

<p>The Standards of Performance shall prevail.</p> Signup and view all the answers

<p>'Act' refers to the Electricity Act, 2003 (36 of 2003).</p> Signup and view all the answers

<p>A Complainant is any Consumer who files a Complaint against the Distribution Licensee.</p> Signup and view all the answers

<p>A Complaint is a submission made by a consumer expressing dissatisfaction with the electricity supply service.</p> Signup and view all the answers

<p>A Grievance refers to any fault or inadequacy in the performance of services by a Distribution Licensee.</p> Signup and view all the answers

<p>The Forum is established for the redressal of consumer Grievances against Distribution Licensees.</p> Signup and view all the answers

<p>The Electricity Ombudsman is an authority appointed by the Commission to address grievances not resolved by the Forum.</p> Signup and view all the answers

<p>The consumer must be aggrieved by non-redressal of Grievances by the Forum within the specified time.</p> Signup and view all the answers

<p>A Nodal Officer must have knowledge and experience in electricity distribution and cannot be below the rank of Executive Engineer.</p> Signup and view all the answers

<p>The Distribution Licensee must implement or comply with the order within the stipulated time frame.</p> Signup and view all the answers

<p>The Complainant can approach the Commission for enforcement within 30 days.</p> Signup and view all the answers

<p>Non-compliance is deemed a violation of the Regulations and can incur actions by the Commission.</p> Signup and view all the answers

<p>The Distribution Licensee bears the expenses.</p> Signup and view all the answers

<p>No, no party can file an appeal before the Commission against the Ombudsman's order.</p> Signup and view all the answers

<p>Copies of the order are sent to the Complainant, the Distribution Licensee, and the concerned Forum.</p> Signup and view all the answers

<p>They will pay no more than the cost of photocopying.</p> Signup and view all the answers

<p>They may face appropriate action by the Commission under Sections 142 and 146 of the Electricity Act.</p> Signup and view all the answers

<p>If the Electricity Ombudsman believes it serves a larger public interest.</p> Signup and view all the answers

<p>They are not required to provide reasons or personal details.</p> Signup and view all the answers

<p>The Compliance must be made within the time frame stipulated in the order.</p> Signup and view all the answers

<p>The Distribution Licensee must inform the Electricity Ombudsman.</p> Signup and view all the answers

<p>Information that would impede investigations or prosecutions.</p> Signup and view all the answers

<p>The Commission may impose fines and penalties or take other enforcement steps.</p> Signup and view all the answers

<p>Regulation 23.4.</p> Signup and view all the answers

<p>The larger public interest.</p> Signup and view all the answers

<p>Trade secrets and intellectual property.</p> Signup and view all the answers

<p>No, there are exceptions regarding sensitive information.</p> Signup and view all the answers