Podcast
Questions and Answers
What is the repercussion of maintaining a high Disintermediation Rate (DI) according to the text?
What is the repercussion of maintaining a high Disintermediation Rate (DI) according to the text?
- Decreased risk of fraudulent behavior by partners
- Improved partner performance
- Increased risk of fraudulent behavior by partners (correct)
- Enhanced customer satisfaction
What is considered an 'offline booking' according to the text?
What is considered an 'offline booking' according to the text?
- When a customer books through an online platform
- When a customer books directly with a partner through a call or text message (correct)
- When a customer books through a third-party booking service
- When a customer books in person at the partner's location
What are some signs of fraudulent behavior related to offline bookings, as mentioned in the text?
What are some signs of fraudulent behavior related to offline bookings, as mentioned in the text?
- Sharing contact details during the first visit (correct)
- Promptly responding to customer inquiries
- Providing additional services upon request
- Offering discounts to loyal customers
What does Disintermediation Rate (DI) refer to in the context of the text?
What does Disintermediation Rate (DI) refer to in the context of the text?
Why is it important to always keep location on, according to the text?
Why is it important to always keep location on, according to the text?
What does Disintermediation Rate (DI) refer to in the context of the text?
What does Disintermediation Rate (DI) refer to in the context of the text?
Why is it important to always keep location on, according to the text?
Why is it important to always keep location on, according to the text?
What are some signs of fraudulent behavior related to offline bookings, as mentioned in the text?
What are some signs of fraudulent behavior related to offline bookings, as mentioned in the text?
What is considered an 'offline booking' according to the text?
What is considered an 'offline booking' according to the text?
What is the repercussion of maintaining a high Disintermediation Rate (DI) according to the text?
What is the repercussion of maintaining a high Disintermediation Rate (DI) according to the text?
Study Notes
Disintermediation Retraining and Importance
- DI loop stops new jobs until retraining is completed
- New jobs resume after retraining
- Topics covered: What is Disintermediation and its importance, current DI rate and repercussions, advantages of keeping location on, and how to improve DI rate
- Disintermediation occurs when a customer books directly with a partner through call or text
- Fraudulent behavior signs: sharing contact details during first visit, exchanging phone numbers before service, asking for location details on WhatsApp, providing personal service without using the UC app
- Offline booking is providing personal service without using the UC app
- Disintermediation Rate is the percentage of offline jobs delivered
- Offline booking can lead to fraudulent services without proper booking confirmation
- Importance of maintaining a low DI rate
- Advantages of always keeping location on
- Emphasizes the impact of DI rate on the business
- Provides guidance on improving DI rate
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Description
Test your knowledge and retrain on Disintermediation (DI) with this quiz. Explore the importance of DI, understand DI rates and their impact, and learn strategies to improve your DI rate. Gain insights into the advantages of maintaining location on and the repercussions of a high DI rate.
