Effective Communication Quiz
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Questions and Answers

When does appropriateness occur in communication?

  • When the messages are unrelated to the situation at hand
  • When the messages are overly detailed
  • When the messages are intentionally misleading
  • When the messages are relevant to the situation at hand (correct)
  • What is a formal criterion for successful communication according to Reach theory?

  • Using ambiguous language to encourage multiple interpretations
  • Using complex language to challenge the listener's perception
  • Using technical jargon to demonstrate expertise
  • Efficiency, using simple and clear language with adequate time between verbal responses (correct)
  • How can lack of flexibility be manifested in communication?

  • As complete control over the communication
  • As either over control or over permissiveness (correct)
  • As complete permissiveness in the communication
  • As a balanced approach to control and permissiveness
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