Effective Management Skills
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Effective Management Skills

This quiz assesses a manager's key skills, including active listening, negotiation, and planning to ensure a successful outcome for all parties involved.

Created by
@RiskFreeDryad

Questions and Answers

What is the primary difference in decision-making between a top-level manager and a supervisor?

The top-level manager makes decisions about the organization as a whole, while the supervisor makes decisions about their particular work unit.

How does the outlook of supervisory management differ from that of higher management?

Supervisory management is more focused and short-term in outlook.

What is the most important role of a manager at all levels of management?

The leader role is among the most important of all roles at all levels of management.

What is the first quality of a successful manager according to the passage?

<p>Demonstrates integrity, leading by example.</p> Signup and view all the answers

Why is it essential for a manager to deal honestly and diplomatically?

<p>To earn the respect of those they are trying to lead.</p> Signup and view all the answers

What is the significance of a manager being flexible?

<p>A flexible manager can respond to the needs of the business and the needs of employees.</p> Signup and view all the answers

How does a manager's commitment and reliability impact their team?

<p>It promotes trust and shows that the manager is reliable.</p> Signup and view all the answers

What is the primary role of a manager in achieving organizational goals?

<p>To lead by example and make decisions that align with the organization's objectives.</p> Signup and view all the answers

Why is leadership an essential function of management?

<p>Leadership permeates all activities and is critical to achieving organizational goals.</p> Signup and view all the answers

What is the significance of administrative roles in management?

<p>Administrative roles, such as figurehead, negotiator, and disturbance handler, are critical to a manager's success.</p> Signup and view all the answers

What is the foundation of a successful manager's leadership?

<p>Integrity, honesty, flexibility, commitment, and reliability.</p> Signup and view all the answers

Study Notes

Qualities of a Good Manager

  • A good manager should listen effectively, seeking to understand before seeking to be understood.
  • A good negotiator, a manager should be prepared to give a little to achieve a positive outcome for everyone.
  • A thorough planner, a manager should have a clear game plan for their team.

Responsibilities of a Manager

  • Supervise and manage the overall performance of staff in their department.
  • Achieve business and organization goals, visions, and objectives.
  • Analyze, report, give recommendations and develop strategies to improve quality and quantity.
  • Be involved in employee selection, career development, succession planning, and periodic training.
  • Work out compensations and rewards.
  • Be responsible for the growth and increase in the organization's finances and earnings.
  • Identify problems, create choices, and provide alternative courses of action.

Significance of Management

  • Helps in achieving group goals by arranging and organizing resources to achieve goals.
  • Directs group efforts towards the achievement of pre-determined goals.
  • Converts disorganized resources into a useful enterprise.
  • Utilizes resources productively, leading to efficacy in management.
  • Provides maximum utilization of scarce resources by selecting the best possible alternate use.

Key Roles of a Manager

  • Figurehead role becomes less significant for supervisors, while the disturbance handler and negotiator roles increase in importance.
  • Leadership permeates all activities, making the leader role among the most important.

Qualities of a Successful Manager

  • Demonstrates integrity, leading by example.
  • Deals honestly and diplomatically, owning mistakes and dealing openly with others.
  • Demonstrates flexibility, being responsive to the needs of the business and employees.
  • Shows commitment and reliability, delivering promises and promoting trust.

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