Podcast
Questions and Answers
What is distribution in the supply chain?
What is distribution in the supply chain?
- The number of different products/configurations offered by a distribution network
- The probability of having a product in stock when a customer order arrives
- The steps taken to move and store a product from supplier to customer (correct)
- The time it takes for a customer to receive an order
Which dimension should be considered when evaluating the performance of a distribution network?
Which dimension should be considered when evaluating the performance of a distribution network?
- Product availability
- Customer needs that are met (correct)
- Product variety
- Time to market
What role does distribution play in the overall profitability of a firm?
What role does distribution play in the overall profitability of a firm?
- It influences the revenues of the company (correct)
- It determines the time it takes to bring a new product to the market
- It directly affects the customer experience
- It affects the probability of having a product in stock
What does customer experience include in the context of distribution networks?
What does customer experience include in the context of distribution networks?
Which factor is used to determine product variety in a distribution network?
Which factor is used to determine product variety in a distribution network?
Why is evaluating the impact on customer service and cost essential when comparing different distribution network options?
Why is evaluating the impact on customer service and cost essential when comparing different distribution network options?
Which factor refers to the ease with which a customer can return unsatisfactory merchandise?
Which factor refers to the ease with which a customer can return unsatisfactory merchandise?
What supply chain objective can be achieved by using an appropriate distribution network?
What supply chain objective can be achieved by using an appropriate distribution network?
How do firms aim to decrease inventory costs in their supply chain network?
How do firms aim to decrease inventory costs in their supply chain network?
Which measure is influenced by the structure of the distribution network and relates to the time taken for a customer to receive their order?
Which measure is influenced by the structure of the distribution network and relates to the time taken for a customer to receive their order?
What can a poor distribution network potentially do to the level of service customers receive?
What can a poor distribution network potentially do to the level of service customers receive?
Which factor refers to the ability of customers to track their orders from placement to delivery?
Which factor refers to the ability of customers to track their orders from placement to delivery?
