Design Thinking Process

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Questions and Answers

The final step in the Design Process is to:

  • Empathize
  • Ideate
  • Test (correct)
  • Define

During which stage would you consult experts to learn more about the areas of concern and to gain an understanding of other people's experiences?

  • Define
  • Empathize (correct)
  • Prototype
  • Ideate

During which stage would you gather information about people's needs and motivations?

  • Define
  • Prototype
  • Ideate
  • Empathize (correct)

The first step in the Design Process is to ______.

<p>Empathize (C)</p> Signup and view all the answers

You would interview people to gain an understanding of how they feel during the ______ stage of Design Thinking.

<p>Empathize (B)</p> Signup and view all the answers

What happens in the test stage of design thinking?

<p>You allow consumers to test a product or service. (B)</p> Signup and view all the answers

Collecting ______ is an important portion of testing a prototype in the test stage of design thinking.

<p>Feedback (C)</p> Signup and view all the answers

Design Thinking is:

<p>Defining, framing and solving problems from users' perspectives (A)</p> Signup and view all the answers

What are the steps of Design Thinking Process?

<p>Empathise &gt; Define &gt; Ideate &gt; Prototype &gt; Test (C)</p> Signup and view all the answers

Which of the below firm is associated the most with Design Thinking?

<p>Ideo (C)</p> Signup and view all the answers

Design thinking typically helps in:

<p>Innovation (A)</p> Signup and view all the answers

Which of the below is incorrect?

<p>All of the above are correct (D)</p> Signup and view all the answers

Design thinking is a linear process?

<p>False (B)</p> Signup and view all the answers

Which of the following is not one of the profiles of design thinkers?

<p>Optimism (D)</p> Signup and view all the answers

Majority of the top executives regarded ______ as one of the top 3 leadership qualities?

<p>Empathy (B)</p> Signup and view all the answers

Which of the following is right?

<p>a &amp; d (A)</p> Signup and view all the answers

Identify the correct statement.

<p>To derive the power of design thinking, individuals, teams, and organizations must have a leap of faith about the existence of a solution. (A)</p> Signup and view all the answers

Which of the following statements is correct?

<p>Design thinking is convergence-divergence process (D)</p> Signup and view all the answers

A college is redesigning its website. Current students are the main users of the website. Which one of the below elements should definitely be on the website?

<p>Information about courses (A)</p> Signup and view all the answers

In design, where does the information used to put together a problem statement come from?

<p>The Define Stage (B)</p> Signup and view all the answers

What is wrong with this product design? (refer to the image of the chair)

<p>It will not be comfortable for the user. (A)</p> Signup and view all the answers

What step of the design process did they miss? (refer to the image of the pipe coming out of the wall)

<p>Prototyping &amp; Testing (D)</p> Signup and view all the answers

What question did the designers forget to ask? (refer to the image of the urinals)

<p>How many urinals are needed?</p> Signup and view all the answers

Which is NOT a good interview strategy for the Empathy step?

<p>Encourage short answers that get right to the point. (D)</p> Signup and view all the answers

Which is NOT an aspect of the Define step of design thinking?

<p>Define as many possible solutions to the problem as possible (B)</p> Signup and view all the answers

At what step do you want to complete the POV - point of view?

<p>define (C)</p> Signup and view all the answers

Prototype should only be demonstrated and tested within the team

<p>False (B)</p> Signup and view all the answers

The initial design brief is provided by

<p>Client (E)</p> Signup and view all the answers

When defining a problem, your problem statement should include a solution.

<p>False (B)</p> Signup and view all the answers

True or false, design thinking can be applied in other professions?

<p>True (A)</p> Signup and view all the answers

Rashmi is creating a new product for Architectural college students. She takes a design-thinking approach. Her first step is, addressing who she is creating the product for? And conducts research on understanding the market. What is this step in the design thinking process?

<p>Empathise (C)</p> Signup and view all the answers

Is 'prototyping' a step in the design-thinking process?

<p>True (A)</p> Signup and view all the answers

What element of User Experience Design would the design strategy fall under?

<p>Experience Strategy (B)</p> Signup and view all the answers

Taking into account the look and feel of a product and its presentation is user-experience design?

<p>False (B)</p> Signup and view all the answers

No alterations are to be made in the design after testing phase

<p>False (B)</p> Signup and view all the answers

User persons are created during which phase of design process

<p>Design stage (A)</p> Signup and view all the answers

What helps the design team and client to visualize and handle the design concept

<p>Prototype (C)</p> Signup and view all the answers

Design brief given by the client be modified or re-written?

<p>True (A)</p> Signup and view all the answers

The ultimate goal of design thinking is to help you design better

<p>All of above (C)</p> Signup and view all the answers

Design thinking typically provides a solution based to problem solving

<p>True (A)</p> Signup and view all the answers

In the delivery phase we

<p>All of above (B)</p> Signup and view all the answers

What is the way to narrow down the thoughts to reach at the final solution

<p>Convergent thinking (A)</p> Signup and view all the answers

Empathy is crucial because it allows design thinkers to set aside their assumptions about the world to gain insight into users and their needs.

<p>True (A)</p> Signup and view all the answers

What is the key in any design thinking process?

<p>Empathy (C)</p> Signup and view all the answers

The goal of the prototype phase is?

<p>Both of them (C)</p> Signup and view all the answers

The winning design is typically that which most closely meets the design brief and need not necessary adhere to budget and timeline

<p>False (B)</p> Signup and view all the answers

A sitemap is a high level diagram portraying the general structure and architecture of the website.

