Dis-intermediation Benefits to Consumers Quiz
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Questions and Answers

What type of tools collect data on customer activities at websites?

  • Data analytics tools
  • Customer service tools
  • Clickstream tracking tools (correct)
  • Personalization software

What does dis-intermediation refer to in the context provided?

  • Automating customer service processes
  • Expanding physical retail locations
  • Increasing the number of middlemen in a supply chain
  • Removing intermediaries between businesses and consumers (correct)

Which aspect of marketing benefits from dis-intermediation according to the text?

  • Packaging design
  • Consumer engagement (correct)
  • Traditional advertising
  • Supply chain efficiency

What role do clickstream tracking tools play in consumer engagement?

<p>Providing insights into customer behavior (D)</p> Signup and view all the answers

What is the primary focus of interactive marketing mentioned in the text?

<p>Enhancing customer experience (D)</p> Signup and view all the answers

What is the main purpose of procurement platforms?

<p>Purchasing goods and materials (D)</p> Signup and view all the answers

What activity are users likely to engage in on procurement platforms like Ariba.com?

<p>Negotiating with suppliers (B)</p> Signup and view all the answers

In the context of procurement platforms, what does 'Ariba.com' represent?

<p>A platform for purchasing goods (D)</p> Signup and view all the answers

What is a common activity associated with procurement platforms like Ariba.com?

<p>Negotiating about goods with suppliers (B)</p> Signup and view all the answers

Which of the following best describes the role of procurement platforms?

<p>Managing supply chain logistics (B)</p> Signup and view all the answers

What is a key benefit of using an extranet for businesses?

<p>Facilitating cheap and efficient communication with trading partners (D)</p> Signup and view all the answers

How does an extranet support businesses in accessing information?

<p>24 hours a day (C)</p> Signup and view all the answers

Which of the following is NOT a reason to use an extranet?

<p>Sharing cat memes internally (B)</p> Signup and view all the answers

In what way does an extranet contribute to cost savings for businesses?

<p>By offering cheap ways to connect with partners (D)</p> Signup and view all the answers

How does an extranet provide a competitive advantage to businesses?

<p>By enabling seamless communication with partners (B)</p> Signup and view all the answers

What is one of the main purposes of an intranet according to the text?

<p>Encouraging communication within an organization (D)</p> Signup and view all the answers

How can intranets facilitate group work?

<p>By providing a platform for collaboration and sharing of information (D)</p> Signup and view all the answers

What kind of activities can be supported by an intranet?

<p>Teleconferences and group work (B)</p> Signup and view all the answers

Apart from communication, what else can an intranet help with?

<p>Enhancing teamwork and collaboration (C)</p> Signup and view all the answers

What is NOT a typical function of an intranet based on the text?

<p>Providing external customer support (C)</p> Signup and view all the answers

What type of applications can be supported by Intranets?

<p>Interactive applications (D)</p> Signup and view all the answers

Which department can benefit from Intranets for online publishing of corporate policies and job postings?

<p>Human resources (B)</p> Signup and view all the answers

What is an example of a benefit provided by Intranets to employees in the Sales and Marketing department?

<p>Competency tests (C)</p> Signup and view all the answers

How can Intranets support collaborative commerce?

<p>By enabling close cooperation in product development (B)</p> Signup and view all the answers

Which of the following is NOT a benefit of Intranets mentioned in the text?

<p>Connection to external public networks (C)</p> Signup and view all the answers

For what purpose does GE Plastics maintain an Intranet according to the text?

<p>For customer information on design and new developments (B)</p> Signup and view all the answers

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