Design Thinking: Week 1 Assignment 1

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Questions and Answers

Which of the following behaviors best exemplifies a key characteristic of a good empathizer?

  • Quickly summarizing information to maintain efficiency.
  • Critiquing ideas to identify flaws early on.
  • Remaining receptive and unbiased to gain genuine insights. (correct)
  • Approaching situations with preconceived notions to guide understanding.

In what context did the term 'Design Thinking' originate?

  • It was the result of observing experienced designers and their methods. (correct)
  • It was initially defined within the academic theories of creativity.
  • It was initially formulated in engineering.
  • The term was first used to label a specific design curriculum.
  • It was developed in marketing to better understand consumer behavior.

In this course, what is the specific sequence of phases emphasized in the design thinking process?

  • Analyze, Design, Develop, Launch
  • Ideate, Prototype, Test, Implement
  • Empathize, Define, Ideate, Prototype
  • Empathize, Analyze, Solve, Test (correct)
  • Design, Develop, Test, Launch

During the Empathize phase, what is the primary reason for observing users?

<p>To understand the user's behaviors and habits. (A)</p> Signup and view all the answers

What is the most valuable trait of a proficient design thinker?

<p>The ability to understand the customer's needs and perspectives. (C)</p> Signup and view all the answers

Within the 'Karmic Design Thinking' framework, what is the central focus of the initial phase?

<p>Establishing human needs as the design's core. (B)</p> Signup and view all the answers

Within the design-thinking process, what purpose does customer journey mapping serve?

<p>It is a method of visualizing a customer's interactions and experiences with a product or service. (C)</p> Signup and view all the answers

When illustrating a customer journey, what sequence reflects the standard stages?

<p>Before, during, and after (A)</p> Signup and view all the answers

Given the objective of increasing community engagement in underutilized local parks, what method would effectively reveal the needs and motivations of potential park-goers?

<p>Conducting detailed interviews with active park users. (B)</p> Signup and view all the answers

When performing resident interviews in the empathize phase of design thinking, what is the most important objective?

<p>To gain a deeper insight into the aspirations and motivations of residents. (C)</p> Signup and view all the answers

Flashcards

Key Characteristic of a Good Empathizer

Being receptive and unbiased in understanding others' feelings and perspectives.

Origin of 'Design Thinking'

The term originated from studying designers, emphasizing observational learning.

Four-Phase Design Thinking Method

A four-phase design thinking methodology progresses through Empathize, Analyze, Solve, and Test.

Karmic Design Thinking Process

The most crucial aspect is placing human needs and considerations centrally during the initial stage of Karmic Design Thinking.

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Customer Journey Mapping

A visual tool to gain insight and understanding into a customer's needs by mapping their experiences.

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Customer Journey Map

Before, During, and After

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Community Engagement

To foster better community relationships.

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Effective way to Understand Park-goers

An effective method for understanding motivations and behaviors regarding park usage.

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Resident Interviews

To gain insight into the needs and motivations of the residents.

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Observing users

To understand the user's behaviors and habits.

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Study Notes

  • Week 1 Assignment 1 pertains to the Design Thinking - A Primer course.
  • The due date for submitting this assignment was on 2025-02-05 at 23:59 IST.
  • The assignment was submitted on 2025-01-20 at 15:15 IST.

Key Characteristics of a Good Empathizer

  • Being open-minded and non-judgmental is a key characteristic.

Origin of "Design Thinking"

  • It was discovered by studying designers.

Four-Phase Design Thinking Method

  • The method includes Empathize, Analyze, Solve, Test.

Purpose of Observing Users in the Empathize Phase

  • It is to understand the user's behaviors and habits.

Key Characteristic of a Good Design Thinker

  • The ability to understand the customer's needs and perspectives is key.

Most Important Part of the First Phase of Karmic Design Thinking

  • Putting humans at the center of design is most important.

Customer Journey Mapping

  • It is a visual method to understand a customer's needs.

Three Phases of a Customer Journey Map

  • The phases are before, during, and after.

Case Question: Enhancing Community Engagement at Local Parks

  • Background: The city's parks department aims to increase community engagement and social connections among residents as the parks are underutilized.
  • Objective: Design a solution to foster community engagement and social connections among residents at local parks.

Effective Way to Understand Needs of Park-goers

  • Conducting in-depth interviews with frequent park visitors is effective.

Primary Goal of Resident Interviews During the Empathize Phase

  • The goal is to primarily understand resident needs and motivations.

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