Podcast
Questions and Answers
Which strategy is NOT recommended for preventing conflict among team members?
Which strategy is NOT recommended for preventing conflict among team members?
What is one of the main aims of the session related to conflict management?
What is one of the main aims of the session related to conflict management?
Which element is crucial for implementing effective conflict management in everyday practices?
Which element is crucial for implementing effective conflict management in everyday practices?
What role does Transactional Analysis play in conflict management?
What role does Transactional Analysis play in conflict management?
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What will a focus on humor contribute to in a team environment?
What will a focus on humor contribute to in a team environment?
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What is a significant benefit of delegation for leaders?
What is a significant benefit of delegation for leaders?
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Which step is NOT part of effective delegation?
Which step is NOT part of effective delegation?
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What aspect does NOT contribute to stronger teams through delegation?
What aspect does NOT contribute to stronger teams through delegation?
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What does explaining the 'why' of a task in delegation help to achieve?
What does explaining the 'why' of a task in delegation help to achieve?
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What is a necessary skill for managing conflict effectively?
What is a necessary skill for managing conflict effectively?
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How can delegation contribute to individual empowerment?
How can delegation contribute to individual empowerment?
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Which of the following is an outcome of effective delegation?
Which of the following is an outcome of effective delegation?
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What key element is crucial for ensuring the success of a delegated task?
What key element is crucial for ensuring the success of a delegated task?
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What is the primary aim of performance management?
What is the primary aim of performance management?
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Which of the following best describes performance management?
Which of the following best describes performance management?
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Which statement reflects Kim Collins' view on performance management?
Which statement reflects Kim Collins' view on performance management?
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What outcome is NOT associated with effective performance management?
What outcome is NOT associated with effective performance management?
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How can performance management contribute to employee retention?
How can performance management contribute to employee retention?
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Which factor is emphasized in performance management to improve team effectiveness?
Which factor is emphasized in performance management to improve team effectiveness?
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What does the focus on 'training gaps' in performance management refer to?
What does the focus on 'training gaps' in performance management refer to?
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Which element is crucial for improving employee performance in the context of performance management?
Which element is crucial for improving employee performance in the context of performance management?
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What is the primary aim of the session titled 'Driving Team Performance'?
What is the primary aim of the session titled 'Driving Team Performance'?
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Which quote emphasizes the importance of teamwork in achieving success?
Which quote emphasizes the importance of teamwork in achieving success?
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What is NOT one of the key elements discussed in the session objectives?
What is NOT one of the key elements discussed in the session objectives?
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According to the session structure, which topic is placed last in the agenda?
According to the session structure, which topic is placed last in the agenda?
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What materials are provided for each delegate during the session?
What materials are provided for each delegate during the session?
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Which aspect of team performance is specifically highlighted as a learning outcome for delegates?
Which aspect of team performance is specifically highlighted as a learning outcome for delegates?
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In the context of this session, which quote suggests that performance can exceed expectations?
In the context of this session, which quote suggests that performance can exceed expectations?
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What type of visuals are suggested for use during the session?
What type of visuals are suggested for use during the session?
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Study Notes
Session Preparation - Day 1
- Name plates for each delegate
- Pens for each delegate
- Workbooks for each delegate
- 4 Flip charts
- 4 Packs of flip chart pens
Facilitator Notes
- Trainer notes for the presentation will include:
- Italics: Trainer guidance (e.g., animation, session running).
- Bold: Suggested questions for delegates (to promote interaction).
- Standard text: Suggested narrative for trainers (to ensure all points covered).
Driving Team Performance
- Quote: "If everyone is moving forward together, then success takes care of itself" - Henry Ford
Housekeeping
- Images of no smoking, fire exit, clock, restroom, and food.
Register Your Attendance
- NMUK Core Training Attendance - July 2024 to September 2024
- Course Name: NMUK – Driving Team Performance
- Trainer: Chris Croshaw
Introductions
- Quote: "Great performance is in our hands far more than most of us ever expected" - Geoff Colvin
Agenda
- Aims and Objectives
- High Performance
- Performance Management
- Delegation
- Conflict Management
- Review and Action Planning
Aims and Objectives - Review
- Aim: To provide effective strategies for performance management, delegation, and conflict management.
- Objectives:
- Define the role of Performance Management and its benefits.
- Explain key elements of effective delegation.
- Explain the role of Transactional Analysis in conflict resolution.
Performance Management
- Quote: "Performance management describes the attempt... to manage... objectives. It's not a single activity, but a group of practices that should be approached holistically." - CIPD
- Quote: "Strive for continuous improvement, what does great performance management look like?" - Kim Collins
Performance Management - Team Members
- Teamwork, engagement, responsibility, performance, progression, relationship, and effective communication.
How do We Make Effective Performance Management Part of Our Everyday?
- The image of a dial with "performance" and settings.
Effective Task Delegation
- Definition: "The act of empowering to act for another"
- Key elements of effective delegation:
- Choose the right person and time
- Describe why the task is necessary
- Specify deliverables.
- Measure success
- Develop a strong support structure
- Ensure resources are readily available
Delegation (Benefits)
- Benefits of delegation for individuals:
- New skills
- New knowledge
- Confidence
- Trust
- Awareness
- Visibility
- Engagement
- Benefits for leaders and Nissan:
- Stronger teams
- Self-sufficient teams
- Succession plans
- Engagement
- Stronger performance
- Accountability
- Ideas and innovation
- Culture
How do We Make Effective Delegation Part of Our Everyday?
- An image of individuals delegating tasks in a workplace setting.
Conflict Management
- Definition: "a serious incompatibility between two or more opinions, principles, or interests." - Oxford Languages.
- Two opposing forces illustrated; Proactive and Reactive approaches.
Conflict Management (Key Skills)
- Image of Parent, Adult, and Child relationship concepts.
Conflict Management (Prevention & Cure)
- Prevention:
- Regular effective communication
- Defined roles and responsibilities
- How, as leaders, can we prevent conflict in teamwork?
- Provide ongoing development
- Encourage humour
- Tackle potential conflict early
- Cure
How do we make effective conflict management part of our everyday?
- An image of three figures pushing each other.
Aims and Objectives - Review
- Aim: To provide effective strategies for performance management, delegation, and conflict management.
- Objectives:
- Define the role of Performance Management and its benefits.
- Explain key elements of effective delegation.
- Explain the role of Transactional Analysis in conflict resolution.
Review
- Questions:
- What did we learn today?
- What will you implement going forward?
- What measurable difference do you want to see in three months?
Feedback
- QR code for feedback.
- Contact information for feedback.
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Description
This quiz covers the essential preparations and notes for Day 1 of the NMUK Driving Team Performance course. It includes training setups, quotes to inspire, and housekeeping information critical for an effective training session. Engage with the materials to enhance your understanding of session dynamics and participant interaction.