Employee Performance and Motivation Strategies Quiz

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What does coaching require managers to do?

Use coercion to motivate employees

Analyze employee performance and conditions (correct)

Avoid interacting with subordinates

Control employees as they would any other resource

How do manager-coaches view themselves in relation to employees?

As authoritarian figures who demand results

As partners and facilitators of performance (correct)

As individuals separate from the employee's success

As controllers who use employees as resources

What is the primary focus of coaching discussions between employee and supervisor?

Blaming employees for poor performance

Solving problems and maintaining/improving performance (correct)

Issuing commands and instructions for tasks

Avoiding any direct communication about performance

Which managerial role aligns more closely with coaching?

Partner and facilitator Signup and view all the answers

What is the core belief required for effective coaching according to the text?

Optimistic, humanistic belief in employees' commitment without coercion Signup and view all the answers

What differentiates a manager-coach from a traditional manager?

Focuses on partnering with employees rather than controlling them Signup and view all the answers

Which of the following is NOT a way to increase employees' sense of ownership of their performance?

Micromanaging employee tasks Signup and view all the answers

What should managers create, according to the text, to acknowledge employee contributions?

An environment that acknowledges contributions Signup and view all the answers

Which of the following is suggested by the text as an effective way to encourage and enhance effective performance?

Coaching Signup and view all the answers

What should organizations do for employees who want to become superior performers?

Provide them with the necessary support and opportunity Signup and view all the answers

Which of the following is NOT mentioned in the text as a motivational approach to increase employees' sense of ownership?

Providing financial incentives Signup and view all the answers

What should organizations do for effective performance?

Reward effective performance Signup and view all the answers

Which aspect of performance management is NOT covered in this textbook?

Compensation and rewards Signup and view all the answers

What does the text suggest is required for effective performance management?

An organization-wide approach to performance improvement Signup and view all the answers

According to the passage, what should an organization's recognition and reward system ensure?

Managers and supervisors are rewarded for effective coaching Signup and view all the answers

Which characteristic of an organization's recognition and reward system is emphasized in the text?

It should be as user-friendly, automated, and web-based as possible Signup and view all the answers

According to the passage, performance management and coaching must be connected to what aspect of an organization?

The goals and strategies of the organization as a whole Signup and view all the answers

What does the text suggest is a critical aspect of an organization-wide approach to performance improvement?

Coaching and employee development Signup and view all the answers