Podcast
Questions and Answers
What advantage does modern technology offer to online shoppers?
What advantage does modern technology offer to online shoppers?
- Unlimited return policies for all items purchased
- Lower prices for all products sold online
- Increased delivery speeds for physical products
- Personalized shopping experiences similar to physical stores (correct)
Which feature allows clients to shop together while discussing products in real time?
Which feature allows clients to shop together while discussing products in real time?
- Co-shopping through social networking tools (correct)
- Automated customer service
- Dynamic price adjustments
- Popularity ratings for products
What does e-commerce primarily involve?
What does e-commerce primarily involve?
- Commercial transactions over electronic networks (correct)
- Personal interactions without technology
- Only the buying and selling of physical goods
- Transactions that are exclusively offline
Which of the following is NOT a type of e-commerce mentioned?
Which of the following is NOT a type of e-commerce mentioned?
What is a crucial feature that helps online businesses track customer preferences?
What is a crucial feature that helps online businesses track customer preferences?
Which of these options refers to business transactions carried out via electronic networks?
Which of these options refers to business transactions carried out via electronic networks?
What is commonly facilitated by cutting-edge online technologies in e-commerce?
What is commonly facilitated by cutting-edge online technologies in e-commerce?
Which feature enables the creation of client-specific promotions?
Which feature enables the creation of client-specific promotions?
What is one benefit of subscription business models for companies?
What is one benefit of subscription business models for companies?
Which digital payment systems are mentioned as facilitating regular payments?
Which digital payment systems are mentioned as facilitating regular payments?
What does the term CAGR stand for?
What does the term CAGR stand for?
What is essential for a company to operate effectively in e-commerce?
What is essential for a company to operate effectively in e-commerce?
Which component is NOT part of the e-commerce infrastructure services?
Which component is NOT part of the e-commerce infrastructure services?
What should organizations focus on to increase productivity in e-commerce?
What should organizations focus on to increase productivity in e-commerce?
What does the e-commerce environment outline?
What does the e-commerce environment outline?
How has the trend in e-commerce been characterized?
How has the trend in e-commerce been characterized?
What does EBB stand for?
What does EBB stand for?
Which of the following is an example of e-commerce?
Which of the following is an example of e-commerce?
What differentiates e-commerce from e-business?
What differentiates e-commerce from e-business?
Which of the following activities is NOT a part of e-business?
Which of the following activities is NOT a part of e-business?
Which statement about e-commerce is true?
Which statement about e-commerce is true?
Which of the following best describes e-business activities?
Which of the following best describes e-business activities?
Which of the following is an activity involved in e-commerce?
Which of the following is an activity involved in e-commerce?
Which of the following statements accurately reflects e-business?
Which of the following statements accurately reflects e-business?
What is one of the main advantages of using social media for companies?
What is one of the main advantages of using social media for companies?
How can artificial intelligence improve the customer experience in e-commerce?
How can artificial intelligence improve the customer experience in e-commerce?
What does the use of headless e-commerce imply?
What does the use of headless e-commerce imply?
What is a predicted future use of chatbots in e-commerce according to a report?
What is a predicted future use of chatbots in e-commerce according to a report?
What key benefit does AI provide to e-commerce businesses?
What key benefit does AI provide to e-commerce businesses?
What technology does headless e-commerce leverage to enhance transaction speed?
What technology does headless e-commerce leverage to enhance transaction speed?
Why is social media essential for online retailers according to the information provided?
Why is social media essential for online retailers according to the information provided?
Which of the following is NOT a function enabled by AI for enhancing user experience?
Which of the following is NOT a function enabled by AI for enhancing user experience?
Which of the following are common infrastructure service suppliers to customers?
Which of the following are common infrastructure service suppliers to customers?
What is one of the primary functions of hardware in e-commerce infrastructure?
What is one of the primary functions of hardware in e-commerce infrastructure?
What role does middleware play in e-commerce systems?
What role does middleware play in e-commerce systems?
Which of the following is NOT considered a significant hardware element in e-commerce?
Which of the following is NOT considered a significant hardware element in e-commerce?
Which type of software services assist in managing various resources in an e-commerce business?
Which type of software services assist in managing various resources in an e-commerce business?
Which of the following best describes the function of analytical tools in e-commerce?
Which of the following best describes the function of analytical tools in e-commerce?
What is a characteristic feature of e-commerce solution providers?
What is a characteristic feature of e-commerce solution providers?
What function does a server serve in e-commerce infrastructure?
What function does a server serve in e-commerce infrastructure?
Study Notes
Electronic Bulletin Boards (EBB)
- EBB stands for Electronic Bulletin Boards.
E-commerce vs. E-business
- E-commerce: Conducting business online, primarily involving buying and selling goods and services via the internet, including financial transactions. Examples include online ticket purchases, tax payments, online transactions, and online sales of items. E-commerce websites include Amazon, Myntra, Flipkart, and Paytm Mall.
- E-business: Encompasses all forms of business transactions and services conducted online. This includes acquiring raw materials, online learning, business dealings, and online financial transactions. Examples include e-commerce businesses and supporting operations such as classified ad websites, auction sites, and software/hardware developers.
E-commerce Features
- E-commerce involves carrying out commercial activities and transactions online.
- Modern technologies enable personalized shopping experiences, including features like personalized welcomes, customer preference tracking, and dynamic price adjustments.
- Social networking tools enable co-shopping, allowing customers to shop and discuss items together in real-time.
Types of E-commerce
- Business-to-Business (B2B)
- Business-to-Consumer (B2C)
- Consumer-to-Business (C2B)
- Business-to-Administration (B2A)
- Consumer-to-Administration (C2A)
- Social media is a key marketing tool to boost customer loyalty and sales.
AI in E-commerce
- AI enhances e-commerce by analyzing customer behavior, providing advanced experiences like voice assistants and personalized recommendations.
- AI improves the pricing module and product depiction.
- By 2020, chatbots were predicted to handle over 85% of customer contacts.
Headless E-commerce
- Headless e-commerce separates the front-end and back-end technologies, allowing for faster transactions using APIs.
- It offers benefits such as subscription-based models, allowing for recurring revenue and customer retention. Examples of companies using this model are Netflix and Apple Music.
Compound Annual Growth Rate (CAGR)
- CAGR stands for Compound Annual Growth Rate.
E-commerce Infrastructure
- E-commerce Environment: Defines the overall framework for online business operations, covering technical tools, legal frameworks, and service providers.
- Infrastructure Services: Provide specific functions like user authorization, payment processing, and order validation. Categories include network services, directory services, payment services, and security services.
- E-commerce Solution Providers: Offer complete solutions for online retailers without needing an implementation team.
E-commerce Infrastructure Components
- Hardware: Provides internet access, network connectivity, and data storage and retrieval. Examples include computers, hubs, routers, and data centers. Servers (proxy, web, application) are also key hardware components.
- Software: Includes system management tools, analytical tools for business prediction, and service providers. Examples of software services include data centers, enterprise resource planning (ERP), and content management systems. Analytical tools assess website performance, and middleware acts as an intermediary between service providers and customers.
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Description
This quiz explores the key distinctions between e-commerce and e-business, including definitions, examples, and features of each. Understand the various functionalities that set these two concepts apart in the realm of online transactions and business operations.
