Podcast
Questions and Answers
What is the purpose of Secure Sockets Layer (SSL) in e-business?
What is the purpose of Secure Sockets Layer (SSL) in e-business?
- To track website visitors
- To manage online databases
- To ensure secure communication over the internet (correct)
- To increase website loading speed
E-Business and traditional business operate under the same set of customer demands.
E-Business and traditional business operate under the same set of customer demands.
False (B)
What are two significant external forces driving the change to e-business?
What are two significant external forces driving the change to e-business?
Competitive pressures and demanding customers.
E-_____ refers to the purchase and sale of goods and services over the internet.
E-_____ refers to the purchase and sale of goods and services over the internet.
Which term is commonly associated with the management of online transaction processes?
Which term is commonly associated with the management of online transaction processes?
Match the following terms with their definitions:
Match the following terms with their definitions:
The transition to e-business is solely driven by technology improvements.
The transition to e-business is solely driven by technology improvements.
What is one major benefit of adopting e-business practices?
What is one major benefit of adopting e-business practices?
Which of the following is a notable disadvantage of e-business?
Which of the following is a notable disadvantage of e-business?
E-business eliminates the constraints of time and location for businesses.
E-business eliminates the constraints of time and location for businesses.
What are two applications of e-business?
What are two applications of e-business?
E-business allows firms to contract out manufacturing and R&D rather than __________ everything themselves.
E-business allows firms to contract out manufacturing and R&D rather than __________ everything themselves.
Match the following aspects of e-business with their benefits:
Match the following aspects of e-business with their benefits:
Which country is noted for its significant growth in the global outsourcing business?
Which country is noted for its significant growth in the global outsourcing business?
The benefits of e-business are evenly distributed across all countries.
The benefits of e-business are evenly distributed across all countries.
Name one risk associated with data storage in e-business.
Name one risk associated with data storage in e-business.
What is one primary benefit of e-business compared to traditional business?
What is one primary benefit of e-business compared to traditional business?
E-Business requires a company to have a physical presence to operate effectively.
E-Business requires a company to have a physical presence to operate effectively.
What is the nature of internal communication in traditional businesses?
What is the nature of internal communication in traditional businesses?
In e-business, operational costs are typically ______ due to reliance on networks rather than ownership of resources.
In e-business, operational costs are typically ______ due to reliance on networks rather than ownership of resources.
Match the following characteristics with traditional and e-business:
Match the following characteristics with traditional and e-business:
Which of the following is NOT a characteristic of e-business?
Which of the following is NOT a characteristic of e-business?
In an e-business model, customer relationships can be managed more directly than in traditional models.
In an e-business model, customer relationships can be managed more directly than in traditional models.
What is one challenge that companies face when ensuring online transaction security?
What is one challenge that companies face when ensuring online transaction security?
An e-business operates on a ______ structure, allowing direct and instant communication.
An e-business operates on a ______ structure, allowing direct and instant communication.
Match the benefits of e-business with their respective descriptions:
Match the benefits of e-business with their respective descriptions:
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Study Notes
E-Business Overview
- E-business offers opportunities for firms to engage with customers anytime, anywhere, overcoming traditional time and location constraints.
- High-tech e-business lacks personal touch, which may impact customer experience due to limited interpersonal interactions.
- Significant concerns about security and privacy in online transactions.
- Benefits of e-commerce distribution vary across countries and regions within a nation.
Business Process Changes
- Firms are shifting from a 'do it all by yourself' approach to outsourcing various functions, including manufacturing, R&D, and other business processes.
- This trend of outsourcing is prevalent regardless of IT enablement and enhances operational capabilities.
Impact of E-Business and Outsourcing
- India significantly benefits from global outsourcing, which boosts employment, skill development, exports, and GDP.
- The combination of e-business and outsourcing is transforming traditional business operations.
- Both e-business and outsourcing are dynamic, continuously evolving as emerging business modes.
Differences Between Traditional and E-Business
- Ease of Formation: Traditional business formation is complex; e-business is simple and straightforward.
- Physical Presence: Traditional businesses require a physical location; e-business does not.
- Locational Requirements: Traditional businesses must be near resources or markets; e-business enjoys no locational constraints.
- Cost of Setting Up: Traditional businesses incur high initial costs; e-business has lower setup costs through reliance on digital resources.
- Operating Costs: Traditional businesses face high ongoing costs; e-business benefits from reduced expenses through a network-based model.
- Nature of Supplier and Customer Contact: Traditional businesses rely on intermediaries; e-business fosters direct interaction with customers.
- Internal Communication: Traditional businesses have a hierarchical structure; e-business supports non-hierarchical, open modes of communication.
- Response Time: Traditional businesses have slower response times; e-business allows for instantaneous communication and resolution.
- Organizational Structure: Traditional businesses have tall structures due to hierarchy; e-business promotes flat structures for efficient communication.
Key Terms in E-Business
- E-Business: Integrates business processes using technology.
- E-Commerce: Facilitates online transaction processes.
- Secure Sockets Layer (SSL): Protocol for secure data transmission.
- E-Procurement and E-Bidding: Digital methods for purchasing and bidding.
- Business Process Outsourcing: Delegating business functions to third-party providers.
- Captive BPO Units: In-house units set up to carry out outsourced functions.
Summary of Business Evolution
- Business landscapes are evolving with significant changes represented by e-business and outsourcing.
- Internal motivations for these changes include seeking operational efficiency, while external pressures stem from competition and customer demands.
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