Effective Communication Guidelines for Group Travel
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Questions and Answers

What is the recommended way to handle prizes and gifts in your personal capacity?

  • Follow defined protocol for distribution (correct)
  • Distribute them without any protocol
  • Avoid giving prizes and gifts altogether
  • Award them based on personal bias

How should you address an ongoing problem or issue with a group?

  • Use abusive language to convey your point
  • Name and pinpoint individuals responsible
  • Talk in generic terms or in third person (correct)
  • Stay silent without addressing the issue

What is the expectation regarding arguments or raising voice during interactions?

  • Raise your voice when necessary
  • Avoid arguments and raising your voice at all times (correct)
  • Use abusive language to prove your point
  • Encourage arguments for healthy discussions

According to the guidelines, who is responsible for student discipline?

<p>Teachers (D)</p> Signup and view all the answers

What is the recommended approach if there is a conflict with a fellow Journey Mentor?

<p>Seek immediate assistance from seniors to settle differences (C)</p> Signup and view all the answers

How should personal information exchange be handled with students or teachers?

<p>Block any contact attempts professionally (B)</p> Signup and view all the answers

What is recommended regarding discussing topics like politics or sensitive issues while on a journey?

<p>Avoid taking part in any discussions related to politics or sensitive issues. (C)</p> Signup and view all the answers

What should you do if you do not have the correct information while communicating with others?

<p>Apologize for not having the correct information and assure them you will get back with accurate details. (A)</p> Signup and view all the answers

What is advised regarding making promises while interacting with others?

<p>Never promise something you cannot provide or decide on and always communicate any difficulties honestly. (B)</p> Signup and view all the answers

Why is setting expectations with the group at the beginning of a journey important?

<p>To ensure clarity and understanding among the travelling teachers and students as per guidelines. (D)</p> Signup and view all the answers

What is recommended when communicating outcomes of decisions made after consulting a senior?

<p>Share the decision pleasantly but firmly without resorting to lies. (A)</p> Signup and view all the answers

What is suggested if you have promised to provide certain information or answer to an individual?

<p>Return back to them at the earliest with the promised information or answer. (D)</p> Signup and view all the answers

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