5 Questions
What is effective communication about?
Understanding the emotion and intentions behind the information
What is another important aspect of effective communication?
Listening to understand and make the other person feel heard
What is the outcome of effective listening?
The other person feels heard and understood
What does effective communication involve?
Conveying a message and listening to understand
What is the main goal of effective communication?
To understand the other person's perspective
Test your understanding of effective communication, including understanding emotions and intentions behind information, clear message conveyance, and active listening skills. Assess your knowledge of communication strategies and techniques. Evaluate your ability to listen and respond appropriately in various situations.
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