E-commerce Change Management Quiz
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Questions and Answers

which one of the following is a key aspects of Digital Business Transformation?

  • Legal compliance and regulatory changes
  • Supply chain management improvements
  • Market and business model changes (correct)
  • Financial restructuring and investment
  • What is known as the approaches to managing changes to organisational processes and structures?

  • Resource allocation
  • Strategic planning
  • Change management (correct)
  • Operational optimization
  • What challenges are indicated by the limited capabilities to integrate Internet strategy into core marketing and business strategy?

  • Skills and staff
  • Technological infrastructure
  • Structure
  • Strategy (correct)
  • What types of changes are mentioned in the context of Digital Business Transformation?

    <p>Business tuning</p> Signup and view all the answers

    Which term refers to a fundamental change to the way an organization operates to compete effectively?

    <p>Re-creation</p> Signup and view all the answers

    What approach is intended to increase process efficiency by improving information flows between people as they perform business tasks?

    <p>Business Process Management</p> Signup and view all the answers

    Which methodology supports agile software development based on 15-30 day sprints to implement features from a product backlog?

    <p>Scrum</p> Signup and view all the answers

    What involves applying experience to problem solving within an organization?

    <p>Knowledge</p> Signup and view all the answers

    What is the stage where there is no formal organization related to e-commerce and skills are dispersed around the organization?

    <p>Ad hoc activity</p> Signup and view all the answers

    Which term refers to the iterative process in which website users suggest modifications before further prototypes and the live version of the site are developed?

    <p>Prototyping</p> Signup and view all the answers

    What involves evaluating potential risks, developing strategies to reduce risks, and learning about future risks?

    <p>Risk Management</p> Signup and view all the answers

    What refers to the stage where Internet marketing will have reached a critical mass and there will be a defined group or separate business unit within the company which manages all digital marketing?

    <p>Institutionalising capability</p> Signup and view all the answers

    What methodology supports the transformation of different data sources to improve strategic, tactical, and operational decision-making to improve business performance?

    <p>Business Intelligence</p> Signup and view all the answers

    Which term refers to an approach intended to increase process efficiency by improving information flows between people as they perform business tasks?

    <p>Business Process Management</p> Signup and view all the answers

    What is the stage where there is a significant change or transformation to the organisation identified as a priority in the short‑to‑medium term?

    <p>Re-orientation</p> Signup and view all the answers

    What involves techniques and tools for disseminating knowledge within an organization?

    <p>Knowledge</p> Signup and view all the answers

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