Determinants of Employee Performance Quiz
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Questions and Answers

What is the primary goal of Organizational Citizenship Behavior (OCB)?

  • Increase job security for employees
  • Meet formal job requirements efficiently
  • Achieve high levels of absenteeism
  • Promote the effective functioning of the organization (correct)

    • At which level does Organizational Behavior (OB) focus on predicting, explaining, and controlling human behavior?

  • Individual Level (correct)
  • Group Level
  • Employee Performance Level
  • Organization System Level

    • Which determinant of employee performance involves behaviors like helping others on one's work team and avoiding unnecessary conflicts?

  • Organizational Citizenship Behaviour (OCB) (correct)
  • Absenteeism
  • Productivity
  • Turnover

    • What is a common challenge faced in Organizational Behavior due to globalization?

    <p>Lack of loyalty-bonds between employees and employers</p> Signup and view all the answers

    Which of the following is NOT a goal of Organizational Behavior?

    <p>Increase employee turnover rates</p> Signup and view all the answers

    What is a key opportunity in Organizational Behavior due to workforce diversity?

    <p>Enhanced creativity and innovation</p> Signup and view all the answers

    What is the main goal of shifting the philosophy of managers from treating everyone alike?

    <p>To ensure employee retention and greater productivity</p> Signup and view all the answers

    In the context of OB Insights, which of the following is NOT listed as a way to help managers & employees?

    <p>Stimulate innovation and change</p> Signup and view all the answers

    Which of the following best describes the role of mediators in the context of organizational behavior?

    <p>They transmit the effects of one variable to another</p> Signup and view all the answers

    What does the complete mediation model predict about the relationship between X, M, and Y?

    <p>M has a direct effect on Y while X is not directly related to Y when M is held constant</p> Signup and view all the answers

    What type of relationship does a moderator variable have in organizational behavior?

    <p>It impacts the relationship between antecedents and consequences</p> Signup and view all the answers

    How do managers utilize OB Insights to address challenges in employee performance?

    <p>By balancing work-life conflicts</p> Signup and view all the answers

    What is the primary goal of Organizational Behavior (OB)?

    <p>To understand, explain, and improve the attitudes and behaviors of individuals and groups in organizations</p> Signup and view all the answers

    In the context of OB, what do mediators refer to?

    <p>Factors that explain the relationship between two variables</p> Signup and view all the answers

    What is the difference between normative and analytical contexts in OB?

    <p>Analytical explores how things are, while normative examines how things should be</p> Signup and view all the answers

    Which term best describes organizational citizenship behavior?

    <p>Engaging in behaviors that go beyond formal job duties to benefit the organization</p> Signup and view all the answers

    How can a knowledge of OB help managers stimulate organizational innovation and change?

    <p>By understanding how individuals and groups respond to change initiatives</p> Signup and view all the answers

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