69 Questions
What is the productivity paradox?
It is the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it.
What is the purpose of the business case in information system development?
To justify investment in a new or ongoing information system by identifying and presenting its value.
What is the primary goal of costs-benefits analysis?
To estimate the strengths and weaknesses of alternatives by identifying tangible and intangible costs and benefits.
What is the purpose of the systems development life cycle (SDLC)?
To provide a framework for developing and implementing information systems.
What is involved in systems analysis?
Gathering requirements, modeling data and processes, and developing system designs.
What is involved in system implementation and operation?
Software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
What is prototyping?
An iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
What is rapid application development (RAD)?
A methodology designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis.
What is external acquisition in information system development?
Acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
What is the purpose of weighted multi-criteria analysis?
To explicitly evaluate multiple conflicting criteria in decision making, including cost and quality.
What is the importance of tailoring the presentation of the business case?
It requires knowing the audience and presenting information in a way that is relevant to them.
Which of the following is NOT a phase in the systems development life cycle (SDLC)?
Systems maintenance and retirement
What is Joint Application Development (JAD)?
A process for collecting data and requirements from stakeholders
- ________ is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
Prototyping
- The business case justifies investment in a new or ongoing information system by identifying and presenting its _________.
value
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including cost and _________.
quality
- Costs-benefits analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of _________.
alternatives
- Systems analysis involves gathering requirements, modeling data and processes, and developing _________.
system designs
- System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the _________.
new system
- Presenting the business case requires knowing the audience and _________ the presentation accordingly.
tailoring
- External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, _________ evaluation, and vendor selection.
proposal
- The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have _________.
reduced it
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including _________ and quality.
cost
What is the productivity paradox and why is it difficult to quantify tangible productivity gains from information systems?
The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it. It is difficult to separate the effects of information systems on productivity from other factors such as changes in management, organizational structure, and external market conditions.
What is the purpose of costs-benefits analysis in information system development?
Costs-benefits analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives. The purpose of costs-benefits analysis is to determine whether the benefits of an information system justify the costs of development and implementation.
What is weighted multi-criteria analysis and how does it aid decision making?
Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including cost and quality. It assigns weights to different criteria based on their relative importance and evaluates alternatives based on their performance against these criteria. This helps decision makers to make informed and objective decisions.
What are the four primary phases of the systems development life cycle (SDLC)?
The systems development life cycle (SDLC) includes four primary phases: systems planning and selection, systems analysis, systems design, and systems implementation and operation.
What activities are involved in systems analysis?
Systems analysis involves gathering requirements, modeling data and processes, and developing system designs.
What activities are involved in system implementation and operation?
System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
What is prototyping and how does it aid in system development?
Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational. It aids in system development by allowing users and developers to experiment with different design options and refine the system based on feedback.
What is rapid application development (RAD) and how does it speed application development?
Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis. It speeds application development by focusing on user involvement, prototyping, and iterative development.
What is external acquisition and what are the steps involved in acquiring prepackaged systems from vendors?
External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
What is the business case and how does it justify investment in information systems?
The business case justifies investment in a new or ongoing information system by identifying and presenting its value. It demonstrates how the system will benefit the organization by improving efficiency, reducing costs, increasing revenue, or enhancing decision making.
What is the importance of identifying both tangible and intangible costs and benefits in cost-benefit analysis?
Identifying both tangible and intangible costs and benefits is important in cost-benefit analysis because it helps to provide a comprehensive and accurate assessment of the value of an information system. Tangible costs and benefits can be easily quantified and measured, whereas intangible costs and benefits are more difficult to measure but can be equally important in decision making.
What is the productivity paradox and why is it difficult to quantify tangible productivity gains from information systems?
The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it, such as learning curves, organizational changes, and shifting workloads.
What is the purpose of the business case and why is it important to tailor the presentation to the audience?
The business case justifies investment in a new or ongoing information system by identifying and presenting its value. Tailoring the presentation to the audience ensures that the information presented is relevant and understandable to the decision-makers.
What is involved in cost-benefit analysis and why is it important to identify both tangible and intangible costs and benefits?
