Discover the World of Business Information Systems
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Questions and Answers

Which of the following is true about traditional transaction processing systems (TPS)?

  • TPS support non-routine activities
  • TPS support routine business functions (correct)
  • TPS are only used for accounting functions
  • TPS are outdated and no longer used in businesses

    • What is the main advantage of using electronic and mobile commerce for conducting business?

  • It provides a more secure way of doing business
  • It eliminates the need for customer service
  • It reduces the cost of doing business (correct)
  • It reduces the amount of data that needs to be processed

    • What is enterprise resource planning (ERP)?

  • A type of customer relationship management system
  • A set of programs for managing business operations (correct)
  • A system for conducting business transactions electronically
  • A system for managing non-routine business activities

    • What is the main disadvantage of implementing an ERP system?

    <p>It causes difficulty in implementing change and integrating with other systems</p> Signup and view all the answers

    What is the difference between batch processing and OLTP?

    <p>OLTP accumulates transactions over time</p> Signup and view all the answers

    What are the main functions supported by TPS?

    <p>Order processing, purchasing, and accounting</p> Signup and view all the answers

    What is the transaction processing cycle?

    <p>A cycle of data processing activities</p> Signup and view all the answers

    What is e-commerce?

    <p>Conducting business transactions using electronic and mobile devices</p> Signup and view all the answers

    What is the main purpose of customer relationship management (CRM) systems?

    <p>To manage all aspects of customer encounters</p> Signup and view all the answers

    What is the main advantage of using TPS?

    <p>It supports routine business functions</p> Signup and view all the answers

    What is the main disadvantage of using batch processing?

    <p>It accumulates transactions over time</p> Signup and view all the answers

    What is the main advantage of using OLTP?

    <p>It processes each transaction immediately</p> Signup and view all the answers

    • Electronic and mobile commerce offer new opportunities for conducting ______.

    <p>business</p> Signup and view all the answers

    • Enterprise resource planning (ERP) offers improved data access, eliminates costly ______ systems, and improves work processes.

    <p>legacy</p> Signup and view all the answers

    • ERP implementation is ______ and time-consuming, and may cause difficulty in implementing change and integrating with other systems.

    <p>expensive</p> Signup and view all the answers

    • TPS supports ______ processing, purchasing, and accounting functions.

    <p>order</p> Signup and view all the answers

    • The transaction processing cycle includes data collection, editing, correction, ______, storage, and document production.

    <p>manipulation</p> Signup and view all the answers

    • E-business and e-commerce involve conducting ______ transactions electronically.

    <p>business</p> Signup and view all the answers

    • Customer relationship management (CRM) systems help manage all aspects of ______ encounters.

    <p>customer</p> Signup and view all the answers

    • TPS processes detailed data to update records about ______ operations.

    <p>business</p> Signup and view all the answers

    • Traditional ______ processing systems (TPS) support business functions.

    <p>transaction</p> Signup and view all the answers

    • Information systems should support routine activities and add value to ______/services.

    <p>products</p> Signup and view all the answers

    • Batch processing system accumulates transactions over time, while ______ processes each transaction immediately.

    <p>OLTP</p> Signup and view all the answers

    • ERP is an integrated set of programs for managing business ______.

    <p>operations</p> Signup and view all the answers

    Which of the following is true about traditional transaction processing systems (TPS)?

    <p>TPS support routine business functions</p> Signup and view all the answers

    What is the main advantage of using electronic and mobile commerce for conducting business?

    <p>It reduces the cost of doing business</p> Signup and view all the answers

    What is enterprise resource planning (ERP)?

    <p>A set of programs for managing business operations</p> Signup and view all the answers

    What is the main disadvantage of implementing an ERP system?

    <p>It causes difficulty in implementing change and integrating with other systems</p> Signup and view all the answers

    What is the difference between batch processing and OLTP?

    <p>OLTP accumulates transactions over time</p> Signup and view all the answers

    What are the main functions supported by TPS?

    <p>Order processing, purchasing, and accounting</p> Signup and view all the answers

    What is the transaction processing cycle?

    <p>A cycle of data processing activities</p> Signup and view all the answers

    What is e-commerce?

    <p>Conducting business transactions using electronic and mobile devices</p> Signup and view all the answers

    What is the main purpose of customer relationship management (CRM) systems?

    <p>To manage all aspects of customer encounters</p> Signup and view all the answers

    What is the main advantage of using TPS?

    <p>It supports routine business functions</p> Signup and view all the answers

    What is the main disadvantage of using batch processing?

    <p>It accumulates transactions over time</p> Signup and view all the answers

    What is the main advantage of using OLTP?

    <p>It processes each transaction immediately</p> Signup and view all the answers

    Which type of system supports routine business activities and adds value to products/services?

    <p>Transaction processing system</p> Signup and view all the answers

    Which type of system is an integrated set of programs for managing business operations?

