E-Commerce Chapter 4
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Questions and Answers

What is one advantage of e-commerce over traditional commerce?

  • More personalized customer service
  • Higher quality of products
  • Increased need for physical company set-ups
  • Lower operational costs (correct)
  • What is a limitation of e-commerce?

  • No need for physical company set-ups
  • Easy to start and manage a business
  • Heavily dependent on Internet technologies (correct)
  • Can accommodate all people
  • What is an example of a B2C e-commerce platform?

  • Facebook
  • eBay
  • Alibaba
  • Amazon.com (correct)
  • What type of e-commerce involves transactions between businesses?

    <p>Business-to-Business (B2B)</p> Signup and view all the answers

    What is a type of e-commerce that allows consumers to trade with each other?

    <p>Consumer-to-Consumer (C2C)</p> Signup and view all the answers

    What is a disadvantage of e-commerce related to product quality?

    <p>Need to be careful about product quality</p> Signup and view all the answers

    What is a limitation of e-commerce due to technology?

    <p>Heavily dependent on Internet technologies</p> Signup and view all the answers

    What is a characteristic of e-commerce that allows customers to compare products?

    <p>Ability to compare products on different sites</p> Signup and view all the answers

    What does E-Commerce stand for?

    <p>Electronic Commerce</p> Signup and view all the answers

    What is a key difference between traditional commerce and E-Commerce?

    <p>E-commerce customers expect shorter fulfillment times</p> Signup and view all the answers

    What is one of the popular Nepali online shopping sites?

    <p>Daraz.com.np</p> Signup and view all the answers

    What is one of the E-commerce trends in Nepal?

    <p>The practice of sending gifts</p> Signup and view all the answers

    What is an advantage of E-Commerce?

    <p>Faster buying/selling procedure</p> Signup and view all the answers

    What is one of the technologies used in E-Commerce?

    <p>Fax</p> Signup and view all the answers

    How can customers pay for online purchases in Nepal?

    <p>Through different local payment gateways like e-Sewa, Khalti, or cash on delivery mode</p> Signup and view all the answers

    What is a key similarity between traditional commerce and E-Commerce?

    <p>Both want to make a profit</p> Signup and view all the answers

    Study Notes

    E-Commerce Definition and Technologies

    • E-Commerce is the process of buying and selling goods and services over digital devices using the internet.
    • E-Commerce involves the paperless exchange of business information using various information systems and technologies.
    • Technologies used in E-Commerce include Email, Fax, Online Catalog and Shopping Carts, Electronic Data Interchange (EDI), Online Payment Gateway, Online Security Tools, and Information sharing and distribution protocol.

    Traditional Commerce vs. E-Commerce

    • Both traditional commerce and E-Commerce aim to make a profit, deliver high-quality products or services, and serve a large number of customers.
    • E-Commerce customers expect shorter fulfillment times, must understand web-based technology, and can order products without human interaction.
    • E-Commerce provides a global audience, whereas traditional commerce is limited by geographical location.

    E-Commerce Practices in Nepal

    • In Nepal, online shopping sites like daraz.com.np, nepbay.com, BhatBhatenionline.com, Metrotarkari.com, kinmel.com.np, hamrobazaar.com, and muncha.com allow customers to buy and sell goods and services.
    • Popular payment methods in Nepal include e-Sewa, Khalti, and cash on delivery.

    Advantages of E-Commerce

    • Faster buying/selling procedures and easy-to-find products.
    • Ability to buy/sell anytime and anywhere, with no geographical limitations.
    • Low operational costs and better quality of services.
    • No need for physical company set-ups and easy to start and manage a business.
    • Customers can review comments and compare products on different sites without moving around physically.

    Disadvantages of E-Commerce

    • Lack of personal touch and inability to touch goods physically.
    • Dependency on internet technologies and potential security issues with customer information.
    • Not all goods can be purchased online, and technical failures can cause unpredictable effects.
    • Not everyone has access to the internet, limiting the scope of E-Commerce.

    Types of E-Commerce

    • Business to Consumer (B2C): selling products and services directly to end-users (e.g., Amazon.com).
    • Business-to-Business (B2B): transactions between businesses, such as between a manufacturer and wholesaler (e.g., Alibaba).
    • Consumer to Consumer (C2C): consumers trade with each other, typically in an online environment.

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    Description

    This quiz covers the basics of e-commerce, including the technology used in e-commerce, such as email, fax, online catalogs, and electronic data interchange. It also touches on online payment gateways and security tools.

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