e-Business and e-Commerce Concepts
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Questions and Answers

What is the purpose of Secure Sockets Layer (SSL) in e-business?

  • To track website visitors
  • To manage online databases
  • To ensure secure communication over the internet (correct)
  • To increase website loading speed
  • E-Business and traditional business operate under the same set of customer demands.

    False

    What are two significant external forces driving the change to e-business?

    Competitive pressures and demanding customers.

    E-_____ refers to the purchase and sale of goods and services over the internet.

    <p>Commerce</p> Signup and view all the answers

    Which term is commonly associated with the management of online transaction processes?

    <p>Secure Sockets Layer (SSL)</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>e-Trading = The buying and selling of goods online Outsourcing = Hiring third parties to perform business functions e-Cash = Digital currency for online transactions Call Centres = Dedicated teams for customer service and support</p> Signup and view all the answers

    The transition to e-business is solely driven by technology improvements.

    <p>False</p> Signup and view all the answers

    What is one major benefit of adopting e-business practices?

    <p>Increased efficiency.</p> Signup and view all the answers

    Which of the following is a notable disadvantage of e-business?

    <p>Concerns over security of e-transactions</p> Signup and view all the answers

    E-business eliminates the constraints of time and location for businesses.

    <p>True</p> Signup and view all the answers

    What are two applications of e-business?

    <p>Online retailing and digital communications</p> Signup and view all the answers

    E-business allows firms to contract out manufacturing and R&D rather than __________ everything themselves.

    <p>doing</p> Signup and view all the answers

    Match the following aspects of e-business with their benefits:

    <p>Online Transactions = Convenience and speed Global Reach = Access to international markets Cost Reduction = Lower operational expenses Data Analytics = Improved decision making</p> Signup and view all the answers

    Which country is noted for its significant growth in the global outsourcing business?

    <p>India</p> Signup and view all the answers

    The benefits of e-business are evenly distributed across all countries.

    <p>False</p> Signup and view all the answers

    Name one risk associated with data storage in e-business.

    <p>Cybersecurity threats</p> Signup and view all the answers

    What is one primary benefit of e-business compared to traditional business?

    <p>Lower startup costs</p> Signup and view all the answers

    E-Business requires a company to have a physical presence to operate effectively.

    <p>False</p> Signup and view all the answers

    What is the nature of internal communication in traditional businesses?

    <p>Hierarchical</p> Signup and view all the answers

    In e-business, operational costs are typically ______ due to reliance on networks rather than ownership of resources.

    <p>low</p> Signup and view all the answers

    Match the following characteristics with traditional and e-business:

    <p>Ease of formation = Simple Physical presence = Required Response time = Instantaneous Organizational structure = Vertical</p> Signup and view all the answers

    Which of the following is NOT a characteristic of e-business?

    <p>High setup costs</p> Signup and view all the answers

    In an e-business model, customer relationships can be managed more directly than in traditional models.

    <p>True</p> Signup and view all the answers

    What is one challenge that companies face when ensuring online transaction security?

    <p>Risk of data breaches</p> Signup and view all the answers

    An e-business operates on a ______ structure, allowing direct and instant communication.

    <p>non-hierarchical</p> Signup and view all the answers

    Match the benefits of e-business with their respective descriptions:

    <p>Cost efficiency = Lower operational expenses Customer reach = Wider market access Speed of transactions = Instantaneous processing Flexibility = Easier adaptation to changes</p> Signup and view all the answers

    Study Notes

    E-Business Overview

    • E-business offers opportunities for firms to engage with customers anytime, anywhere, overcoming traditional time and location constraints.
    • High-tech e-business lacks personal touch, which may impact customer experience due to limited interpersonal interactions.
    • Significant concerns about security and privacy in online transactions.
    • Benefits of e-commerce distribution vary across countries and regions within a nation.

    Business Process Changes

    • Firms are shifting from a 'do it all by yourself' approach to outsourcing various functions, including manufacturing, R&D, and other business processes.
    • This trend of outsourcing is prevalent regardless of IT enablement and enhances operational capabilities.

    Impact of E-Business and Outsourcing

    • India significantly benefits from global outsourcing, which boosts employment, skill development, exports, and GDP.
    • The combination of e-business and outsourcing is transforming traditional business operations.
    • Both e-business and outsourcing are dynamic, continuously evolving as emerging business modes.

    Differences Between Traditional and E-Business

    • Ease of Formation: Traditional business formation is complex; e-business is simple and straightforward.
    • Physical Presence: Traditional businesses require a physical location; e-business does not.
    • Locational Requirements: Traditional businesses must be near resources or markets; e-business enjoys no locational constraints.
    • Cost of Setting Up: Traditional businesses incur high initial costs; e-business has lower setup costs through reliance on digital resources.
    • Operating Costs: Traditional businesses face high ongoing costs; e-business benefits from reduced expenses through a network-based model.
    • Nature of Supplier and Customer Contact: Traditional businesses rely on intermediaries; e-business fosters direct interaction with customers.
    • Internal Communication: Traditional businesses have a hierarchical structure; e-business supports non-hierarchical, open modes of communication.
    • Response Time: Traditional businesses have slower response times; e-business allows for instantaneous communication and resolution.
    • Organizational Structure: Traditional businesses have tall structures due to hierarchy; e-business promotes flat structures for efficient communication.

    Key Terms in E-Business

    • E-Business: Integrates business processes using technology.
    • E-Commerce: Facilitates online transaction processes.
    • Secure Sockets Layer (SSL): Protocol for secure data transmission.
    • E-Procurement and E-Bidding: Digital methods for purchasing and bidding.
    • Business Process Outsourcing: Delegating business functions to third-party providers.
    • Captive BPO Units: In-house units set up to carry out outsourced functions.

    Summary of Business Evolution

    • Business landscapes are evolving with significant changes represented by e-business and outsourcing.
    • Internal motivations for these changes include seeking operational efficiency, while external pressures stem from competition and customer demands.

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    Emerging Modes of Business PDF

    Description

    Test your knowledge on key terms related to e-business and e-commerce. This quiz covers fundamental concepts such as secure transactions, browser functionality, and more. It's designed to enhance your understanding of online business operations.

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