<p>True (A)</p> Signup and view all the answers

MVP stands for

<p>Most viable product (B)</p> Signup and view all the answers

Being an experimental phase, continuous iterations can take place here, which phase it refers to?

<p>Prototype (D)</p> Signup and view all the answers

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Flashcards

Test (Design Process)

The last step in the Design Thinking process, where you evaluate the solution.

Empathize Stage

Understanding the users needs and motivations.

Consulting Experts

Gathering information and speaking to experts of other's experiences.

Empathize

Gather data on people's needs in this stage.

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Testing Stage

To allow consumers to interact with product.

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Testing Prototypes

Getting feedback from the consumers.

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Design Thinking

A process for defining and solving problems from a user's perspective.

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5 Steps of Design Thinking

Empathize, Define, Ideate, Prototype, and Test.

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IDEO

A company known for its association with Design Thinking.

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Innovation

A field where design thinking typically excels by creating new solutions.

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Empathy

A quality of good design thinkers, understanding of other's feelings.

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Integrative Thinking

The ability to combine different ideas.

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Optimism

Having a positive outlook.

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Experimentalism

Action of trying new things.

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Design Sensibilities

Design features, qualities and aesthetics.

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Empathy Definition

Seeing, hearing, and feeling with another's heart.

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Leap of Faith

Teams must believe that a solution exists.

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College Website

Websites should incorporate info about courses.

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Empathize Stage

The stage to gather information for a Problem statement.

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What step of Design process did they miss?

Testing and prototyping

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Avoid This Interview Tactic

Encourage short answers that get right to the point.

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Don't do this

Define as many possible solutions to the problem as possible

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POV-point of view is completed at what stage?

Define Stage

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Who provides the design brief?

Client

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Empathize

Addressing who the product is for and conducting market research.

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Design strategy falls under

Experience Strategy

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Design brief given by the client be modified or re-written?

True

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Ultimate goal of Design thinking?

Services, Products, Experiences

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Narrowing down to the final solution is what?

Convergent thinking

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Why prototype?

To understand what component of your idea work and didn't work

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Study Notes

  • The final step in the Design Process is to test
  • Gain an understanding of other people's experiences by consulting with experts during the Empathize stage
  • Gather data regarding people's requirements and motivations during the Empathize stage
  • The first step in the Design Process is to Empathize
  • Interviewing individuals occurs during the Empathize stage of Design Thinking to gain understanding of how they feel
  • Consumers test a product or service during the test stage of design thinking
  • Collecting feedback is important when testing a prototype during the test stage of design thinking
  • Design Thinking frames and solves problems from users' perspectives
  • The steps of the Design Thinking Process include: Empathize, Define, Ideate, Prototype, and Test
  • The firm most associated with Design Thinking is Ideo
  • Design thinking typically helps in innovation
  • Google having a 3 step process to bring about new innovations is incorrect regarding Design Thinking
  • Design thinking is not a linear process
  • Simplicity is not one of the profiles of design thinkers
  • Empathy is regarded as one of the top 3 leadership qualities by the majority of top executives
  • Design sensibilities combine design features, qualities, and aesthetics.
  • Seeing with your own eye, hearing with your own ear, and feeling the pain with your own heart is empathy
  • To derive the power of design thinking, individuals, teams, and organizations must have a leap of faith about the existence of a solution
  • Design thinking is a convergence-divergence process - a process of product development that compulsorily involves validation at the end of the product development
  • Information about courses should be included in the college website redesign, since current students are the main users of the college website
  • The Define stage utilizes information to put together a problem statement
  • It will not be comfortable for the user regarding the chair with the unstable design
  • They missed Prototyping & Testing based on the product design
  • Designers forgot to ask how much space is needed per person based on the product design
  • Encouraging short answers that get right to the point is NOT a good interview strategy for the Empathy step
  • Defining as many possible solutions to the problem as possible is NOT an aspect of the Define step of design thinking
  • The POV - point of view, is completed at the define step
  • A prototype shouldn't only be demonstrated and tested within the team, it should consider outside feedback
  • The initial design brief is provided by the client
  • When defining a problem, your problem statement should not include a solution
  • Design thinking can be applied in other professions
  • Addressing who you are creating the product for, and conducts research on understanding the market is the Empathise step in the design thinking process
  • Prototyping is a step in the design-thinking process
  • Experience Strategy is the UX element that the design strategy would fall under
  • Taking into account the look and feel of a product and its presentation isn't user-experience design, it also concerns functionality
  • Alterations can be made in the design after the testing phase
  • User persons are created during the design stage of design process
  • Prototype helps the design team and client to visualize and handle the design concept
  • The design brief given by the client can be modified or re-written
  • The ultimate goal of design thinking is to help you design better services, products, and experiences
  • Design thinking can provide solutions based on problem-solving
  • In the delivery phase we Iterate, Test, and Prototype
  • Design thinking has everything to do with products that succeed
  • Convergent thinking is the way to narrow down thoughts to reach the final solution
  • Empathy is crucial because it allows design thinkers to set aside their assumptions about the world to gain insight into users and their needs
  • Empathy is the key element in any design thinking process
  • The goal of the prototype phase is to understand what components of your idea do and don't work
  • The winning design need not necessarily adhere to the budget and timeline, but meet the design brief
  • A sitemap is a high-level diagram portraying the general structure and architecture of the website
  • MVP stands for most viable product
  • Being an experimental phase, continuous iterations take place here referring refers to prototype

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