E-Commerce Concepts and Stakeholders

Actors and Stakeholders in E-Commerce

• E-Commerce involves various actors and stakeholders, categorized as follows:
  • Consumers (C): Potential buyers or citizens involved in the transaction.
  • Business Organizations (B): Includes producers, suppliers, trade organizations, banks, financial service providers, and logistics firms.
  • Governmental Authorities (G/A): Government and administrative bodies influencing regulations and policies.
  • Other Influencers: Political parties, NGOs (e.g., Greenpeace, Red Cross), religious groups, sports associations, and media organizations contribute to the E-Commerce environment.

Fundamental Sales Process

• The sales process in E-Commerce defines roles:
  • Supplier: The entity providing goods or services.
  • Customer: The recipient of those goods or services.
• Third parties (e.g., shipping agents) may also play a role in transactions.

Technological Elements of E-Commerce

• Key technological components that drive E-Commerce success include:

  • Platforms and Frameworks
    • Portals: Serve as central navigation points offering access to applications and services.
      • Horizontal Portals: Cater to multiple companies within the same economic sector.
      • Vertical Portals (Vortals): Target specific market niches or subject areas.
    • Enterprise Portals: Provide secure, unified access points for information and processes across organizations.

• Content Management System (CMS): Facilitates content creation and management with functionality for:

  • Content Management Application (CMA): User-friendly interface for content modification without technical assistance.
  • Content Delivery Application (CDA): Compiles and updates content on the website.

• Web Application Server: Software that supports runtime environments for web applications, requiring:

  • Data encapsulation, service interfaces, scalability, and management functions.

• Java EE: Provides a comprehensive API and runtime environment for enterprise-level software development, including network services.

• .NET Framework: Microsoft’s proprietary platform, competing with Java EE in enterprise software development.

Test your knowledge on the key concepts and stakeholders in E-Commerce! This quiz covers abbreviations, roles of portals, and the functions of various stakeholders. Enhance your understanding of the relationships and mechanisms that drive the digital marketplace.