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Questions and Answers
What is the purpose of organizing information?
What is the purpose of organizing information?
What type of sentence should be used for business writing?
What type of sentence should be used for business writing?
What is the term for a sentence that is missing a subject or a verb?
What is the term for a sentence that is missing a subject or a verb?
What is the term for a word or phrase that is not clearly connected to the rest of the sentence?
What is the term for a word or phrase that is not clearly connected to the rest of the sentence?
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What is the purpose of the 3rd phase of creating business messages?
What is the purpose of the 3rd phase of creating business messages?
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What is the term for using parallel structure in a sentence?
What is the term for using parallel structure in a sentence?
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What is the main purpose of revising verbs that have been converted to nouns?
What is the main purpose of revising verbs that have been converted to nouns?
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What is meant by parallelism in writing?
What is meant by parallelism in writing?
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What is the main purpose of including a subject line in an email or memo?
What is the main purpose of including a subject line in an email or memo?
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What is redundant language?
What is redundant language?
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What is the main difference between internal and external organizational communication?
What is the main difference between internal and external organizational communication?
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Why is it important to revise and proofread emails and memos?
Why is it important to revise and proofread emails and memos?
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Study Notes
Researching and Finding Information
- Formal research involves finding information not available within the company and using outside resources.
- Informal research involves using readily available information.
Organizing Information
- Arrange information logically to make it easier to understand.
- Use scratching to write ideas randomly and then organize them.
- Create an outline to separate major and minor points.
Composing Effective Sentences
- Structured sentences should be used in business writing, including simple, compound, complex, and compound-complex sentences.
- Use active and passive voice correctly.
- Avoid errors such as sentence fragments, disguised sentences, fused sentences, and comma splices.
- Use parallelism consistently throughout the sentence or paragraph.
Developing Parallelism
- Inconsistent forms can be revised to improve parallelism.
- Example: "We are very concerned with the quality of raw materials, where they are located, and how much it costs to transport them."
Revising Grammar
- Use proper grammar, including subject-verb agreement and pronoun-antecedent relationships.
- Verbs must agree with subjects in number and person.
- Avoid redundancy and revise verbs that have been converted to nouns.
- Use precise language and avoid unclear pronouns.
Mechanics and Writing Conventions
- Spelling and capitalization are important in business writing.
- Use proper design and physical appearance, including background, margins, and alignment.
- Use style and face, bullets, numbers, and letters correctly.
Communicating in the Workplace
- Organizational communication involves internal and external communication.
- Internal communication involves interaction between company representatives.
- External communication involves interaction between the company and outsiders.
Components of Emails and Memos
- Emails and memos can be used for various purposes, including informing, enumerating, procedures, requests, and replies.
- A good email or memo should have a clear subject line, opening, body, and closing.
- Use attention-grabbing subject lines, avoid reviewing background, and use numbered or bulleted lists.
Tips for Creating Email Messages
- Consider composing off-line and type the receiver's address correctly.
- Don't use email to avoid contact, and scan all messages before replying.
- Revise the subject line if the topic changes, and never respond when you are angry.
- Don't use company computers for personal matters unless allowed.
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Description
Learn how to research, organize, and compose effective written content. This quiz covers the importance of formal and informal information, arranging ideas logically, and using structured sentences with active and passive voice.