E-Commerce Case Study

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31 Questions

Where is CLIENT headquartered?

Lincoln, Nebraska

Which of the following are CLIENT's main focus locations?

Toronto, Ontario, Canada

CLIENT operates in a non-competitive industry.

False

CLIENT has over _ customers worldwide and yearly revenues exceeding $500,000,000.

29,000

What is one of the solutions CLIENT offers as part of its line of service offerings?

E-Marketplace, E-Business Integration, and E-Business Consulting solutions

Where is the main data center located in Lincoln?

Building two, floor three

The midrange environment mainly comprises of low-end Sun equipment.

True

What is the backup frequency for the Intel-based server environment?

Weekly full backup and nightly differential backups

What is the total revenue loss per day for the department?

$12,500

What is the total hum resources expenses?

$12,500

What is the total additional expenses?

$15,000

What is the total loss from regulatory/legal expenses?

$2,500

What is the total control expenses?

$0

What are the departments where additional solution expenses are incurred for data restoration?

Client Solutions

The total loss in the Revenue department is $ __ .

12,500

What is the primary focus of KF/TS?

Tax

Which network carries data for CLIENT Commerce's day-to-day business?

Infrastructure network

CLIENT's network consists of connections to customers worldwide. (True/False)

True

The Frame Relay network on __________ is referred to as the GSCI network.

WorldCom

Match the project participant with their primary focus area:

LF = Relationship Marketing JM = E-Marketplace Project Management CD = Events & Creative Services Marketing KH = Sales Program & Development

What is 4 hours in days?

0.1667 days

How many days of loss are indicated in the table?

3

What is $35,000 in revenue losses?

Revenue loss is $35,000

How much are the total Human Resources expenses?

Human Resources expenses are $0

The additional expenses are listed as $2,500, $2,500, $2,500, $2,500, $2,500, $2,500, $2,500, $____

12,500

What is the total revenue loss indicated in the table?

$0

True or False: Human Resources losses are listed as $0

True

What is the total revenue loss in the example scenario?

$180,000

How much would customers be lost in the example scenario?

All customers

What does the $180,000 figure represent in the scenario?

Actual monthly revenue loss

What does the loss of existing C:Net work customers signify in the scenario?

Loss of existing network customers

This case study examines the operations of a leading e-commerce service provider, CLIENT, with a focus on its offices in Lincoln, Nebraska, Dallas, Texas, and Ann Arbor, Michigan. The study provides an overview of the company's global presence and sales strategies.

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