Design Thinking Process Guide

Watching how people interact with their environment reveals their thoughts and needs.

Asking someone to show how they complete a task helps understand their process and reasoning.

Observing what people do and say gives clues about their experiences and feelings.

The underlying significance of experiences inferred from observations and conversations.

Understanding people's perspectives is crucial for revealing insights and fostering innovation.

Personal narratives shared by people can uncover their beliefs and values affecting their behavior.

The process of analyzing observations and conversations to draw meaningful conclusions.

Good designs stem from understanding deeply held beliefs and values of users.

A phase to synthesize findings into insights for design challenges.

The process of generating numerous creative solutions to defined problems.

A clear, articulated statement that defines the specific challenge to address.

Brainstorming prompts to explore subsets of a problem.

The process of combining information to form a coherent insight or conclusion.

Understanding users' needs and experiences to inform design.

Articulating clear, focused challenges to foster better solutions.

Subcategories derived from the main problem statement to explore solutions.

An interactive model used to test ideas with users.

Designing with the user’s needs and experiences in mind.

The stage where prototypes are evaluated by users to gather feedback.

Minimizing resources spent on early designs allows for swift adjustments.

Using prototypes to brainstorm solutions for challenges.

An object or prototype that encourages dialogue with users.

The practice of examining prototypes through different testing approaches.

The method of developing solutions by breaking problems into smaller parts.

Testing prototypes refines solutions and informs iterations.

Testing builds empathy by engaging users and gaining insights.

Cycle repeatedly through design steps to improve solutions.

Users take on roles to simulate realistic scenarios during tests.

Testing may show that initial problem framing was incorrect.

Comparisons during testing can reveal hidden user needs.

Prototype confidently but test to discover flaws and improvements.

Feedback from tests offers unexpected insights and learning opportunities.

An approach to work that integrates design thinking principles and adaptability.

A step-by-step method in design that can be adapted in various orders.

A structured approach that guides the design process but can be customized.

The continuous effort to improve and apply creative thinking in design.

Customizing design processes to fit individual styles and needs.

A phase where user feedback on prototypes is solicited to enhance understanding.

Thoughtful planning of how to test to gain honest and valuable user feedback.

User responses that reflect their genuine thoughts and feelings about a prototype.

Encouraging users to interact with prototypes without prior explanations.

Watching how users handle a prototype to gain insights into their habits and needs.

Designing tests to feel like real-life situations for users, enhancing feedback accuracy.

Bringing multiple prototypes for users to evaluate differences and preferences.

Continuously asking users the reasons behind their reactions to gather deeper insights.