40 Questions
What are the three main aspects of disaster recovery?
Careful preparation, quick reaction, and restoration
What is a common challenge faced by organizations during a disaster?
Unavailability of outside help
What is a worst-case scenario in disaster recovery?
A seemingly routine event that quickly spins out of control
What is a consequence of widespread disasters?
Affecting departments and various organization levels
What is a critical element of the response phase of the DR plan?
Quick and critical reaction to restore operations
What is the purpose of the recovery phase of the DR plan?
To restore operations at the original location
What is the purpose of the resumption phase of the DR plan?
To resume normal operations at the original location or a new permanent location
What is the purpose of the restoration phase of the DR plan?
To restore normal operations and business processes
What is the primary focus of the Data Management Team Training?
Quick and accurate restoration of data from backup
What is the main goal of the Vendor Contact Team?
Obtaining resources quickly as possible
What is the primary responsibility of the Applications Recovery Team?
Recovering and reestablishing critical business applications operations
What is the main benefit of the Business Interface Team Training?
Creation of an effective liaison with application business units
What is the primary focus of the Damage Assessment and Salvage Team Training?
Providing assessment for initial damage to equipment and systems
What is a key requirement for the Applications Recovery Team?
Skills performed during normal operations
What is the primary responsibility of the Vendor Contact Team?
Replacing damaged or destroyed equipment or services
What is a key aspect of the Data Management Team Training?
Data recovery from damaged systems
What is the primary responsibility of an Information-dissemination group during an incident response?
Interacting and communicating with the external environment
What is a key aspect of the training for the Computer Recovery (Hardware) Team?
Knowledge in how to deal with systems damaged by water, heat, and dust
What is the primary focus of the Systems Recovery Team Training?
Recovering and reestablishing operating systems
What is a unique requirement of the Network Recovery Team?
Stash of wireless networking components stored outside the organization
What is the primary responsibility of the Storage Recovery Team?
Recovering information and reestablishing operations
Why may the Network Recovery Team need vendor interaction?
Due to difficult internet connectivity
What is a key aspect of the training for the Systems Recovery Team?
Training to quickly recover system's operating system
Why is it ideal for the Computer Recovery (Hardware) Team to practice and train during normal operations?
To prepare for potential disasters and incidents
What is the primary function of the Logistics Team?
Serving as health, welfare, and morale support for the other teams
What is the purpose of the alert roster document?
To contain contact information of individuals notified in the event of an actual incident or disaster
What is the primary goal of DR plan testing and rehearsal?
To assess the effectiveness of the DR plan
What is the purpose of the help desk representatives in the incident response and disaster recovery team?
To assist in recovery of nontechnology functions
What is the purpose of logistics team training?
To provide training on local purchasing
What is the purpose of rehearsal in DR plan testing and rehearsal?
To practice the steps performed during a disaster
What is the purpose of a desk check in DR plan testing and rehearsal?
To review the DR plan documents and procedures
What is the purpose of parallel testing in DR plan testing and rehearsal?
To test the DR plan in a real-world scenario
What is a primary goal of a DR plan?
Eliminate or reduce the potential for injuries and loss of human life
What is the first step in generating a DR scenario?
Start with the most important asset: people
What is a key feature of a DR plan?
Clear delegation of roles and responsibilities
Why is it important to test a DR plan regularly?
To ensure the DR team can lead the recovery effort quickly and efficiently
What is a priority during a disaster response?
Preservation of human life
What is the purpose of an employee check-in system?
To verify the status of employees during a disaster
What is a key part of mitigating the impact of a disaster?
Taking action steps to minimize damage
Who may be part of the DR team?
Key personnel, including external groups
Study Notes
Disaster Recovery Operations and Maintenance
- Organizations face numerous challenges when engaged in DR operations, including widespread disasters affecting departments, communities, and vendors, and the need for quick and critical reaction to restore operations.
- DR plans and procedures are similar to those undertaken for incident response and business continuity actions.
Key Challenges
- Organizations need careful preparation and ongoing carefulness, quick and critical reaction to restore operations, and preparation to promptly reestablish operations at a new permanent location.
- Worst-case scenarios can occur, and emergency services, public services, grocers, and suppliers may be unavailable for days or weeks.
Disaster Recovery Planning as Preparation
- The CP team engages in scenario development and impact analysis, categorizing the threat level of potential disasters and generating DR scenarios that prioritize the safety of people.
- The DR plan's primary goals are to eliminate or reduce potential injuries, loss of human life, damage to facilities, loss of assets and records, and to invoke emergency provisions, stabilize disaster effects, and begin recovery efforts.
- The CP team must test the DR plan regularly to ensure the DR team can lead recovery efforts quickly and efficiently.
Key Features of the DR Plan
- Clear delegation of roles and responsibilities
- Execution of the alert roster and notification of key personnel
- Use of employee check-in systems
- Clear establishment and communication of business resumption priorities
- Complete and timely documentation of the disaster
- Preparations for alternative implementations
- DR team members should know their disaster duties, which may include external groups.
Training and Rehearsal
- Information-dissemination group: responsible for interacting and communicating with the external environment.
- Teams involved in routine rehearsal and testing, including:
- Hardware recovery and reconstitution team
- Systems recovery team
- Network recovery team
- Storage recovery team
- Applications recovery team
- Data management team
- Vendor contact team
- Damage assessment and salvage team
- Business interface team
- Logistics team
DR Plan Testing and Rehearsal
- Testing DR plan elements can overlap with plan training and rehearsal.
- Rehearsal involves practicing steps performed during a disaster, starting small and escalating to larger-scale exercises.
- Testing strategies include desk check, structured walk-through, simulation, parallel testing, full-interruption, and war gaming.
- The alert roster, used in IR and BC planning, and crisis management, must be tested frequently due to continual changes.
This quiz covers the key concepts of disaster recovery operations and maintenance, including challenges, preparation, response phase, and recovery phase. It's based on the 2nd edition of Principles of Incident Response and Disaster Recovery.
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