Digitalisation in Production Planning and Catering
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Questions and Answers

What is the main goal of the production planning process as described?

  • To minimize costs
  • To achieve recipe fidelity and maximum profit (correct)
  • To expand product variety
  • To maximize production speed

    • Recipe fidelity has no impact on optimal order quantity.

    False

    What does AI contribute to in the production planning process?

    AI enhances sales forecasting and optimizes production efficiency.

    In production planning, the aim is to minimize ______ while maximizing profit.

    <p>waste</p> Signup and view all the answers

    Match the following terms with their corresponding definitions:

    <p>Optimal order quantity = The ideal amount of product to order to meet demand Sales forecast = A prediction of future sales volume based on data Recipe fidelity = The accuracy in following a product's prescribed recipe Waste minimization = The process of reducing excess resources used in production</p> Signup and view all the answers

    What does digitalisation primarily aim to improve?

    <p>Processes, products, and business models</p> Signup and view all the answers

    Digitalisation is simply the use of paper-based processes.

    <p>False</p> Signup and view all the answers

    Define digitalisation in one sentence.

    <p>Digitalisation refers to the use of data and algorithmic systems to enhance processes, products, and business models.</p> Signup and view all the answers

    Digitalisation characteristically involves the virtualisation and networking of the _____ world.

    <p>real</p> Signup and view all the answers

    What is a key benefit of having a guest database in the catering industry?

    <p>Enabling targeted sales and marketing activities</p> Signup and view all the answers

    Match the following aspects of digitalisation with their definitions:

    <p>Virtualisation = Transforming physical entities into digital formats Networking = Connecting different systems for data sharing Data sharing = Distributing information across platforms Platform-based organisation = Structuring operations around digital ecosystems</p> Signup and view all the answers

    According to the definition provided, digitalisation can be described as a transformation process that involves _____ changes.

    <p>Far-reaching</p> Signup and view all the answers

    Self-ordering systems can improve overall dining experience.

    <p>True</p> Signup and view all the answers

    What process can be improved by the use of a POS System in catering?

    <p>Transactions and customer service management</p> Signup and view all the answers

    Data and data models in digitalisation are limited to a single platform.

    <p>False</p> Signup and view all the answers

    Feedback emails remind guests to leave a positive restaurant _____ after their visit.

    <p>review</p> Signup and view all the answers

    What are the primary modes of data handling in digitalisation?

    <p>Bits and bytes</p> Signup and view all the answers

    Match the following digital processes in the catering industry to their functions:

    <p>Guest management = Knowledge of guest preferences Table management = Organizing seating arrangements Reservations = Managing booked dining times Accounting and cost management = Tracking financial performance</p> Signup and view all the answers

    What is the current price of coffee per kilogram?

    <p>2,28 €</p> Signup and view all the answers

    The highest price a company can charge is determined only by their costs.

    <p>False</p> Signup and view all the answers

    What method can be used to check employees who are absent due to illness?

    <p>Communicate via WhatsApp</p> Signup and view all the answers

    Which digitalizable process is likely to assist with understanding guests' food intolerances?

    <p>Guest management</p> Signup and view all the answers

    The 4-eyes principle means that one person can make decisions without any oversight.

    <p>False</p> Signup and view all the answers

    _____ system is used to manage transactions and streamline customer service.

    <p>POS</p> Signup and view all the answers

    How much milk is used in a cappuccino if the cup size is 150 ml?

    <p>100 ml</p> Signup and view all the answers

    Marketing efforts in the catering industry do not rely on recommendations from guests.

    <p>False</p> Signup and view all the answers

    What should be observed regarding shift work?

    <p>Statutory regulations</p> Signup and view all the answers

    The control cycle for food costs includes a never-ending cycle of planning, comparison, and __________.

    <p>correction</p> Signup and view all the answers

    Manual entry of overtime should be calculated ______.

    <p>manually</p> Signup and view all the answers

    Match the following stages of the cost flow with their corresponding actions:

    <p>Purchasing = Acquiring raw materials Storage = Keeping goods until needed Preparation = Making food ready for serving Service = Delivering food to guests</p> Signup and view all the answers

    What is the price for one cappuccino?

    <p>17 ct per Cappuccino</p> Signup and view all the answers

    Which of the following is NOT a method for checking bookings and forecasts?

    <p>Create spreadsheets automatically</p> Signup and view all the answers

    A process for effective control of food costs includes 8 stages.

    <p>True</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Statutory regulations = Laws governing working conditions 4-eyes principle = Two people must approve a decision Manual entry = Inputting data by hand Absence communication = Notifying about employee absences</p> Signup and view all the answers

    Employees can work without a minimum rest period on Sundays.

    <p>False</p> Signup and view all the answers

    What is the current price for milk per liter?

    <p>1,70 €</p> Signup and view all the answers

    What is necessary to archive in the office regarding payroll accounting?

    <p>Signed duty roster</p> Signup and view all the answers

    What characterizes the highest level of digital maturity for a company?

    <p>Ability to map complete processes as integrated data models</p> Signup and view all the answers

    Digital products are usually provided to customers for free.

    <p>False</p> Signup and view all the answers

    What is one benefit of digital networking in business?

    <p>Connecting internal processes with customers and suppliers</p> Signup and view all the answers

    This involves the data-based representation of reality for the organization and control of __________.

    <p>processes</p> Signup and view all the answers

    Which of the following is NOT a characteristic of digital processes?

    <p>Relying heavily on manual processing</p> Signup and view all the answers

    Match the following dimensions of digitalization with their descriptions:

    <p>Digital Products = Services provided to customers for a fee Digital Processes = Automated process control without direct human involvement Digital Networking = Connections between various stakeholders in the value chain Digital Maturity = Levels of integration and process visibility in a company</p> Signup and view all the answers

    What type of data can companies provide to demonstrate a low level of digital maturity?

    <p>Data-based information about inventories, orders, or resource deployments</p> Signup and view all the answers

    Digital business models involve a high level of customer interaction through process data.

    <p>True</p> Signup and view all the answers

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    Description

    Explore the vital role of digitalisation in production planning processes and the catering industry. This quiz covers key concepts, definitions, and the benefits of implementing digital systems such as self-ordering and guest databases. Test your understanding of how technology improves efficiency and profit maximization.

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