Differences Between Goods and Services in Marketing
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Differences Between Goods and Services in Marketing

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Questions and Answers

Which of the following is a characteristic of services as mentioned in the text?

  • Perishability (correct)
  • Ease of standardization
  • High level of control over production and consumption
  • Ability to be produced and then consumed
  • What does 'Physical Evidence' primarily contribute to, as per the text?

  • Brand building and differentiation (correct)
  • Increase in input service
  • Standardization of services
  • Operational efficiency
  • Which factor may lead to different levels of customer satisfaction?

  • Employee performance (correct)
  • Service blueprint
  • Process repeatability
  • Demand considerations
  • Why does the increase in sophistication of products lead to an increase in input service?

    <p>To meet the growing demand for services in response to product sophistication</p> Signup and view all the answers

    What percentage of worldwide GDP does the service sector account for, according to the text?

    <p>More than 60%</p> Signup and view all the answers

    In contrast to goods, which characteristic is typically associated with services?

    <p>Production and consumption at different times</p> Signup and view all the answers

    Which of the following are the realms of experimental value added to a business in the experience economy?

    <p>Economic</p> Signup and view all the answers

    What is the characteristic of global marketing as compared to international marketing?

    <p>Generic approach without cultural tailoring</p> Signup and view all the answers

    According to the essay 'The Globalization of Markets', what will well-managed companies offer for long-term success?

    <p>Globally standardized products that are advanced, functional, reliable, and low-priced</p> Signup and view all the answers

    What is the definition of Born Global or International New Ventures?

    <p>Business organizations that seek to operate in multiple countries from inception</p> Signup and view all the answers

    What is the reason behind the counter-trend in exports growth and local consumption referred to in the text?

    <p>Fueled by environmental and social concerns</p> Signup and view all the answers

    What does Japan strive for in terms of standardization?

    <p>Standardization at high-quality levels</p> Signup and view all the answers

    What are the four realms of experimental value added to a business in the experience economy?

    <p>Educational, Aesthetic, Escapist, Economic</p> Signup and view all the answers

    According to the essay 'Born Global', what type of organizations are defined as International New Ventures?

    <p>Organizations seeking to operate in multiple countries from inception</p> Signup and view all the answers

    What is the approach of international marketing towards product and promotional adaption in foreign markets?

    <p>Polycentric orientation</p> Signup and view all the answers

    What do well-managed companies postulate will lead to long-term success according to 'The Globalization of Markets' essay?

    <p>$100 standard products with premium quality</p> Signup and view all the answers

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