Questions and Answers
What is the primary benefit of self-healing computers?
Reduced maintenance time and performance problems
What is the main function of IBM's Automatic Computing Initiative (ACI)?
Performing time-consuming maintenance
What is the primary purpose of system software?
To manage hardware components
What is a utility suite?
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What is the primary purpose of operating systems?
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What is self-maintenance in the context of self-healing computers?
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What is a type of system software?
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What is one of the features of self-healing computers?
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What is the primary function of a device driver?
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What type of language is used to give instructions to a computer?
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What is the combination of 0's and 1's that computers understand?
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What type of system software is responsible for translating human language into machine code?
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What is the primary responsibility of a Technical Support Specialist?
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What is the average annual salary of a Computer Support Specialist?
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What type of degree is typically required for a Computer Support Specialist?
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What type of skills are required for a Computer Support Specialist?
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What is the primary function of device drivers in system software?
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Which of the following is NOT a type of system software?
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What is the role of language translators in system software?
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What is the primary function of an operating system?
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What is the term for the interface that allows users to interact with the operating system using commands?
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What is the role of utilities in system software?
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What is the term for the low-level code that a computer's processor can execute directly?
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What is the term for the people who provide technical support to end users?
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Study Notes
Self Healing Computers
- Self-healing computers could mean an end to computer crashes and performance problems
- They can fix software problems and reroute functions around broken hardware
- IBM's Automatic Computing Initiative (ACI) handles time-consuming maintenance and is self-regulating and virtually invisible
System Software
- System software works with end users, application software, and computer hardware to handle technical details
- It consists of four types of programs: operating system, utilities, device drivers, and language translators
Device Drivers
- A device driver is a program that controls a particular type of device attached to a computer
- It provides a software interface to hardware devices such as printers, displays, CD-ROM readers, etc.
Language Translators
- Language translators convert instructions into machine code (combination of 0's and 1's) for the computer to understand
- There are three types of language translators: assembler, interpreter, and compiler
Operating Systems
- An operating system (OS) is a collection of programs that handle technical tasks
- OS functions include managing computer resources, providing a user interface, and administering security
- Types of user interfaces include Graphical User Interface (GUI) and Command Line Interface (CLI)
Careers in IT
- A computer support specialist or technical support specialist provides technical support to customers and resolves common networking problems
- Employers look for an advanced associate degree or bachelor's degree, good analytical, customer service, communication, and people skills
- Computer support specialists can expect to earn $29K-$40K annually