E-Commerce Fundamentals

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Questions and Answers

What is a primary feature that differentiates e-commerce from traditional commerce?

E-commerce can be conducted any time day or night. (correct)

E-commerce operates based on a fixed schedule.

E-commerce involves local market limitations.

E-commerce requires face-to-face interaction.

How does e-commerce reduce transactional costs compared to traditional commerce?

By eliminating the need for physical stores. (correct)

By increasing paperwork and documentation.

By requiring cash payments.

By allowing only face-to-face negotiations.

What mode of payment is NOT commonly associated with e-commerce?

Mobile payment options.

Cash. (correct)

Credit cards.

Debit cards.

Which of the following is a benefit of e-commerce over traditional commerce?

E-commerce allows for direct communication without intermediaries. Signup and view all the answers

Which statement accurately reflects the scope of e-commerce?

E-commerce has a global reach. Signup and view all the answers

What is a notable advantage of e-commerce for rural customers?

Access to services and products not otherwise available. Signup and view all the answers

What is considered a primary document used in EDI?

Purchase orders Signup and view all the answers

What characterizes the delivery of goods in traditional commerce compared to e-commerce?

E-commerce delivery takes some time. Signup and view all the answers

Which of the following best describes e-commerce interactions?

E-commerce involves screen-to-screen communication. Signup and view all the answers

Which of the following best describes social commerce?

Using social networks to promote and sell products Signup and view all the answers

Which aspect is NOT part of SMART governance in e-governance?

Complex Signup and view all the answers

What is a primary advantage of e-governance?

Reduced corruption Signup and view all the answers

How is the success of a social commerce campaign typically measured?

By consumer interactions like retweets and shares Signup and view all the answers

What does G2B stand for in the context of e-governance?

Government-to-Business Signup and view all the answers

Which of the following is a feature of e-governance?

Direct participation of constituents Signup and view all the answers

What technological approach does e-governance primarily utilize?

Information technology Signup and view all the answers

What is a common disadvantage of e-commerce related to employee training?

It incurs high setup costs. Signup and view all the answers

Which risk is a primary concern in e-commerce regarding transactions?

Credit card theft Signup and view all the answers

How does the physical presence of businesses influence e-commerce?

Its absence may diminish customer experience. Signup and view all the answers

In which e-commerce model does a business sell products directly to the consumer?

Business-to-Consumer (B2C) Signup and view all the answers

What can typically lead to customer dissatisfaction in e-commerce?

Issues with shipping and delivery Signup and view all the answers

Which of the following accurately describes the B2B e-commerce model?

It consists of businesses selling to an intermediary buyer. Signup and view all the answers

What is one major challenge faced by e-commerce businesses related to order fulfillment?

Mix-ups during delivery Signup and view all the answers

What distinguishes online retailers like Amazon and Flipkart in e-commerce?

They interact with consumers directly. Signup and view all the answers

What is the primary purpose of a digital signature?

To ensure the authenticity of an electronic document Signup and view all the answers

What is a Digital Certificate commonly referred to as?

Identity Certificate Signup and view all the answers

Which method of encryption is typically used in creating a digital signature?

Asymmetric Cryptography Signup and view all the answers

Which of the following is NOT a phase in the trade cycle of E-Commerce?

Payment Processing Signup and view all the answers

In what context is Electronic Data Interchange (EDI) primarily used?

For paperless exchange of information Signup and view all the answers

Which of the following refers to the selling of goods and services directly to consumers via the internet?

B2C E-Commerce Signup and view all the answers

Which payment mode is NOT commonly used in E-Commerce transactions?

Pay-in-Cash Signup and view all the answers

Which form of E-Commerce involves transactions between consumers?

C2C E-Commerce Signup and view all the answers

Which type of E-Governance allows citizens to access public services?

G2C Signup and view all the answers

What protects confidential information in E-Commerce?

Digital signature Signup and view all the answers

Which phase of the trade cycle involves invoice and payment?

Settlement Signup and view all the answers

Which E-Governance type focuses on government interactions with businesses?

G2B Signup and view all the answers

What type of financial account does an E-wallet represent?

Virtual currency wallet Signup and view all the answers

Which service is part of G2E in E-Governance?

License renewals Signup and view all the answers

What aspect of E-Commerce can the lack of personal touch negatively impact?

Customer satisfaction Signup and view all the answers

EDI is primarily used for which type of exchange?

Exchange of information Signup and view all the answers

Study Notes

E-Commerce

E-commerce is the buying and selling of goods and services online.
E-commerce is accessible anytime, anywhere.
Popular payment methods in e-commerce include credit cards, mobile payments, bank transfers, and e-wallets.
Common types of e-commerce include business-to-consumer (B2C), business-to-business (B2B), consumer-to-consumer (C2C), and consumer-to-business (C2B).
E-commerce offers a global reach, reduced paperwork, lower transaction costs, and greater convenience.
Disadvantages of e-commerce include setup costs, a lack of a personal touch, security concerns, and potential issues with goods delivery.
M-commerce is a subset of e-commerce that involves conducting business transactions via mobile devices.
Social commerce is the use of social media platforms to promote and sell products and services.
Electronic Data Interchange (EDI) is a technology for exchanging information between businesses electronically.

E-Governance

E-governance is the application of information technology in government processes to improve efficiency, transparency, and accountability.
E-governance aims to deliver services in a simple, moral, accessible, responsive, and transparent manner.
Types of e-governance include Government-to-Citizen (G2C), Government-to-Business (G2B), Government-to-Government (G2G), and Government-to-Employee (G2E).
G2C services include license renewals, tax payments, and access to public information.
E-governance reduces corruption, promotes transparency, increases convenience, and fosters direct citizen participation.

E-Commerce Security

Security is critical in e-commerce to protect sensitive information.
Encryption methods commonly used include symmetric (shared-secret) and asymmetric (public-key) techniques.
Digital Signatures are used to verify document authenticity and integrity.
Digital Certificates provide electronic identification and authentication for individuals and organizations.

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Description

Explore the essential concepts of e-commerce, including its benefits and challenges. This quiz covers different types of e-commerce, payment methods, and the impact of mobile and social commerce. Test your knowledge on how online transactions reshape the marketplace.