E-Commerce Case Study
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Questions and Answers

Where is CLIENT headquartered?

Lincoln, Nebraska

Which of the following are CLIENT's main focus locations?

  • Toronto, Ontario, Canada (correct)
  • Ann Arbor, Michigan (correct)
  • Dallas, Texas (correct)
  • Lincoln, Nebraska (correct)

CLIENT operates in a non-competitive industry.

False (B)

CLIENT has over _ customers worldwide and yearly revenues exceeding $500,000,000.

<p>29,000</p> Signup and view all the answers

What is one of the solutions CLIENT offers as part of its line of service offerings?

<p>E-Marketplace, E-Business Integration, and E-Business Consulting solutions</p> Signup and view all the answers

Where is the main data center located in Lincoln?

<p>Building two, floor three (C)</p> Signup and view all the answers

The midrange environment mainly comprises of low-end Sun equipment.

<p>True (A)</p> Signup and view all the answers

What is the backup frequency for the Intel-based server environment?

<p>Weekly full backup and nightly differential backups</p> Signup and view all the answers

What is the total revenue loss per day for the department?

<p>$12,500</p> Signup and view all the answers

What is the total hum resources expenses?

<p>$12,500</p> Signup and view all the answers

What is the total additional expenses?

<p>$15,000</p> Signup and view all the answers

What is the total loss from regulatory/legal expenses?

<p>$2,500</p> Signup and view all the answers

What is the total control expenses?

<p>$0</p> Signup and view all the answers

What are the departments where additional solution expenses are incurred for data restoration?

<p>Client Solutions</p> Signup and view all the answers

The total loss in the Revenue department is $ __ .

<p>12,500</p> Signup and view all the answers

What is the primary focus of KF/TS?

<p>Tax</p> Signup and view all the answers

Which network carries data for CLIENT Commerce's day-to-day business?

<p>Infrastructure network (B)</p> Signup and view all the answers

CLIENT's network consists of connections to customers worldwide. (True/False)

<p>True (A)</p> Signup and view all the answers

The Frame Relay network on __________ is referred to as the GSCI network.

<p>WorldCom</p> Signup and view all the answers

Match the project participant with their primary focus area:

<p>LF = Relationship Marketing JM = E-Marketplace Project Management CD = Events &amp; Creative Services Marketing KH = Sales Program &amp; Development</p> Signup and view all the answers

What is 4 hours in days?

<p>0.1667 days</p> Signup and view all the answers

How many days of loss are indicated in the table?

<p>3</p> Signup and view all the answers

What is $35,000 in revenue losses?

<p>Revenue loss is $35,000</p> Signup and view all the answers

How much are the total Human Resources expenses?

<p>Human Resources expenses are $0</p> Signup and view all the answers

The additional expenses are listed as $2,500, $2,500, $2,500, $2,500, $2,500, $2,500, $2,500, $____

<p>12,500</p> Signup and view all the answers

What is the total revenue loss indicated in the table?

<p>$0</p> Signup and view all the answers

True or False: Human Resources losses are listed as $0

<p>True (A)</p> Signup and view all the answers

What is the total revenue loss in the example scenario?

<p>$180,000</p> Signup and view all the answers

How much would customers be lost in the example scenario?

<p>All customers</p> Signup and view all the answers

What does the $180,000 figure represent in the scenario?

<p>Actual monthly revenue loss</p> Signup and view all the answers

What does the loss of existing C:Net work customers signify in the scenario?

<p>Loss of existing network customers</p> Signup and view all the answers

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