    <p>Enterprise resource planning</p> Signup and view all the answers

    Which type of system may cause difficulty in implementing change and integrating with other systems?

    <p>Enterprise resource planning</p> Signup and view all the answers

    Which type of system accumulates transactions over time?

    <p>Batch processing system</p> Signup and view all the answers

    Which type of system processes each transaction immediately?

    <p>OLTP system</p> Signup and view all the answers

    Which type of system supports order processing, purchasing, and accounting functions?

    <p>Transaction processing system</p> Signup and view all the answers

    Which type of system involves conducting business transactions electronically?

    <p>Electronic commerce</p> Signup and view all the answers

    Which type of system helps manage all aspects of customer encounters?

    <p>Customer relationship management</p> Signup and view all the answers

    Which process in the transaction processing cycle involves correcting data?

    <p>Data editing</p> Signup and view all the answers

    Which type of system eliminates costly legacy systems?

    <p>Enterprise resource planning</p> Signup and view all the answers

    Which type of system offers new opportunities for conducting business?

    <p>Electronic commerce</p> Signup and view all the answers

    Which type of system is designed to support business functions?

    <p>Transaction processing system</p> Signup and view all the answers

    What are the two main requirements for information systems in businesses?

    <p>Information systems should support routine activities and add value to products/services.</p> Signup and view all the answers

    What is the purpose of traditional transaction processing systems (TPS)?

    <p>TPS supports business functions.</p> Signup and view all the answers

    What is the difference between electronic commerce and mobile commerce?

    <p>E-commerce involves conducting business transactions electronically, while mobile commerce involves conducting business transactions using mobile devices.</p> Signup and view all the answers

    What is enterprise resource planning (ERP)?

    <p>ERP is an integrated set of programs for managing business operations.</p> Signup and view all the answers

    What are the three main benefits of using ERP?

    <p>Improved data access, elimination of costly legacy systems, and improved work processes.</p> Signup and view all the answers

    What are the two main challenges of implementing an ERP system?

    <p>Expense and time-consumption, and difficulty integrating with other systems and implementing change.</p> Signup and view all the answers

    What is the purpose of transaction processing systems (TPS)?

    <p>TPS processes detailed data to update records about business operations.</p> Signup and view all the answers

    What is the difference between batch processing and online transaction processing (OLTP)?

    <p>Batch processing accumulates transactions over time, while OLTP processes each transaction immediately.</p> Signup and view all the answers

    What are the six steps in the transaction processing cycle?

    <p>Data collection, editing, correction, manipulation, storage, and document production.</p> Signup and view all the answers

    What are the three main functions supported by TPS?

    <p>Order processing, purchasing, and accounting functions.</p> Signup and view all the answers

    What is the purpose of customer relationship management (CRM) systems?

    <p>CRM systems help manage all aspects of customer encounters.</p> Signup and view all the answers

    What is the main advantage of using e-commerce for conducting business?

    <p>E-commerce offers new opportunities for conducting business transactions electronically.</p> Signup and view all the answers

    • Information systems should support routine activities and add value to _______/services.

    <p>products</p> Signup and view all the answers

    • TPS processes detailed data to update records about business _______.

    <p>operations</p> Signup and view all the answers

    • Batch processing system accumulates transactions over time, while OLTP processes each transaction _______.

    <p>immediately</p> Signup and view all the answers

    • TPS supports order processing, purchasing, and _______ functions.

    <p>accounting</p> Signup and view all the answers

    • E-business and e-commerce involve conducting business transactions _______.

    <p>electronically</p> Signup and view all the answers

    • Customer relationship management (CRM) systems help manage all aspects of _______ encounters.

    <p>customer</p> Signup and view all the answers

    • The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and _______ production.

    <p>document</p> Signup and view all the answers

    • Electronic and mobile commerce offer new opportunities for conducting _______.

    <p>business</p> Signup and view all the answers

    • Enterprise resource planning (ERP) offers improved data access, eliminates costly _______ systems, and improves work processes.

    <p>legacy</p> Signup and view all the answers

    • ERP implementation is _______ and time-consuming, and may cause difficulty in implementing change and integrating with other systems.

    <p>expensive</p> Signup and view all the answers

    • Traditional transaction processing systems (TPS) support business _______.

    <p>functions</p> Signup and view all the answers

    • ERP offers improved data access, eliminates costly legacy systems, and improves work _______.

    <p>processes</p> Signup and view all the answers

    What is the primary purpose of information systems in business?

    <p>To support routine activities and add value to products/services.</p> Signup and view all the answers

    What is the function of traditional transaction processing systems (TPS)?

    <p>To support business functions.</p> Signup and view all the answers

    What are some examples of new opportunities for conducting business offered by electronic and mobile commerce?

    <p>Conducting business transactions electronically.</p> Signup and view all the answers

    What is enterprise resource planning (ERP)?

