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Questions and Answers
What is effective communication about?
What is effective communication about?
- Exchanging and understanding information
- Understanding the emotion and intentions behind the information (correct)
- Only exchanging information
- Only being able to convey a message
What is another important aspect of effective communication?
What is another important aspect of effective communication?
- Gaining the upper hand in a conversation
- Listening to understand and make the other person feel heard (correct)
- Listening to respond
- Avoiding conflicts at all costs
What is the outcome of effective listening?
What is the outcome of effective listening?
- The other person feels heard and understood (correct)
- The other person feels confused
- The other person feels misunderstood
- The other person feels ignored
What does effective communication involve?
What does effective communication involve?
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What is the main goal of effective communication?
What is the main goal of effective communication?
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