Dr. Maha Alkasasbeh Performance Measurement Presentation Quiz

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10 Questions

Appraisal costs are incurred while conducting inspection, tests, and other evaluations to ensure the product meets its requirements.

True

Prevention costs are aimed at identifying defects in products during the production phase.

False

One of the examples of prevention costs is conducting staff training.

True

Failure costs are part of prevention costs.

False

Design reviews fall under appraisal costs.

True

Cost of quality is expressed as a percentage of sales.

True

Part selection for better reliability is an example of failure costs.

False

Software testing is considered a prevention cost.

False

Calibration of gauges is categorized as failure costs.

False

Process capability study for process qualification is a prevention cost.

True

Test your knowledge on performance measurement, specifically focusing on the costs of poor quality and criteria for national/international quality awards like Malcolm Baldrige National Quality Award. This quiz is based on Dr. Maha Alkasasbeh's presentation.

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