    <p>An integrated set of programs for managing business operations.</p> Signup and view all the answers

    What are some advantages of implementing an ERP system?

    <p>Improved data access, elimination of costly legacy systems, and improved work processes.</p> Signup and view all the answers

    What are some disadvantages of implementing an ERP system?

    <p>Expense, time-consuming, difficulty in implementing change and integrating with other systems.</p> Signup and view all the answers

    What is the difference between batch processing and OLTP?

    <p>Batch processing accumulates transactions over time, while OLTP processes each transaction immediately.</p> Signup and view all the answers

    What is the transaction processing cycle?

    <p>A cycle that includes data collection, editing, correction, manipulation, storage, and document production.</p> Signup and view all the answers

    What are some of the main functions supported by TPS?

    <p>Order processing, purchasing, and accounting functions.</p> Signup and view all the answers

    What is the main purpose of customer relationship management (CRM) systems?

    <p>To help manage all aspects of customer encounters.</p> Signup and view all the answers

    What is the difference between e-business and e-commerce?

    <p>E-business involves conducting business electronically, while e-commerce involves conducting business transactions electronically.</p> Signup and view all the answers

    What is the main disadvantage of using batch processing?

    <p>Transactions are not processed in real-time.</p> Signup and view all the answers

    Study Notes

    Operational Systems in Business Information Systems

    • Information systems should support routine activities and add value to products/services.
    • Traditional transaction processing systems (TPS) support business functions.
    • Electronic and mobile commerce offer new opportunities for conducting business.
    • Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
    • ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
    • ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
    • TPS processes detailed data to update records about business operations.
    • Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
    • The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
    • TPS supports order processing, purchasing, and accounting functions.
    • E-business and e-commerce involve conducting business transactions electronically.
    • Customer relationship management (CRM) systems help manage all aspects of customer encounters.

    Operational Systems in Business Information Systems

    • Information systems should support routine activities and add value to products/services.
    • Traditional transaction processing systems (TPS) support business functions.
    • Electronic and mobile commerce offer new opportunities for conducting business.
    • Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
    • ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
    • ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
    • TPS processes detailed data to update records about business operations.
    • Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
    • The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
    • TPS supports order processing, purchasing, and accounting functions.
    • E-business and e-commerce involve conducting business transactions electronically.
    • Customer relationship management (CRM) systems help manage all aspects of customer encounters.

    Operational Systems in Business Information Systems

    • Information systems should support routine activities and add value to products/services.
    • Traditional transaction processing systems (TPS) support business functions.
    • Electronic and mobile commerce offer new opportunities for conducting business.
    • Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
    • ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
    • ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
    • TPS processes detailed data to update records about business operations.
    • Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
    • The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
    • TPS supports order processing, purchasing, and accounting functions.
    • E-business and e-commerce involve conducting business transactions electronically.
    • Customer relationship management (CRM) systems help manage all aspects of customer encounters.

    Operational Systems in Business Information Systems

    • Information systems should support routine activities and add value to products/services.
    • Traditional transaction processing systems (TPS) support business functions.
    • Electronic and mobile commerce offer new opportunities for conducting business.
    • Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
    • ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
    • ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
    • TPS processes detailed data to update records about business operations.
    • Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
    • The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
    • TPS supports order processing, purchasing, and accounting functions.
    • E-business and e-commerce involve conducting business transactions electronically.
    • Customer relationship management (CRM) systems help manage all aspects of customer encounters.

    Operational Systems in Business Information Systems

    • Information systems should support routine activities and add value to products/services.
    • Traditional transaction processing systems (TPS) support business functions.
    • Electronic and mobile commerce offer new opportunities for conducting business.
    • Enterprise resource planning (ERP) is an integrated set of programs for managing business operations.
    • ERP offers improved data access, eliminates costly legacy systems, and improves work processes.
    • ERP implementation is expensive and time-consuming, and may cause difficulty in implementing change and integrating with other systems.
    • TPS processes detailed data to update records about business operations.
    • Batch processing system accumulates transactions over time, while OLTP processes each transaction immediately.
    • The transaction processing cycle includes data collection, editing, correction, manipulation, storage, and document production.
    • TPS supports order processing, purchasing, and accounting functions.
    • E-business and e-commerce involve conducting business transactions electronically.
    • Customer relationship management (CRM) systems help manage all aspects of customer encounters.

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    Week No. 6-Topic 7-Operational Systems .pptx

    Description

    Test your knowledge on the operational systems used in Business Information Systems with this insightful quiz! From traditional transaction processing systems to electronic and mobile commerce, learn about the advantages and drawbacks of each system and understand how they support routine business activities. Discover the benefits of Enterprise Resource Planning (ERP) and understand how it can improve data access and work processes. Explore the differences between Batch Processing and Online Transaction Processing (OLTP) and understand their role in the transaction processing cycle. Find out how Customer Relationship Management (CRM

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