Effective Communication
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Questions and Answers

What is effective communication about?

  • Exchanging and understanding information
  • Understanding the emotion and intentions behind the information (correct)
  • Only exchanging information
  • Only being able to convey a message
  • What is another important aspect of effective communication?

  • Gaining the upper hand in a conversation
  • Listening to understand and make the other person feel heard (correct)
  • Listening to respond
  • Avoiding conflicts at all costs
  • What is the outcome of effective listening?

  • The other person feels heard and understood (correct)
  • The other person feels confused
  • The other person feels misunderstood
  • The other person feels ignored
  • What does effective communication involve?

    <p>Conveying a message and listening to understand</p> Signup and view all the answers

    What is the main goal of effective communication?

    <p>To understand the other person's perspective</p> Signup and view all the answers

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