Digital Transformation Quiz
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Questions and Answers

What is one of the reasons why digital transformation is important?

  • To complicate customer interactions
  • To reduce customer satisfaction
  • To simplify and improve customer experience (correct)
  • To increase paperwork
  • What is a potential benefit of digital transformation?

  • Increasing manual processes
  • Complicating operations
  • Reducing costs (correct)
  • Raising operational expenses
  • How does digital transformation contribute to businesses?

  • By reducing adaptability
  • By stagnating progress
  • By hindering risk management
  • By increasing competitiveness and innovation (correct)
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