Podcast
Questions and Answers
What does 'e-business' refer to?
What does 'e-business' refer to?
- Conducting business through a digital platform (correct)
- Conducting business without any digital tools
- Conducting business solely in physical stores
- Conducting business only through emails
Cloud-based solutions have no impact on human resources management.
Cloud-based solutions have no impact on human resources management.
False (B)
What is a key advantage of adopting digital human resources?
What is a key advantage of adopting digital human resources?
Streamlining and automating business processes.
The ability of an organization to manage its knowledge through integrated enterprise resource planning (ERP) systems is a feature of __________.
The ability of an organization to manage its knowledge through integrated enterprise resource planning (ERP) systems is a feature of __________.
Which of the following is NOT a major focus of digital human resources?
Which of the following is NOT a major focus of digital human resources?
Match the following terms with their definitions:
Match the following terms with their definitions:
Organizations further along the digital transformation journey had more difficulties during the Covid-19 pandemic.
Organizations further along the digital transformation journey had more difficulties during the Covid-19 pandemic.
What is a common consequence for organizations that are not ready to adapt to disruptive innovations?
What is a common consequence for organizations that are not ready to adapt to disruptive innovations?
What is a key advantage of cloud-based solutions?
What is a key advantage of cloud-based solutions?
Cloud-based HR solutions are designed primarily for the HR team.
Cloud-based HR solutions are designed primarily for the HR team.
What type of model do cloud-based solutions typically operate under?
What type of model do cloud-based solutions typically operate under?
Cloud-based solutions are replacing organization’s _____ systems.
Cloud-based solutions are replacing organization’s _____ systems.
Match the following terms with their descriptions:
Match the following terms with their descriptions:
Which of the following is NOT a benefit of cloud-based business solutions?
Which of the following is NOT a benefit of cloud-based business solutions?
The digital HR strategy should be independent of the e-business strategy.
The digital HR strategy should be independent of the e-business strategy.
What is the primary purpose of traditional on-premise HR systems?
What is the primary purpose of traditional on-premise HR systems?
What is the main purpose of a human resource information system (HRIS)?
What is the main purpose of a human resource information system (HRIS)?
A cross-functional project team does not require its own budget when implementing an e-business strategy.
A cross-functional project team does not require its own budget when implementing an e-business strategy.
What does 'Digital HR' involve?
What does 'Digital HR' involve?
The four primary phases of a digital journey are _____, Innovation, Information, and Connection.
The four primary phases of a digital journey are _____, Innovation, Information, and Connection.
Which component is NOT essential for the success of digital HR transformation?
Which component is NOT essential for the success of digital HR transformation?
Ongoing investment in an e-business strategy does not require top management support.
Ongoing investment in an e-business strategy does not require top management support.
What does a comprehensive change management strategy help to implement?
What does a comprehensive change management strategy help to implement?
Match the following aspects of a digital HR journey with their descriptions:
Match the following aspects of a digital HR journey with their descriptions:
What is a benefit of digitizing HR functions?
What is a benefit of digitizing HR functions?
The B2E approach automates the entire employee-to-business relationship.
The B2E approach automates the entire employee-to-business relationship.
What security measure do cloud solution providers often use to protect data?
What security measure do cloud solution providers often use to protect data?
The self-service delivery model leads to increased ______ gains.
The self-service delivery model leads to increased ______ gains.
Match the following features of new-generation HR tools with their descriptions:
Match the following features of new-generation HR tools with their descriptions:
Which of the following is NOT highlighted as a touchpoint in a fully integrated HRIS?
Which of the following is NOT highlighted as a touchpoint in a fully integrated HRIS?
It is unnecessary to investigate the data security policies of a service provider when using a SaaS solution.
It is unnecessary to investigate the data security policies of a service provider when using a SaaS solution.
Name one act that relates to data protection and security mentioned.
Name one act that relates to data protection and security mentioned.
Performance management is only effective if the roles of employees are clearly defined.
Performance management is only effective if the roles of employees are clearly defined.
What tool can organizations use to display an employee’s potential and performance?
What tool can organizations use to display an employee’s potential and performance?
The integration of technology helps organizations determine the impact of __________ and __________.
