Questions and Answers
Where can Petco Dog Training Classes be held?
In the designated Dog Training area inside the store.
How far apart should pet parent stools be placed in the training area? (Select all that apply)
When complimenting a pet parent, what should you do?
Be specific. Describe what the pet parent did that is noteworthy.
Which parasites are most understood to be potentially fatal to a dog?
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Which vaccination must adult dogs have received before coming to a Petco Dog Training Class?
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If your designated training area is too small for your pet parents to practice all of the skills you are teaching at the same time, what could you do?
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Which of the following things should pet parents be told to ensure safety in class? (Select all that apply)
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Which statement describes the first step to greeting a dog appropriately?
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Which statements describe what you should do when making introductory welcome phone calls? (Select all that apply)
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Which is true of effective coaching of pet parents? (Select all that apply)
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Which technique is an appropriate way to get the attention of a distracted dog? (Select all that apply)
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What should you do to learn the Dog Training Program Curriculum content? (Select all that apply)
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What should you do if you do not know the answer to a pet parent's question?
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What is an appropriate strategy for responding to a pet parent who is challenging your instruction or information during a training class?
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Study Notes
Petco Dog Training Classes
- Classes take place in a designated Dog Training area within the store.
- Adult dogs must be vaccinated for rabies before attending class.
Training Area Setup
- Pet parent stools should be spaced 3 feet apart or 6 feet or more during the pandemic.
Complimenting Pet Parents
- Compliments should be specific, highlighting notable actions or behaviors.
Canine Health Risks
- Heartworms are recognized as potentially fatal parasites for dogs.
Class Management
- If the training area is small, have pet parents practice cues in-store, using the area for lectures and demonstrations only.
Safety Precautions
- Advise pet parents to keep personal items off the floor and to bring minimal belongings.
Greeting Dogs
- Politely ask for permission before greeting a dog, turning sideways and keeping a closed fist at your side for safety.
Introductory Phone Calls
- During welcome calls, inquire about the pet parent's enrollment reason and class goals, and express excitement to meet them.
Effective Coaching
- Effective coaching includes layering praise, observing body language, and providing guidance that is vague to avoid embarrassment.
Gaining a Dog's Attention
- Use treats to lure a dog's attention and utilize rhythmic verbal prompts like "pup, pup, pup" to engage distracted dogs.
Learning Curriculum Content
- Familiarize yourself with the Dog Training Program by practicing, reading the curriculum binder, and creating cue note cards.
Responding to Questions
- If uncertain of an answer to a pet parent's inquiry, commit to researching the answer and sharing it at the next class.
Handling Challenging Situations
- Address disagreements or challenges to your instructions by speaking privately with the concerned pet parent after class.
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Description
Test your knowledge of dog training practices with this quiz focused on Petco's training classes and protocols. Learn about the specifics of setting up training areas and effective communication with pet parents. Ideal for anyone involved in dog training or pet care.
