Employee Performance and Motivation Strategies Quiz
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Questions and Answers

What does coaching require managers to do?

  • Use coercion to motivate employees
  • Analyze employee performance and conditions (correct)
  • Avoid interacting with subordinates
  • Control employees as they would any other resource
  • How do manager-coaches view themselves in relation to employees?

  • As authoritarian figures who demand results
  • As partners and facilitators of performance (correct)
  • As individuals separate from the employee's success
  • As controllers who use employees as resources
  • What is the primary focus of coaching discussions between employee and supervisor?

  • Blaming employees for poor performance
  • Solving problems and maintaining/improving performance (correct)
  • Issuing commands and instructions for tasks
  • Avoiding any direct communication about performance
  • Which managerial role aligns more closely with coaching?

    <p>Partner and facilitator</p> Signup and view all the answers

    What is the core belief required for effective coaching according to the text?

    <p>Optimistic, humanistic belief in employees' commitment without coercion</p> Signup and view all the answers

    What differentiates a manager-coach from a traditional manager?

    <p>Focuses on partnering with employees rather than controlling them</p> Signup and view all the answers

    Which of the following is NOT a way to increase employees' sense of ownership of their performance?

    <p>Micromanaging employee tasks</p> Signup and view all the answers

    What should managers create, according to the text, to acknowledge employee contributions?

    <p>An environment that acknowledges contributions</p> Signup and view all the answers

    Which of the following is suggested by the text as an effective way to encourage and enhance effective performance?

    <p>Coaching</p> Signup and view all the answers

    What should organizations do for employees who want to become superior performers?

    <p>Provide them with the necessary support and opportunity</p> Signup and view all the answers

    Which of the following is NOT mentioned in the text as a motivational approach to increase employees' sense of ownership?

    <p>Providing financial incentives</p> Signup and view all the answers

    What should organizations do for effective performance?

    <p>Reward effective performance</p> Signup and view all the answers

    Which aspect of performance management is NOT covered in this textbook?

    <p>Compensation and rewards</p> Signup and view all the answers

    What does the text suggest is required for effective performance management?

    <p>An organization-wide approach to performance improvement</p> Signup and view all the answers

    According to the passage, what should an organization's recognition and reward system ensure?

    <p>Managers and supervisors are rewarded for effective coaching</p> Signup and view all the answers

    Which characteristic of an organization's recognition and reward system is emphasized in the text?

    <p>It should be as user-friendly, automated, and web-based as possible</p> Signup and view all the answers

    According to the passage, performance management and coaching must be connected to what aspect of an organization?

    <p>The goals and strategies of the organization as a whole</p> Signup and view all the answers

    What does the text suggest is a critical aspect of an organization-wide approach to performance improvement?

    <p>Coaching and employee development</p> Signup and view all the answers

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