Employee Performance and Motivation Strategies Quiz

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Questions and Answers

What does coaching require managers to do?

  • Use coercion to motivate employees
  • Analyze employee performance and conditions (correct)
  • Avoid interacting with subordinates
  • Control employees as they would any other resource

How do manager-coaches view themselves in relation to employees?

  • As authoritarian figures who demand results
  • As partners and facilitators of performance (correct)
  • As individuals separate from the employee's success
  • As controllers who use employees as resources

What is the primary focus of coaching discussions between employee and supervisor?

  • Blaming employees for poor performance
  • Solving problems and maintaining/improving performance (correct)
  • Issuing commands and instructions for tasks
  • Avoiding any direct communication about performance

Which managerial role aligns more closely with coaching?

<p>Partner and facilitator (D)</p> Signup and view all the answers

What is the core belief required for effective coaching according to the text?

<p>Optimistic, humanistic belief in employees' commitment without coercion (C)</p> Signup and view all the answers

What differentiates a manager-coach from a traditional manager?

<p>Focuses on partnering with employees rather than controlling them (B)</p> Signup and view all the answers

Which of the following is NOT a way to increase employees' sense of ownership of their performance?

<p>Micromanaging employee tasks (D)</p> Signup and view all the answers

What should managers create, according to the text, to acknowledge employee contributions?

<p>An environment that acknowledges contributions (C)</p> Signup and view all the answers

Which of the following is suggested by the text as an effective way to encourage and enhance effective performance?

<p>Coaching (A)</p> Signup and view all the answers

What should organizations do for employees who want to become superior performers?

<p>Provide them with the necessary support and opportunity (C)</p> Signup and view all the answers

Which of the following is NOT mentioned in the text as a motivational approach to increase employees' sense of ownership?

<p>Providing financial incentives (B)</p> Signup and view all the answers

What should organizations do for effective performance?

<p>Reward effective performance (B)</p> Signup and view all the answers

Which aspect of performance management is NOT covered in this textbook?

<p>Compensation and rewards (A)</p> Signup and view all the answers

What does the text suggest is required for effective performance management?

<p>An organization-wide approach to performance improvement (A)</p> Signup and view all the answers

According to the passage, what should an organization's recognition and reward system ensure?

<p>Managers and supervisors are rewarded for effective coaching (A)</p> Signup and view all the answers

Which characteristic of an organization's recognition and reward system is emphasized in the text?

<p>It should be as user-friendly, automated, and web-based as possible (C)</p> Signup and view all the answers

According to the passage, performance management and coaching must be connected to what aspect of an organization?

<p>The goals and strategies of the organization as a whole (A)</p> Signup and view all the answers

What does the text suggest is a critical aspect of an organization-wide approach to performance improvement?

<p>Coaching and employee development (A)</p> Signup and view all the answers

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