Effective Management Skills

Study Notes

A good manager should listen effectively, seeking to understand before seeking to be understood.
A good negotiator, a manager should be prepared to give a little to achieve a positive outcome for everyone.
A thorough planner, a manager should have a clear game plan for their team.

Supervise and manage the overall performance of staff in their department.
Achieve business and organization goals, visions, and objectives.
Analyze, report, give recommendations and develop strategies to improve quality and quantity.
Be involved in employee selection, career development, succession planning, and periodic training.
Work out compensations and rewards.
Be responsible for the growth and increase in the organization's finances and earnings.
Identify problems, create choices, and provide alternative courses of action.

Helps in achieving group goals by arranging and organizing resources to achieve goals.
Directs group efforts towards the achievement of pre-determined goals.
Converts disorganized resources into a useful enterprise.
Utilizes resources productively, leading to efficacy in management.
Provides maximum utilization of scarce resources by selecting the best possible alternate use.

Figurehead role becomes less significant for supervisors, while the disturbance handler and negotiator roles increase in importance.
Leadership permeates all activities, making the leader role among the most important.

Demonstrates integrity, leading by example.
Deals honestly and diplomatically, owning mistakes and dealing openly with others.
Demonstrates flexibility, being responsive to the needs of the business and employees.
Shows commitment and reliability, delivering promises and promoting trust.