84 Questions
Which of the following is true about traditional transaction processing systems (TPS)?
TPS support routine business functions
What is the main advantage of using electronic and mobile commerce for conducting business?
It reduces the cost of doing business
What is enterprise resource planning (ERP)?
A set of programs for managing business operations
What is the main disadvantage of implementing an ERP system?
It causes difficulty in implementing change and integrating with other systems
What is the difference between batch processing and OLTP?
OLTP accumulates transactions over time
What are the main functions supported by TPS?
Order processing, purchasing, and accounting
What is the transaction processing cycle?
A cycle of data processing activities
What is e-commerce?
Conducting business transactions using electronic and mobile devices
What is the main purpose of customer relationship management (CRM) systems?
To manage all aspects of customer encounters
What is the main advantage of using TPS?
It supports routine business functions
What is the main disadvantage of using batch processing?
It accumulates transactions over time
What is the main advantage of using OLTP?
It processes each transaction immediately
- Electronic and mobile commerce offer new opportunities for conducting ______.
business
- Enterprise resource planning (ERP) offers improved data access, eliminates costly ______ systems, and improves work processes.
legacy
- ERP implementation is ______ and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
expensive
- TPS supports ______ processing, purchasing, and accounting functions.
order
- The transaction processing cycle includes data collection, editing, correction, ______, storage, and document production.
manipulation
- E-business and e-commerce involve conducting ______ transactions electronically.
business
- Customer relationship management (CRM) systems help manage all aspects of ______ encounters.
customer
- TPS processes detailed data to update records about ______ operations.
business
- Traditional ______ processing systems (TPS) support business functions.
transaction
- Information systems should support routine activities and add value to ______/services.
products
- Batch processing system accumulates transactions over time, while ______ processes each transaction immediately.
OLTP
- ERP is an integrated set of programs for managing business ______.
operations
Which of the following is true about traditional transaction processing systems (TPS)?
TPS support routine business functions
What is the main advantage of using electronic and mobile commerce for conducting business?
It reduces the cost of doing business
What is enterprise resource planning (ERP)?
A set of programs for managing business operations
What is the main disadvantage of implementing an ERP system?
It causes difficulty in implementing change and integrating with other systems
What is the difference between batch processing and OLTP?
OLTP accumulates transactions over time
What are the main functions supported by TPS?
Order processing, purchasing, and accounting
What is the transaction processing cycle?
A cycle of data processing activities
What is e-commerce?
Conducting business transactions using electronic and mobile devices
What is the main purpose of customer relationship management (CRM) systems?
To manage all aspects of customer encounters
What is the main advantage of using TPS?
It supports routine business functions
What is the main disadvantage of using batch processing?
It accumulates transactions over time
What is the main advantage of using OLTP?
It processes each transaction immediately
Which type of system supports routine business activities and adds value to products/services?
Transaction processing system
Which type of system is an integrated set of programs for managing business operations?
Enterprise resource planning
Which type of system may cause difficulty in implementing change and integrating with other systems?
Enterprise resource planning
Which type of system accumulates transactions over time?
Batch processing system
Which type of system processes each transaction immediately?
OLTP system
Which type of system supports order processing, purchasing, and accounting functions?
Transaction processing system
Which type of system involves conducting business transactions electronically?
Electronic commerce
Which type of system helps manage all aspects of customer encounters?
Customer relationship management
Which process in the transaction processing cycle involves correcting data?
Data editing
Which type of system eliminates costly legacy systems?
Enterprise resource planning
Which type of system offers new opportunities for conducting business?
Electronic commerce
Which type of system is designed to support business functions?
Transaction processing system
What are the two main requirements for information systems in businesses?
Information systems should support routine activities and add value to products/services.
What is the purpose of traditional transaction processing systems (TPS)?
TPS supports business functions.
What is the difference between electronic commerce and mobile commerce?
E-commerce involves conducting business transactions electronically, while mobile commerce involves conducting business transactions using mobile devices.
What is enterprise resource planning (ERP)?
ERP is an integrated set of programs for managing business operations.
What are the three main benefits of using ERP?
Improved data access, elimination of costly legacy systems, and improved work processes.
What are the two main challenges of implementing an ERP system?
Expense and time-consumption, and difficulty integrating with other systems and implementing change.
What is the purpose of transaction processing systems (TPS)?
TPS processes detailed data to update records about business operations.
What is the difference between batch processing and online transaction processing (OLTP)?
Batch processing accumulates transactions over time, while OLTP processes each transaction immediately.
What are the six steps in the transaction processing cycle?
Data collection, editing, correction, manipulation, storage, and document production.
What are the three main functions supported by TPS?
Order processing, purchasing, and accounting functions.
What is the purpose of customer relationship management (CRM) systems?
CRM systems help manage all aspects of customer encounters.
What is the main advantage of using e-commerce for conducting business?
E-commerce offers new opportunities for conducting business transactions electronically.