Cost-benefit analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives. Identifying both tangible and intangible costs and benefits ensures that all relevant factors are considered in the decision-making process.
What is the purpose of the systems development life cycle (SDLC) and what are the four primary phases?
The systems development life cycle (SDLC) is a framework for developing and acquiring information systems. The four primary phases are systems planning and selection, systems analysis, systems design, and systems implementation and operation.
What is involved in systems analysis and why is it important to gather requirements and model data and processes?
Systems analysis involves gathering requirements, modeling data and processes, and developing system designs. Gathering requirements and modeling data and processes ensures that the system meets the needs of the users and the organization.
What is involved in system implementation and operation and why is it important to conduct training and switch to the new system?
System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system. Conducting training and switching to the new system ensures that users are able to effectively use the system and that the organization can realize the benefits of the new system.
What is prototyping and how does it differ from other development approaches?
Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational. It differs from other development approaches in that it focuses on exploration and experimentation rather than planning and analysis.
What is rapid application development (RAD) and why does it make extensive use of Joint Application Development (JAD)?
Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis. JAD is used to ensure that all stakeholders are involved in the development process and that their needs are met.
What is external acquisition and what are the steps involved in acquiring prepackaged systems from vendors?
External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection. These steps ensure that the acquired system meets the needs of the organization and that the vendor is capable of delivering a quality product.
What is weighted multi-criteria analysis and why is it important to explicitly evaluate multiple conflicting criteria in decision-making?
Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision-making, including cost and quality. This ensures that all relevant factors are considered in the decision-making process and that the chosen alternative is the best fit for the organization.
What is the importance of the business case in information system development and why is it necessary to justify investment in a new or ongoing information system?
The business case justifies investment in a new or ongoing information system by identifying and presenting its value. It is important because it ensures that the investment is made for the right reasons and that the organization can realize the anticipated benefits.
What are the challenges of systems development or technology acquisition processes and why are they relevant to all areas of an organization?
Systems development or technology acquisition processes are relevant to all areas of an organization because they involve changes to the way work is done and the tools used to do it. The challenges include managing scope, time, cost, quality, and risk, as well as ensuring that the system meets the needs of the users and the organization.
- The primary purpose of the business case is to justify investment in a new or ongoing information system by identifying and presenting its ______.
value
- Costs-benefits analysis involves identifying tangible and ______ costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives.
intangible
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including ______ and quality.
cost
- The systems development life cycle (SDLC) includes four primary phases: systems planning and selection, systems analysis, systems design, and systems implementation and ______.
operation
- Systems analysis involves gathering requirements, modeling data and processes, and developing system ______.
designs
- System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new ______.
system
- Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements ______.
analysis
- External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor ______.
selection
- The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have ______ it.
reduced
- Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or ______.
nonoperational
- Systems development or technology acquisition processes are relevant to all areas of an ______.
organization
What is the definition of the productivity paradox?
The difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it.
What is the purpose of the costs-benefits analysis?
To identify tangible and intangible costs and benefits and perform a systematic approach to estimate the strengths and weaknesses of alternatives.
What is weighted multi-criteria analysis and what does it evaluate in decision making?
It is a method that explicitly evaluates multiple conflicting criteria in decision making, including cost and quality.
What is the purpose of tailoring the presentation of the business case?
To present the business case in a way that resonates with the audience and their needs.
What are the four primary phases of the systems development life cycle (SDLC)?
Systems planning and selection, systems analysis, systems design, and systems implementation and operation.
What are the activities involved in systems analysis?
Gathering requirements, modeling data and processes, and developing system designs.
What are the activities involved in system implementation and operation?
Software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
What is prototyping and how is it used in system development?
It is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
What is rapid application development (RAD)?
It is an approach that employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis.
What is external acquisition in information system development?
It involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
What is the business case and how is it used in information system development?
It justifies investment in a new or ongoing information system by identifying and presenting its value.
What is the significance of the productivity paradox for information system development?
It highlights the challenge in accurately measuring the productivity gains of information systems, which can affect decision making and investment justification.
