E-commerce Fundamentals Quiz

What is the primary electronic network used for E-commerce?

Which of the following is NOT an example of an E-commerce website?

Who is considered the largest e-commerce retailer by online revenue in the world?

What did Michael Aldrich invent in 1979 that later became known as e-commerce?

What is the electronic equivalent of a physical shopping cart in E-commerce?

What aspect of E-commerce involves the catalog of products, selection of items, and providing a bill and ship to address for purchase and delivery?

What technology facilitated commercial transactions electronically in the 1970s?

What is one of the big e-commerce challenges for SMBs mentioned in the text?

What is emphasized as being crucial for turning website traffic into converting customers?

What is the degree to which a product satisfies market demand referred to as?

What is one of the most overlooked areas of the customer experience when moving to e-commerce according to the text?

What is crucial for business owners to keep data safe and secure while helping employees feel empowered to combat cyberattacks?

What should be outsourced to a third-party fulfillment company whenever possible for increased efficiency?

"Product-market fit" is the degree to which a product satisfies what?

"To increase sales, e-commerce SMBs need to have what at the right price?"

"If you want your brand to stand tall, then customer satisfaction should be what?"

E-commerce is the buying and selling of goods and services or the transmitting of funds or data, over an electronic network, primarily ______

Online stores like Amazon, Shopify, Ebay, Olx are examples of ______ websites

The selected items are placed in the electronic equivalent of a shopping cart and provides a bill and ship to address for purchase and ______

Michael Aldrich invented online shopping to enable online transaction processing between consumers and businesses, or between one business and another, a technique known later as ______

Amazon is the largest e-commerce retailer by online revenue in the ______

The process of ecommerce involves the catalog of products featured on the site and select items to ______

In the 1980s, the growth and acceptance of credit cards, ATM, telephone banking, and airline reservation system contributed to the expansion of ______.

In the 1990s, the internet was commercialized and users flocked to participate in the form of dot-com or internet start-ups, marking the rise of ______.

One of the big e-commerce challenges for SMBs is ______.

Competition in the ecommerce space includes keeping up with competitive pricing, products, and service to stay ahead in the ______.

Order fulfilment should be outsourced to a third-party fulfilment company whenever possible for increased ______.

To turn your traffic into converting customers, you must have a website that is modern, clean, user-friendly, trustworthy, and ______.

Having a good return/refund policy could be the difference between success and ______.

The first step of any business is to find product/market fit, and ecommerce is no different. Product-market fit is the degree to which a product satisfies ______ demand.

To increase sales, e-commerce SMBs need to have the right product at the right price and ensure they are top of mind when the customer is ready to make a ______.

Traditional commerce refers to the practice of selling products and services within a single industry and in some cases a specific ______ area.