Designing the Supply Chain Network: The Role of Distribution
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Designing the Supply Chain Network: The Role of Distribution

This quiz covers the factors influencing distribution in the supply chain, including the steps involved in moving and storing products from supplier to customer stages. Understanding distribution is crucial for optimizing supply chain costs and enhancing the customer experience.

Created by
@InterestingBeige

Questions and Answers

What is distribution in the supply chain?

The steps taken to move and store a product from supplier to customer

Which dimension should be considered when evaluating the performance of a distribution network?

Customer needs that are met

What role does distribution play in the overall profitability of a firm?

It influences the revenues of the company

What does customer experience include in the context of distribution networks?

<p>The ease with which customers can place and receive orders</p> Signup and view all the answers

Which factor is used to determine product variety in a distribution network?

<p>number of different products/configurations that are offered by the distribution network</p> Signup and view all the answers

Why is evaluating the impact on customer service and cost essential when comparing different distribution network options?

<p>To decide how customer needs are met and how it affects profitability</p> Signup and view all the answers

Which factor refers to the ease with which a customer can return unsatisfactory merchandise?

<p>Returnability</p> Signup and view all the answers

What supply chain objective can be achieved by using an appropriate distribution network?

<p>High responsiveness</p> Signup and view all the answers

How do firms aim to decrease inventory costs in their supply chain network?

<p>Limit the number of facilities</p> Signup and view all the answers

Which measure is influenced by the structure of the distribution network and relates to the time taken for a customer to receive their order?

<p>Response time</p> Signup and view all the answers

What can a poor distribution network potentially do to the level of service customers receive?

<p>Reduce customer experience</p> Signup and view all the answers

Which factor refers to the ability of customers to track their orders from placement to delivery?

<p>Order visibility</p> Signup and view all the answers

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