Business Communication Skills Quiz
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Questions and Answers

What is a common consequence of a team leader or manager demonstrating authority frequently?

  • Team members take over the leadership role
  • Team members become shy and hesitant to approach the manager (correct)
  • Team members ignore the authority displayed
  • Team members become more confident and approachable

How can managers or team leaders promote a friendly atmosphere among team members?

  • Ignoring team members' concerns
  • Displaying authority more frequently
  • Creating a strict work environment
  • Encouraging open communication and harmonious relations (correct)

What is a key factor contributing to confusion in interoffice business communication?

  • Too much clarity in communication
  • Lack of communication channels
  • Excessive use of technical jargon
  • Substandard organization in written documents (correct)

How can confusion in interoffice business communication be minimized?

<p>Proofread and edit documents thoroughly (A)</p> Signup and view all the answers

What is a potential issue associated with gender bias in leadership selection?

<p>Conflict and discrimination within the organization (D)</p> Signup and view all the answers

What is recommended to avoid gender bias in leadership decisions?

<p>Setting aside gender-related issues when making decisions (B)</p> Signup and view all the answers

How can team leaders create a welcoming environment for consultations with team members?

<p>Promoting an open-door policy and encouraging discussions (D)</p> Signup and view all the answers

What can help in improving the clarity of written interoffice materials?

<p>'Fractured' organization of content (C)</p> Signup and view all the answers

'Fractured grammar' mentioned in the text refers to:

<p>'Flawed' grammar with errors (D)</p> Signup and view all the answers

What is the recommended action to improve the quality of written interoffice documents?

<p>Engage multiple individuals to edit and proofread thoroughly. (A)</p> Signup and view all the answers

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