- Information systems should support routine activities and add value to _______/services.
products
- TPS processes detailed data to update records about business _______.
operations
- Batch processing system accumulates transactions over time, while OLTP processes each transaction _______.
immediately
- TPS supports order processing, purchasing, and _______ functions.
accounting
- E-business and e-commerce involve conducting business transactions _______.
electronically
- Customer relationship management (CRM) systems help manage all aspects of _______ encounters.
customer
- The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and _______ production.
document
- Electronic and mobile commerce offer new opportunities for conducting _______.
business
- Enterprise resource planning (ERP) offers improved data access, eliminates costly _______ systems, and improves work processes.
legacy
- ERP implementation is _______ and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
expensive
- Traditional transaction processing systems (TPS) support business _______.
functions
- ERP offers improved data access, eliminates costly legacy systems, and improves work _______.
processes
What is the primary purpose of information systems in business?
To support routine activities and add value to products/services.
What is the function of traditional transaction processing systems (TPS)?
To support business functions.
What are some examples of new opportunities for conducting business offered by electronic and mobile commerce?
Conducting business transactions electronically.
What is enterprise resource planning (ERP)?
An integrated set of programs for managing business operations.
What are some advantages of implementing an ERP system?
Improved data access, elimination of costly legacy systems, and improved work processes.
What are some disadvantages of implementing an ERP system?
Expense, time-consuming, difficulty in implementing change and integrating with other systems.
What is the difference between batch processing and OLTP?
Batch processing accumulates transactions over time, while OLTP processes each transaction immediately.
What is the transaction processing cycle?
A cycle that includes data collection, editing, correction, manipulation, storage, and document production.
What are some of the main functions supported by TPS?
Order processing, purchasing, and accounting functions.
What is the main purpose of customer relationship management (CRM) systems?
To help manage all aspects of customer encounters.
What is the difference between e-business and e-commerce?
E-business involves conducting business electronically, while e-commerce involves conducting business transactions electronically.
What is the main disadvantage of using batch processing?
Transactions are not processed in real-time.
Study Notes
Operational Systems in Business Information Systems
- Information systems should support routine activities and add value to products/services.
- Traditional transaction processing systems (TPS) support business functions.
- Electronic and mobile commerce offer new opportunities for conducting business.
- Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
- ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
- ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
- TPS processes detailed data to update records about business operations.
- Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
- The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
- TPS supports order processing, purchasing, and accounting functions.
- E-business and e-commerce involve conducting business transactions electronically.
- Customer relationship management (CRM) systems help manage all aspects of customer encounters.
Operational Systems in Business Information Systems
- Information systems should support routine activities and add value to products/services.
- Traditional transaction processing systems (TPS) support business functions.
- Electronic and mobile commerce offer new opportunities for conducting business.
- Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
- ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
- ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
- TPS processes detailed data to update records about business operations.
- Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
- The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
- TPS supports order processing, purchasing, and accounting functions.
- E-business and e-commerce involve conducting business transactions electronically.
- Customer relationship management (CRM) systems help manage all aspects of customer encounters.
Operational Systems in Business Information Systems
- Information systems should support routine activities and add value to products/services.
- Traditional transaction processing systems (TPS) support business functions.
- Electronic and mobile commerce offer new opportunities for conducting business.
- Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
- ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
- ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
- TPS processes detailed data to update records about business operations.
- Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
- The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
- TPS supports order processing, purchasing, and accounting functions.
- E-business and e-commerce involve conducting business transactions electronically.
- Customer relationship management (CRM) systems help manage all aspects of customer encounters.
Operational Systems in Business Information Systems
- Information systems should support routine activities and add value to products/services.
- Traditional transaction processing systems (TPS) support business functions.
- Electronic and mobile commerce offer new opportunities for conducting business.
- Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
- ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
- ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
- TPS processes detailed data to update records about business operations.
- Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
- The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
- TPS supports order processing, purchasing, and accounting functions.
- E-business and e-commerce involve conducting business transactions electronically.
- Customer relationship management (CRM) systems help manage all aspects of customer encounters.
Operational Systems in Business Information Systems
- Information systems should support routine activities and add value to products/services.
- Traditional transaction processing systems (TPS) support business functions.
- Electronic and mobile commerce offer new opportunities for conducting business.
- Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
- ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
- ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
- TPS processes detailed data to update records about business operations.
- Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
- The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
- TPS supports order processing, purchasing, and accounting functions.
- E-business and e-commerce involve conducting business transactions electronically.
- Customer relationship management (CRM) systems help manage all aspects of customer encounters.
Test your knowledge on the operational systems used in Business Information Systems with this insightful quiz! From traditional transaction processing systems to electronic and mobile commerce, learn about the advantages and drawbacks of each system and understand how they support routine business activities. Discover the benefits of Enterprise Resource Planning (ERP) and understand how it can improve data access and work processes. Explore the differences between Batch Processing and Online Transaction Processing (OLTP) and understand their role in the transaction processing cycle. Find out how Customer Relationship Management (CRM
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