Driving Team Performance Training - Day 1
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Questions and Answers

Which strategy is NOT recommended for preventing conflict among team members?

  • Provide ongoing development
  • Ignore small disagreements (correct)
  • Encourage teamwork
  • Tackle potential conflict early
  • What is one of the main aims of the session related to conflict management?

  • To encourage competition among team members
  • To provide effective strategies in performance management (correct)
  • To establish a hierarchy in decision-making
  • To limit communication between team members
  • Which element is crucial for implementing effective conflict management in everyday practices?

  • Separating team members geographically
  • Defining roles and responsibilities (correct)
  • Minimizing team interactions
  • Forbidding team discussions
  • What role does Transactional Analysis play in conflict management?

    <p>It offers insights into team dynamics (D)</p> Signup and view all the answers

    What will a focus on humor contribute to in a team environment?

    <p>It fosters a positive atmosphere (C)</p> Signup and view all the answers

    What is a significant benefit of delegation for leaders?

    <p>Stronger performance (D)</p> Signup and view all the answers

    Which step is NOT part of effective delegation?

    <p>Micromanaging the task (D)</p> Signup and view all the answers

    What aspect does NOT contribute to stronger teams through delegation?

    <p>Increased isolation (C)</p> Signup and view all the answers

    What does explaining the 'why' of a task in delegation help to achieve?

    <p>Fosters engagement (D)</p> Signup and view all the answers

    What is a necessary skill for managing conflict effectively?

    <p>Proactive communication (C)</p> Signup and view all the answers

    How can delegation contribute to individual empowerment?

    <p>By providing new skills (B)</p> Signup and view all the answers

    Which of the following is an outcome of effective delegation?

    <p>Stronger teams (D)</p> Signup and view all the answers

    What key element is crucial for ensuring the success of a delegated task?

    <p>Clear timelines (B)</p> Signup and view all the answers

    What is the primary aim of performance management?

    <p>To maximize the value that employees create (A)</p> Signup and view all the answers

    Which of the following best describes performance management?

    <p>A group of practices approached holistically (A)</p> Signup and view all the answers

    Which statement reflects Kim Collins' view on performance management?

    <p>Continuous improvement is more valuable than perfection. (D)</p> Signup and view all the answers

    What outcome is NOT associated with effective performance management?

    <p>Increased levels of conflict (B)</p> Signup and view all the answers

    How can performance management contribute to employee retention?

    <p>By ensuring employees feel a sense of value (C)</p> Signup and view all the answers

    Which factor is emphasized in performance management to improve team effectiveness?

    <p>Autonomy for team members (B)</p> Signup and view all the answers

    What does the focus on 'training gaps' in performance management refer to?

    <p>Recognizing skill deficiencies in employee performance (A)</p> Signup and view all the answers

    Which element is crucial for improving employee performance in the context of performance management?

    <p>Establishing clear accountability measures (D)</p> Signup and view all the answers

    What is the primary aim of the session titled 'Driving Team Performance'?

    <p>To provide strategies for performance management and delegation (D)</p> Signup and view all the answers

    Which quote emphasizes the importance of teamwork in achieving success?

    <p>If everyone is moving forward together, then success takes care of itself. (C)</p> Signup and view all the answers

    What is NOT one of the key elements discussed in the session objectives?

    <p>Financial management techniques (A)</p> Signup and view all the answers

    According to the session structure, which topic is placed last in the agenda?

    <p>Review and Action Planning (C)</p> Signup and view all the answers

    What materials are provided for each delegate during the session?

    <p>Name plates, pens, and workbooks (B)</p> Signup and view all the answers

    Which aspect of team performance is specifically highlighted as a learning outcome for delegates?

    <p>Defining the role of Performance Management (C)</p> Signup and view all the answers

    In the context of this session, which quote suggests that performance can exceed expectations?

    <p>Great performance is in our hands far more than most of us ever expected. (A)</p> Signup and view all the answers

    What type of visuals are suggested for use during the session?

