Developing and Using Questionnaires

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Questions and Answers

What is a key advantage of using questionnaires in surveys?

  • They eliminate the need for researcher control
  • They guarantee in-depth responses
  • They can cover a wide geographic area and large numbers (correct)
  • They are always cost-effective

Why is it important for researchers to be cautious when developing questionnaires?

  • To maintain anonymity in responses
  • To avoid bias and ensure respondents understand the questions (correct)
  • To ensure they are always cost-effective
  • To allow comparability between sub-groups

What type of bias may lead to challenges in using questionnaires for surveys?

  • Non-response bias (correct)
  • Confirmation bias
  • Selection bias
  • Observer bias

Which factor can enhance openness in respondents when using questionnaires?

<p>Anonymity of responses (A)</p> Signup and view all the answers

What is a common limitation of questionnaires in surveys?

<p>Assumptions about respondent understanding (D)</p> Signup and view all the answers

Which method can help ensure comparability between different sub-groups or over time when using questionnaires?

<p>Using fixed questions (D)</p> Signup and view all the answers

What is one method to quantify the characteristics of non-responders to postal surveys?

<p>Analyzing late responders (C)</p> Signup and view all the answers

In the survey of community pharmacists, what was the response rate?

<p>75% (A)</p> Signup and view all the answers

What characteristic showed bias towards multiples being included in the pharmacy survey?

<p>Pharmacy type (B)</p> Signup and view all the answers

Which deprivation level showed the highest proportion of responding pharmacies in the survey?

<p>Moderate (D)</p> Signup and view all the answers

What information was missing to determine if the survey was biased in terms of pharmacists' age/gender distribution?

<p>Both age and gender (B)</p> Signup and view all the answers

What was used as a proxy measure to understand the age/gender distribution of pharmacists in the survey?

<p>Pharmacist register data (D)</p> Signup and view all the answers

Which stage of questionnaire development emphasizes the importance of ensuring options are clear and mutually exclusive?

<p>Stage 3 (A)</p> Signup and view all the answers

What is a common issue to be avoided when designing questionnaires, as mentioned in the text?

<p>Using double negatives (D)</p> Signup and view all the answers

Which question design involves diametrically opposed anchor statements and a number of boxes for responses?

<p>Semantic differential (A)</p> Signup and view all the answers

What is a disadvantage of using open-ended questions in a survey, according to the text?

<p>Fewer responses received (B)</p> Signup and view all the answers

Which distribution method for questionnaires is highlighted for having formatting consistency and not requiring internet access?

<p>Paper (C)</p> Signup and view all the answers

What is the purpose of piloting and testing a questionnaire with a different population than the target group?

<p>Identifying potential issues (D)</p> Signup and view all the answers

In questionnaire development, what would be considered primarily when deciding between closed and open questions?

<p>'Options' clarity and exclusivity (C)</p> Signup and view all the answers

What is a common limitation of Likert-type scales, as discussed in the text?

<p>'Agree/disagree' sensitivity loss (A)</p> Signup and view all the answers

What method can be used to test the validity of a questionnaire?

<p>Cognitive interviewing (B)</p> Signup and view all the answers

What is one drawback of self-administered questionnaires mentioned in the text?

<p>Low response rates (A)</p> Signup and view all the answers

Which technique can be used to help develop the content of a questionnaire?

<p>Focus groups (A)</p> Signup and view all the answers

What is the purpose of including open questions in a questionnaire?

<p>To analyze using qualitative methods (D)</p> Signup and view all the answers

In what situation is using two methods preferable according to the text?

<p>When confirming results (A)</p> Signup and view all the answers

What is a key characteristic of the UK Census mentioned in the text?

<p>Detailed picture of the entire population (C)</p> Signup and view all the answers

Why is it important to consider similar work done before starting a survey?

<p>To save time and effort in development (B)</p> Signup and view all the answers

Which stage involves developing the first draft of a questionnaire based on expert opinion or qualitative results?

<p>Stage 3: Developing first draft (C)</p> Signup and view all the answers

What is included in the aim and objectives definition stage of using a questionnaire?

<p>Determination of overall purpose and key variables (A)</p> Signup and view all the answers

What is one important consideration before starting a survey according to the text?

<p>Acknowledgment of previous surveys (B)</p> Signup and view all the answers

What is the purpose of cognitive interviewing in survey research?

<p>To understand how potential respondents interpret questions (D)</p> Signup and view all the answers

Which type of validity assesses whether a questionnaire covers the constructs fully and measures what it intends to measure?

<p>Face validity (D)</p> Signup and view all the answers

What does inter-rater reliability ensure in survey research?

<p>Consistent results by different people administering the instrument (A)</p> Signup and view all the answers

How is test-re-test reliability assessed?

<p>By administering the questionnaire to the same population on two occasions (A)</p> Signup and view all the answers

Which type of bias in surveys is associated with deficiencies in the survey instrument?

<p>Measurement bias (C)</p> Signup and view all the answers

What is a method to help maximize response rates in surveys?

<p>Use multiple contacts and reminders (D)</p> Signup and view all the answers

Why is it important to understand the characteristics of non-responders in a survey?

<p>To quantify bias in the survey results (A)</p> Signup and view all the answers

What is the purpose of including additional questions in a pilot study of a survey questionnaire?

<p>To understand how potential respondents interpret questions (A)</p> Signup and view all the answers

Which type of validity determines whether people understand the way a survey instrument has been constructed?

<p>Content validity (B)</p> Signup and view all the answers

What does internal reliability assess in a survey instrument?

<p>Consistency among items covering similar constructs (A)</p> Signup and view all the answers

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Study Notes

Developing and Using Questionnaires

Advantages of Questionnaires

  • Easily replicable
  • Relatively quick to administer
  • Relatively cheap
  • Can cover a wide geographic area and large numbers
  • Researcher has control over the focus of the questions and the answers
  • Anonymity may encourage openness in respondents
  • Can be analyzed quantitatively

Disadvantages of Questionnaires

  • Very dependent on researcher’s perspectives
  • Assumes the respondents understand what the questions mean
  • May not be comparable between sub-groups or over time
  • Non-responders may differ in their characteristics
  • Need to consider relevant characteristics of responders and non-responders

Assessment of Questionnaire Validity and Reliability

Validity

  • Face validity: does the instrument cover the constructs fully?
  • Content validity: do people understand the instrument and is the content appropriate?
  • Criterion-referenced validity: does the instrument measure what it's supposed to measure?

Reliability

  • Inter-rater reliability: do users of the instrument administer it in the same way?
  • Test-re-test reliability: does the instrument get the same results in the same population?
  • Internal reliability: do items in the instrument covering similar constructs give similar results?

Bias in Surveys

Types of Bias

  • Sampling bias: inappropriate sampling method
  • Exclusion bias: incomplete sampling frame
  • Measurement bias: instrument deficiencies
  • Non-response bias: people don’t respond

Maximizing Response Rates

  • Use multiple distribution methods
  • Use multiple contacts and reminders
  • Ensure high-quality covering letter and attractive appearance of the questionnaire
  • Provide freepost envelopes and incentives
  • Add endorsements from funding bodies, local NHS, or professional bodies

Dealing with Non-Responders

  • Understand the characteristics of non-responders to quantify bias
  • Compare characteristics of responders and non-responders

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