E-Business and Digital HR Overview
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Questions and Answers

What does 'e-business' refer to?

  • Conducting business through a digital platform (correct)
  • Conducting business without any digital tools
  • Conducting business solely in physical stores
  • Conducting business only through emails

    • Cloud-based solutions have no impact on human resources management.

    False

    What is a key advantage of adopting digital human resources?

    Streamlining and automating business processes.

    The ability of an organization to manage its knowledge through integrated enterprise resource planning (ERP) systems is a feature of __________.

    <p>e-business</p> Signup and view all the answers

    Which of the following is NOT a major focus of digital human resources?

    <p>Manual paperwork processing</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>E-business = Conducting business through a digital platform Digital HR = Digitization of the HR function Cloud-based solutions = Remote access to HR services ERP systems = Integrated business process management tools</p> Signup and view all the answers

    Organizations further along the digital transformation journey had more difficulties during the Covid-19 pandemic.

    <p>False</p> Signup and view all the answers

    What is a common consequence for organizations that are not ready to adapt to disruptive innovations?

    <p>They may lose competitive advantage.</p> Signup and view all the answers

    What is a key advantage of cloud-based solutions?

    <p>Pay-as-you-go subscription model</p> Signup and view all the answers

    Cloud-based HR solutions are designed primarily for the HR team.

    <p>False</p> Signup and view all the answers

    What type of model do cloud-based solutions typically operate under?

    <p>SaaS (Software as a Service)</p> Signup and view all the answers

    Cloud-based solutions are replacing organization’s _____ systems.

    <p>intranets</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>SaaS = Software delivery model over the internet HR team = Primary users of on-premise systems Employees = Primary users of cloud-based HR solutions Digital HR strategy = Alignment with e-business strategy</p> Signup and view all the answers

    Which of the following is NOT a benefit of cloud-based business solutions?

    <p>Increased cost of software acquisition</p> Signup and view all the answers

    The digital HR strategy should be independent of the e-business strategy.

    <p>False</p> Signup and view all the answers

    What is the primary purpose of traditional on-premise HR systems?

    <p>Electronically capturing employee data</p> Signup and view all the answers

    What is the main purpose of a human resource information system (HRIS)?

    <p>To provide integrated HR functions</p> Signup and view all the answers

    A cross-functional project team does not require its own budget when implementing an e-business strategy.

    <p>False</p> Signup and view all the answers

    What does 'Digital HR' involve?

    <p>The digital transformation of HR services using cloud-based solutions.</p> Signup and view all the answers

    The four primary phases of a digital journey are _____, Innovation, Information, and Connection.

    <p>Connection</p> Signup and view all the answers

    Which component is NOT essential for the success of digital HR transformation?

    <p>Implementing a rigid hierarchy</p> Signup and view all the answers

    Ongoing investment in an e-business strategy does not require top management support.

    <p>False</p> Signup and view all the answers

    What does a comprehensive change management strategy help to implement?

    <p>An e-business strategy</p> Signup and view all the answers

    Match the following aspects of a digital HR journey with their descriptions:

    <p>Data-centric culture = Provides insights through analytics and reporting Change management strategy = Facilitates adaptation to new technologies Executive support = Ensures alignment with business goals Integrated database = Maintains a single version of the truth</p> Signup and view all the answers

    What is a benefit of digitizing HR functions?

    <p>Informed strategic workforce planning</p> Signup and view all the answers

    The B2E approach automates the entire employee-to-business relationship.

    <p>False</p> Signup and view all the answers

    What security measure do cloud solution providers often use to protect data?

    <p>encryption</p> Signup and view all the answers

    The self-service delivery model leads to increased ______ gains.

    <p>productivity</p> Signup and view all the answers

    Match the following features of new-generation HR tools with their descriptions:

    <p>Employee collaboration = Work together on projects Transparency = Clear processes regarding talent management Real-time reporting = Up-to-the-minute data analysis Continuous feedback = Ongoing performance evaluations</p> Signup and view all the answers

    Which of the following is NOT highlighted as a touchpoint in a fully integrated HRIS?

    <p>Social media interaction</p> Signup and view all the answers

    It is unnecessary to investigate the data security policies of a service provider when using a SaaS solution.

    <p>False</p> Signup and view all the answers

    Name one act that relates to data protection and security mentioned.

    <p>GDPR or POPIA</p> Signup and view all the answers

    Performance management is only effective if the roles of employees are clearly defined.

    <p>True</p> Signup and view all the answers

    What tool can organizations use to display an employee’s potential and performance?

    <p>9-box grid</p> Signup and view all the answers

    The integration of technology helps organizations determine the impact of __________ and __________.

    <p>upskilling, reskilling</p> Signup and view all the answers

    Which of the following is NOT a factor to consider for effective online performance appraisals?

