Questions and Answers
What is distribution in the supply chain?
The steps taken to move and store a product from supplier to customer
Which dimension should be considered when evaluating the performance of a distribution network?
Customer needs that are met
What role does distribution play in the overall profitability of a firm?
It influences the revenues of the company
What does customer experience include in the context of distribution networks?
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Which factor is used to determine product variety in a distribution network?
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Why is evaluating the impact on customer service and cost essential when comparing different distribution network options?
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Which factor refers to the ease with which a customer can return unsatisfactory merchandise?
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What supply chain objective can be achieved by using an appropriate distribution network?
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How do firms aim to decrease inventory costs in their supply chain network?
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Which measure is influenced by the structure of the distribution network and relates to the time taken for a customer to receive their order?
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What can a poor distribution network potentially do to the level of service customers receive?
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Which factor refers to the ability of customers to track their orders from placement to delivery?
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