The integration of technology helps organizations determine the impact of __________ and __________.
Which of the following is NOT a factor to consider for effective online performance appraisals?
Which of the following is NOT a factor to consider for effective online performance appraisals?
Match the following terms to their definitions:
Match the following terms to their definitions:
Compensation is not important for retaining talent in an organization.
Compensation is not important for retaining talent in an organization.
What is one of the major tasks involved in performance management?
What is one of the major tasks involved in performance management?
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Study Notes
E-Business and Digital HR
- E-business refers to conducting business activities using a digital platform.
- Cloud-based solutions provide software hosted by a provider, accessible on a subscription basis (pay-as-you-go).
- Cloud-based solutions eliminate the need for additional hardware and software costs, reducing capital expenditure.
- Cloud-based solutions replaced traditional intranets and offered a user-friendly interface.
- Cloud-based HR solutions facilitated engagement and provided access to information and services for employees.
Digital HR Strategy
- A digital HR strategy should be aligned with the e-business strategy to ensure integration and effectiveness.
- Implementing a digital HR strategy requires understanding and utilizing the latest technologies.
- A comprehensive change management strategy is vital along with executive support for long-term success.
- Cross-functional project team is needed, who will implement and manage the strategy.
- A transition plan should outline the changes to activities and jobs while ensuring open communication with staff.
- The strategy should be evaluated based on market response, adapting to changing needs.
Digital HR Transformation and Success Factors
- Digital HR aims to transform HR services using cloud-based solutions to enhance efficiency.
- Human Resource Information System (HRIS) is a computerised system with integrated HR modules that streamline and automate various processes.
- Information within the HRIS can act as a decision support system for HR, line management, and executive teams.
- Success in digital HR transformation requires being informed about available technologies, understanding their capabilities, and creating a data-centric culture.
- Securing support from relevant executives and implementing a comprehensive change management strategy are crucial.
Phases of a digital journey
- Efficiency: Automating processes to improve productivity and reduce operational costs.
- Innovation: Introducing new tools, technologies, and processes to enhance HR functions.
- Information: Utilizing data and analytics to drive decision-making and gain meaningful insights.
- Connection: Building collaborative platforms and enhancing employee engagement.
Benefits of Digital HR
- Ease of access: Employees can access HR information and services anytime, from anywhere.
- Online processing: Recruitment process is streamlined with the automated processing of applicant data.
- Improved service delivery: Efficiency and effectiveness of HR services are enhanced.
- Efficient learning: Digital learning platforms provide flexible and convenient training opportunities.
- Informed strategic workforce planning: Data insights support effective workforce planning for future needs.
- Access to emerging technologies: Utilizing new technologies allows for improved efficiency and new functionalities.
Data Protection and Security
- Cloud solution providers utilize encryption to secure data.
- Potential risk of access to data by administrative users raises concerns.
- Organizations must carefully investigate the service providers’ data security policies and procedures to ensure compliance with relevant legislation (e.g., GDPR, POPIA).
Self-service Delivery Model
- Self-service solutions increase productivity by giving employees autonomy.
- HR retains control through workflow engines, ensuring compliance with policies and procedures.
- Success requires focus on communication and training, and the HR team needs to be a settling influence during the change process.
- Digital learning modules can be immediately updated with completed training information, enhancing employee profiles.
Emerging Technologies, Upskilling & Reskilling
- Organizations leverage technology to determine the impact of upskilling and reskilling on employees.
- Upskilling involves acquiring new skills to improve or expand current job performance.
- Reskilling equips employees with new skill sets to perform new roles requiring different competencies.
Performance Management and Data Analysis
- Online performance appraisals require considerations of trust, fairness, system factors, computer literacy, and training for both raters and ratees.
- 9-box grid assists managers in creating individualised career plans and identifying high-potential, high-performing employees.
Defining Employee Roles
- Clearly defined role definitions are crucial for effective performance management.
- Employees should understand their individual roles, how they contribute to team goals, and how they align with organizational strategic objectives.
- Roles encompass technical skills, soft skills, and expected behavior in workplace interactions.
Compensation and Benefits Management
- Compensation plays a vital role in attracting, retaining, and motivating talent for long-term organizational success.
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