    <p>Salary levels</p> Signup and view all the answers

    Match the following terms to their definitions:

    <p>Performance Monitoring = The use of technology to track employee performance Role Definition = Clearly stating the responsibilities of an employee Compensation Management = Managing salary and benefits to attract talent Integrated HRIS = A system to ensure consistency in HR processes</p> Signup and view all the answers

    Compensation is not important for retaining talent in an organization.

    <p>False</p> Signup and view all the answers

    What is one of the major tasks involved in performance management?

    <p>Writing performance reviews</p> Signup and view all the answers

    Study Notes

    E-Business and Digital HR

    • E-business refers to conducting business activities using a digital platform.
    • Cloud-based solutions provide software hosted by a provider, accessible on a subscription basis (pay-as-you-go).
    • Cloud-based solutions eliminate the need for additional hardware and software costs, reducing capital expenditure.
    • Cloud-based solutions replaced traditional intranets and offered a user-friendly interface.
    • Cloud-based HR solutions facilitated engagement and provided access to information and services for employees.

    Digital HR Strategy

    • A digital HR strategy should be aligned with the e-business strategy to ensure integration and effectiveness.
    • Implementing a digital HR strategy requires understanding and utilizing the latest technologies.
    • A comprehensive change management strategy is vital along with executive support for long-term success.
    • Cross-functional project team is needed, who will implement and manage the strategy.
    • A transition plan should outline the changes to activities and jobs while ensuring open communication with staff.
    • The strategy should be evaluated based on market response, adapting to changing needs.

    Digital HR Transformation and Success Factors

    • Digital HR aims to transform HR services using cloud-based solutions to enhance efficiency.
    • Human Resource Information System (HRIS) is a computerised system with integrated HR modules that streamline and automate various processes.
    • Information within the HRIS can act as a decision support system for HR, line management, and executive teams.
    • Success in digital HR transformation requires being informed about available technologies, understanding their capabilities, and creating a data-centric culture.
    • Securing support from relevant executives and implementing a comprehensive change management strategy are crucial.

    Phases of a digital journey

    • Efficiency: Automating processes to improve productivity and reduce operational costs.
    • Innovation: Introducing new tools, technologies, and processes to enhance HR functions.
    • Information: Utilizing data and analytics to drive decision-making and gain meaningful insights.
    • Connection: Building collaborative platforms and enhancing employee engagement.

    Benefits of Digital HR

    • Ease of access: Employees can access HR information and services anytime, from anywhere.
    • Online processing: Recruitment process is streamlined with the automated processing of applicant data.
    • Improved service delivery: Efficiency and effectiveness of HR services are enhanced.
    • Efficient learning: Digital learning platforms provide flexible and convenient training opportunities.
    • Informed strategic workforce planning: Data insights support effective workforce planning for future needs.
    • Access to emerging technologies: Utilizing new technologies allows for improved efficiency and new functionalities.

    Data Protection and Security

    • Cloud solution providers utilize encryption to secure data.
    • Potential risk of access to data by administrative users raises concerns.
    • Organizations must carefully investigate the service providers’ data security policies and procedures to ensure compliance with relevant legislation (e.g., GDPR, POPIA).

    Self-service Delivery Model

    • Self-service solutions increase productivity by giving employees autonomy.
    • HR retains control through workflow engines, ensuring compliance with policies and procedures.
    • Success requires focus on communication and training, and the HR team needs to be a settling influence during the change process.
    • Digital learning modules can be immediately updated with completed training information, enhancing employee profiles.

    Emerging Technologies, Upskilling & Reskilling

    • Organizations leverage technology to determine the impact of upskilling and reskilling on employees.
    • Upskilling involves acquiring new skills to improve or expand current job performance.
    • Reskilling equips employees with new skill sets to perform new roles requiring different competencies.

    Performance Management and Data Analysis

    • Online performance appraisals require considerations of trust, fairness, system factors, computer literacy, and training for both raters and ratees.
    • 9-box grid assists managers in creating individualised career plans and identifying high-potential, high-performing employees.

    Defining Employee Roles

    • Clearly defined role definitions are crucial for effective performance management.
    • Employees should understand their individual roles, how they contribute to team goals, and how they align with organizational strategic objectives.
    • Roles encompass technical skills, soft skills, and expected behavior in workplace interactions.

    Compensation and Benefits Management

    • Compensation plays a vital role in attracting, retaining, and motivating talent for long-term organizational success.

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    Description

    Explore the fundamentals of e-business and digital HR strategies in this quiz. Learn how cloud-based solutions are transforming traditional practices and facilitating employee engagement. Understand the importance of aligning a digital HR strategy with overall e-business objectives for effective implementation.

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