Effective Performance Feedback and Decision Making in Cross-Cultural Contexts

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36 Questions

What does a fair hearing entail in the context of procedural fairness?

An opportunity to challenge the evaluation decision

Which factor of procedural justice refers to judgment based on performance-related evidence?

Clarity of appraisal expectations

What is crucial for interactional justice/fairness according to the text?

Quality of appraisal interview

Why do ratings based on tangible performance records appear objective and unbiased?

Because they are backed by tangible evidence

What role does 'voice' play in the fair hearing context?

Enable employees to influence evaluation decisions

What is the key factor in a justice model for performance appraisal, according to the text?

Adequate notice

Which factor is NOT mentioned as part of the due process of law in a justice model for performance appraisal?

Feedback

What is crucial to employee perceptions of procedural fairness, according to studies mentioned in the text?

Clarity of appraisal expectations

In the context of performance appraisal, what does 'fair hearing' entail?

Judgment based on evidence

What contributes significantly to employee perception of procedural justice?

Thorough employee understanding of the appraisal process

What type of justice focuses on the perceived fairness of the interpersonal treatment employees receive during the appraisal process?

Interactional justice

According to Adam’s Equity Theory, how do individuals formulate fairness perceptions in the workplace?

By comparing their work outcomes to their work inputs in relation to coworkers' ratios

Which type of justice focuses on the explanation of decisions and communication environment in an organization?

Informational justice

In the context of performance appraisal, what does procedural justice focus on?

Procedures followed to arrive at the appraisal outcome

How is distributive justice related to employees' appraisal ratings and rewards?

Employees view ratings and rewards as fair when they align with their perceived input-output ratio.

What is the main factor that influences employees' perception of fairness in performance appraisals?

Raters trying to motivate employees

Why is achieving accuracy in performance appraisals deemed impossible according to the text?

Employees protecting their personal interests

What behavior by managers can lead to distorted ratings and affect employees' perception of fairness in performance appraisals?

Consciously fudging numbers regardless of checks in place

Which of the following motives could lead a rater to fudge appraisal results based on the text?

Avoid unpleasant confrontation

How do elements of conflict avoidance and favoritism impact employees' perception of fairness in appraisals?

Lead to biased ratings and unfair perceptions

What is a factor that influences how fairly employees feel they have been treated by supervisors?

Lack of necessary resources provided by the supervisor

In the context provided, what does 'disrespectful treatment' from supervisors refer to?

Public humiliation and abusive behavior

What is a common form of deception mentioned in the text that can lead to a perception of unfairness?

Promising a pay increase but not honoring it

How can a Performance Improvement Plan (PIP) help employees who are not performing up to expectations?

By providing a structured framework for improvement

What is the impact of derogatory judgments on how employees perceive fairness in the appraisal process?

'Name-calling' and wrongful statements

What is the primary purpose of giving feedback with a positive attitude?

To motivate employees to perform better

Why is it important for managers to learn about cultural differences in giving feedback?

To ensure feedback is tailored to the cultural context

What can lead to extreme dissatisfaction with a performance appraisal system?

When the system is biased, unreliable, or irrelevant

How does interactional justice influence employees' attitudes towards work and their supervisors?

It fosters positive attitudes towards work and supervisors

Why is the acceptability of performance appraisals important for a Performance Management System?

To measure employees' performance accurately

Why is conducting job analysis considered the first step in the performance appraisal process?

To align the job expectations with the organization's mission and objectives

What is the purpose of establishing performance standards?

To provide a basis for comparing actual employee performance

Why should the standards set for performance appraisal be clear and measurable?

To facilitate fair judgment based on evidence

What is the importance of communicating appraisal standards to all employees?

To ensure employees understand their roles and expectations

In what way does conducting job analysis contribute to interactional justice in performance appraisals?

By aligning job expectations with organizational goals transparently

How do clear and measurable performance standards support a fair hearing during appraisals?

By providing a basis for objective assessment and feedback

Learn about the importance of giving performance feedback with a positive attitude and its impact on employee performance. Explore how to conduct meetings to address issues and motivate employees for better performance. Understand the cultural differences in providing feedback and the importance of making decisions to improve employee performance.

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