The Professional Pharmacy Technician - CH 2
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Questions and Answers

Match the term

certification = a legal proof or document that an individual meets certain objective standards, usually provided by a neutral professional organization competent = being qualified and capable to perform a task or job confidentiality = the requirement of health care providers to keep all patient information private among the patient, the patient's insurer, and the providers directly involved in the patient's care discharge pharmacy technician = a technician who specialized in outpatient pharmacy services that may be offered to patients when they are discharged from the hospital

Match the term

licensure = the individual has met the state's requirement for licensure and the state agency has issued a license medication reconciliation technician = a technician that identifies the most accurate list of all medications patients are taking personal inventory = an assessment of one's personal characteristics, skills, qualities, etc. pharmacy technician informaticist = a technician that uses technology tools to support the management of information in a pharmacy

Match term

registration = a state agency has attested that the individual has been registered with the state scope of practice = what individuals may and may not do in their jobs technicians = individuals who are given a basic level of training designed to help them perform specific tasks N/A = N/a

______ are individuals who are given a basic level of training designed to help them perform specific tasks.

<p>Technicians</p> Signup and view all the answers

In pharmacy, technicians perform essential tasks that do not require ________ skill of expertise.

<p>the pharmacist's</p> Signup and view all the answers

Specialized technician jobs in hospitals have _______ compensation than entry-level positions.

<p>greater</p> Signup and view all the answers

The Health Insurance Portability and Accountability Act (HIPAA) of 1996

<p>requires health care providers to be responsible for the privacy and security of a patient's protected health information</p> Signup and view all the answers

Good hygiene is important for pharmacy technicians because of the interactions with other persons and the expectation of performing in ______ conditions.

<p>infection free</p> Signup and view all the answers

Pharmacy technicians must be capable and competent in mathematics and problem-solving because

<p>mathematical calculations are routinely used</p> Signup and view all the answers

Pharmacy technicians must be capable and competent in the area of interpersonal skills. This means

<p>they must be able to communicate, cooperate, and work effectively.</p> Signup and view all the answers

Training and certification requirements for pharmacy technicians are set by

<p>each state's board of pharmacy</p> Signup and view all the answers

_______ typically monitor and document the competency of pharmacy technicians

<p>Employers</p> Signup and view all the answers

Two organizations that perform pharmacy technician certification in the US are the

<p>PTCB and NHA</p> Signup and view all the answers

Certification must be renewed every

<p>two years</p> Signup and view all the answers

Licensure requirements are determine by

<p>the state</p> Signup and view all the answers

Body language is an example of

<p>nonverbal communication</p> Signup and view all the answers

According to the NCCMERP, recommendations for preventing dispensing errors

<p>Prescriptions/orders should always be reviewed by a pharmacist prior to dispensing</p> Signup and view all the answers

The TJC "Do Not Use" list includes

<p>Q.D.</p> Signup and view all the answers

Which federal law is associated with protecting patient privacy?

<p>Health Insurance Portability and Accountability Act (HIPAA)</p> Signup and view all the answers

The types of protected health information covered by HIPAA include

<p>all of the above</p> Signup and view all the answers

Counseling a patient when other customers shopping in the store can hear is a violation of the

<p>HIPAA</p> Signup and view all the answers

This law requires special accommodations for persons with documented disabilities when taking exams

<p>ADA</p> Signup and view all the answers

Training requirements for pharmacy technicians are determined by

<p>each state</p> Signup and view all the answers

To help prevent medication errors, the NCCMERP recommends labels be read at least ____ times.

<p>3</p> Signup and view all the answers

Which of the following is not a strategy to prevent medication errors

<p>The label should be read only twice</p> Signup and view all the answers

Which of the following is not a strategy to prevent medication errors?

<p>Patients should be counseled when the prescriptions are dropped off</p> Signup and view all the answers

What is not an example of a drug name suffix that could be a source of confusion and lead to medication errors?

<p>Amoxicillin 250 mg and Amoxicillin 500 mg</p> Signup and view all the answers

How many checks should be done when the Pyxis machine is restocked?

<p>3</p> Signup and view all the answers

Match the term

<p>Cultural competence = a term that describes individuals who are able to provide care to patients of diverse backgrounds. patient welfare = the most important consideration in health care PTCE = exam offered by the pharmacy technician certification board Tall man lettering = capital letters to emphasize the different parts of drug names</p> Signup and view all the answers

Match the term

<p>performance review = employer documents employee's job competency ASHP = has model curriculum for technician training ExCPT = exam given by the national health career association continuing education = a critical element in maintaining competency for pharmacy technicians</p> Signup and view all the answers

Specific technician responsibilities differ by setting and job description

<p>True</p> Signup and view all the answers

Technicians may sometimes provide counseling services to patients

<p>False</p> Signup and view all the answers

Most pharmacy technicians are employed in mail-order pharmacies

<p>False</p> Signup and view all the answers

Mathematics skills are very important to the pharmacy technician

<p>True</p> Signup and view all the answers

It is essential for technicians to have good interpersonal skills

<p>True</p> Signup and view all the answers

The US government sets standards for technician training

<p>False</p> Signup and view all the answers

PHI is considered public information

<p>False</p> Signup and view all the answers

As a technician, your employer is legally responsible for your performance

<p>True</p> Signup and view all the answers

Good communication is a important part of teamwork

<p>True</p> Signup and view all the answers

TJC recommends using the abbreviation U for unit

<p>True</p> Signup and view all the answers

When technicians perform appropriate essential tasks, this allows the pharmacist time for tasks requiring more advanced professional expertise such as

<p>consulting with patients</p> Signup and view all the answers

Taking routine patient information is a duty of the

<p>pharmacy technician</p> Signup and view all the answers

Pharmacy technicians should be detail-oriented. This means

<p>patients must receive medications exactly as they are prescribed</p> Signup and view all the answers

Do pharmacy technicians need to maintain good physical and mental health?

<p>Yes, to decrease the chance of making serious mistakes</p> Signup and view all the answers

According to HIPAA, it is okay to

<p>bill insurance using HIPAA-compliant EDI</p> Signup and view all the answers

______ refers to being qualified for or capable of performing a task for job.

<p>competent</p> Signup and view all the answers

________ are regularly scheduled events to monitor and document technician competency.

<p>performance reviews</p> Signup and view all the answers

_______ is a legal proof or document that an individual meets certain objective standards, usually provided by a neutral professional organization.

<p>certification</p> Signup and view all the answers

A/an example of complementary and alternative medicine are

<p>dietary supplements</p> Signup and view all the answers

An example of a brand name extension is

<p>Tylenol</p> Signup and view all the answers

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