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Chapter 8-P2

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Questions and Answers

What does research suggest about the brain and multitasking?

The brain is naturally adept at multitasking.

The brain is hardwired to multitask effectively.

The brain is not hardwired to multitask effectively. (correct)

The brain is designed for constant multitasking.

How many times should you check digital messages according to the guidelines mentioned?

As frequently as possible throughout the day.

At least 10 times a day.

Every time you receive a new message.

Just four times each day at specific times. (correct)

What is one of the suggested strategies to stay responsive to others and focus on work tasks effectively?

Check digital messages whenever they arrive.

Wean yourself off checking your mobile device constantly. (correct)

Keep message alerts on at all times.

Constantly switch between different tasks without a break.

What does the text recommend regarding managing your inbox?

Develop strategies to manage your inbox. Signup and view all the answers

What action should be taken regarding message alerts based on the guidelines?

Disable message alerts to avoid distractions. Signup and view all the answers

What is a key benefit of active listening?

Showing respect towards the speaker Signup and view all the answers

How can empathy and a respectful tone improve communication?

By understanding others' feelings and perspectives Signup and view all the answers

Why is it important to be concise and direct in communication?

To convey messages effectively and avoid misunderstandings Signup and view all the answers

What is a characteristic of passive aggression in communication?

Conveying anger indirectly Signup and view all the answers

How does active listening differ from interrupting during a conversation?

Active listening involves paying full attention, while interrupting disrupts the flow Signup and view all the answers

What effect can using dismissive phrases have on communication?

Causing misunderstandings and conflicts Signup and view all the answers