Study Notes
Developing and Acquiring Information Systems
- Systems development or technology acquisition processes are relevant to all areas of an organization.
- The business case justifies investment in a new or ongoing information system by identifying and presenting its value.
- The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it.
- Costs-benefits analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives.
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including cost and quality.
- Presenting the business case requires knowing the audience and tailoring the presentation accordingly.
- The systems development life cycle (SDLC) includes four primary phases: systems planning and selection, systems analysis, systems design, and systems implementation and operation.
- Systems analysis involves gathering requirements, modeling data and processes, and developing system designs.
- System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
- Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
- Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis.
- External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
Developing and Acquiring Information Systems
- Systems development or technology acquisition processes are relevant to all areas of an organization.
- The business case justifies investment in a new or ongoing information system by identifying and presenting its value.
- The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it.
- Costs-benefits analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives.
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including cost and quality.
- Presenting the business case requires knowing the audience and tailoring the presentation accordingly.
- The systems development life cycle (SDLC) includes four primary phases: systems planning and selection, systems analysis, systems design, and systems implementation and operation.
- Systems analysis involves gathering requirements, modeling data and processes, and developing system designs.
- System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
- Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
- Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis.
- External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
Developing and Acquiring Information Systems
- Systems development or technology acquisition processes are relevant to all areas of an organization.
- The business case justifies investment in a new or ongoing information system by identifying and presenting its value.
- The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it.
- Costs-benefits analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives.
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including cost and quality.
- Presenting the business case requires knowing the audience and tailoring the presentation accordingly.
- The systems development life cycle (SDLC) includes four primary phases: systems planning and selection, systems analysis, systems design, and systems implementation and operation.
- Systems analysis involves gathering requirements, modeling data and processes, and developing system designs.
- System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
- Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
- Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis.
- External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
Developing and Acquiring Information Systems
- Systems development or technology acquisition processes are relevant to all areas of an organization.
- The business case justifies investment in a new or ongoing information system by identifying and presenting its value.
- The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it.
- Costs-benefits analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives.
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including cost and quality.
- Presenting the business case requires knowing the audience and tailoring the presentation accordingly.
- The systems development life cycle (SDLC) includes four primary phases: systems planning and selection, systems analysis, systems design, and systems implementation and operation.
- Systems analysis involves gathering requirements, modeling data and processes, and developing system designs.
- System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
- Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
- Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis.
- External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
Developing and Acquiring Information Systems
- Systems development or technology acquisition processes are relevant to all areas of an organization.
- The business case justifies investment in a new or ongoing information system by identifying and presenting its value.
- The productivity paradox refers to the difficulty in quantifying tangible productivity gains from information systems due to other forces that may have reduced it.
- Costs-benefits analysis involves identifying tangible and intangible costs and benefits and performing a systematic approach to estimate the strengths and weaknesses of alternatives.
- Weighted multi-criteria analysis explicitly evaluates multiple conflicting criteria in decision making, including cost and quality.
- Presenting the business case requires knowing the audience and tailoring the presentation accordingly.
- The systems development life cycle (SDLC) includes four primary phases: systems planning and selection, systems analysis, systems design, and systems implementation and operation.
- Systems analysis involves gathering requirements, modeling data and processes, and developing system designs.
- System implementation and operation involve software programming and testing, implementing the database, creating user guides, conducting training, and switching to the new system.
- Prototyping is an iterative approach that uses trial-and-error to discover how a system should operate, and can be operational or nonoperational.
- Rapid application development (RAD) employs tools, techniques, and methodologies designed to speed application development, and makes extensive use of Joint Application Development (JAD) for data collection and requirements analysis.
- External acquisition involves acquiring prepackaged systems from vendors by following steps such as systems planning and selection, systems analysis, development of a request for proposal, proposal evaluation, and vendor selection.
Test your knowledge on Developing and Acquiring Information Systems with this quiz! From the business case to the systems development life cycle, this quiz covers key concepts and processes involved in developing and acquiring information systems. See how well you understand weighted multi-criteria analysis, rapid application development, and external acquisition. Challenge yourself and expand your knowledge in this important area of organizational technology.
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