    <p>Flip charts (A)</p> Signup and view all the answers

    Study Notes

    Session Preparation - Day 1

    • Name plates for each delegate
    • Pens for each delegate
    • Workbooks for each delegate
    • 4 Flip charts
    • 4 Packs of flip chart pens

    Facilitator Notes

    • Trainer notes for the presentation will include:
      • Italics: Trainer guidance (e.g., animation, session running).
      • Bold: Suggested questions for delegates (to promote interaction).
      • Standard text: Suggested narrative for trainers (to ensure all points covered).

    Driving Team Performance

    • Quote: "If everyone is moving forward together, then success takes care of itself" - Henry Ford

    Housekeeping

    • Images of no smoking, fire exit, clock, restroom, and food.

    Register Your Attendance

    • NMUK Core Training Attendance - July 2024 to September 2024
    • Course Name: NMUK – Driving Team Performance
    • Trainer: Chris Croshaw

    Introductions

    • Quote: "Great performance is in our hands far more than most of us ever expected" - Geoff Colvin

    Agenda

    • Aims and Objectives
    • High Performance
    • Performance Management
    • Delegation
    • Conflict Management
    • Review and Action Planning

    Aims and Objectives - Review

    • Aim: To provide effective strategies for performance management, delegation, and conflict management.
    • Objectives:
      • Define the role of Performance Management and its benefits.
      • Explain key elements of effective delegation.
      • Explain the role of Transactional Analysis in conflict resolution.

    Performance Management

    • Quote: "Performance management describes the attempt... to manage... objectives. It's not a single activity, but a group of practices that should be approached holistically." - CIPD
    • Quote: "Strive for continuous improvement, what does great performance management look like?" - Kim Collins

    Performance Management - Team Members

    • Teamwork, engagement, responsibility, performance, progression, relationship, and effective communication.

    How do We Make Effective Performance Management Part of Our Everyday?

    • The image of a dial with "performance" and settings.

    Effective Task Delegation

    • Definition: "The act of empowering to act for another"
    • Key elements of effective delegation:
      • Choose the right person and time
      • Describe why the task is necessary
      • Specify deliverables.
      • Measure success
      • Develop a strong support structure
      • Ensure resources are readily available

    Delegation (Benefits)

    • Benefits of delegation for individuals:
      • New skills
      • New knowledge
      • Confidence
      • Trust
      • Awareness
      • Visibility
      • Engagement
    • Benefits for leaders and Nissan:
      • Stronger teams
      • Self-sufficient teams
      • Succession plans
      • Engagement
      • Stronger performance
      • Accountability
      • Ideas and innovation
      • Culture

    How do We Make Effective Delegation Part of Our Everyday?

    • An image of individuals delegating tasks in a workplace setting.

    Conflict Management

    • Definition: "a serious incompatibility between two or more opinions, principles, or interests." - Oxford Languages.
    • Two opposing forces illustrated; Proactive and Reactive approaches.

    Conflict Management (Key Skills)

    • Image of Parent, Adult, and Child relationship concepts.

    Conflict Management (Prevention & Cure)

    • Prevention:
      • Regular effective communication
      • Defined roles and responsibilities
      • How, as leaders, can we prevent conflict in teamwork?
      • Provide ongoing development
      • Encourage humour
      • Tackle potential conflict early
    • Cure

    How do we make effective conflict management part of our everyday?

    • An image of three figures pushing each other.

    Aims and Objectives - Review

    • Aim: To provide effective strategies for performance management, delegation, and conflict management.
    • Objectives:
      • Define the role of Performance Management and its benefits.
      • Explain key elements of effective delegation.
      • Explain the role of Transactional Analysis in conflict resolution.

    Review

    • Questions:
      • What did we learn today?
      • What will you implement going forward?
      • What measurable difference do you want to see in three months?

    Feedback

    • QR code for feedback.
    • Contact information for feedback.

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    Description

    This quiz covers the essential preparations and notes for Day 1 of the NMUK Driving Team Performance course. It includes training setups, quotes to inspire, and housekeeping information critical for an effective training session. Engage with the materials to enhance your understanding of session dynamics and participant interaction.

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