Deputy Sister/Charge Nurse Responsibilities
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Questions and Answers

Which responsibilities are directly associated with training or certification in emotional support roles?

  • Attending meetings
  • Operating equipment and machinery
  • Providing emotional support to front line staff (correct)
  • Arriving at the scene of an accident
  • What is a work condition that may pose risks to employees in certain environments?

  • Exposure to excessive temperatures (correct)
  • Attending meetings
  • Dealing with people with challenging behaviour
  • Communicating life changing events
  • Which of the following is NOT considered a challenging working condition?

  • Exposure to aggressive verbal behavior
  • Inclement weather
  • Providing emotional support (correct)
  • Dealing with noxious fumes
  • In which situation are emotional support skills most critical?

    <p>Communicating life changing events</p> Signup and view all the answers

    What type of work environment could pose health risks due to contamination?

    <p>Areas with dust and dirt</p> Signup and view all the answers

    What is a key responsibility of the ward sister or Charge nurse regarding nursing staff?

    <p>To ensure all nursing staff are working to their required level of clinical competence</p> Signup and view all the answers

    What is the purpose of providing induction and support for new staff members?

    <p>To ensure new staff are oriented and supported in their roles</p> Signup and view all the answers

    What is an important aspect of the appraisal process for team members?

    <p>To ensure feedback on performance is given at regular intervals throughout the year</p> Signup and view all the answers

    Why is it essential to maintain accurate and effective record keeping?

    <p>To comply with legal requirements and ensure quality care</p> Signup and view all the answers

    What role does a preceptorship period play for newly qualified nurses?

    <p>It provides structured support for transitioning into their roles</p> Signup and view all the answers

    What is a primary responsibility of the Deputy Sister/Charge Nurse?

    <p>Support the Ward Sister in leading the ward team.</p> Signup and view all the answers

    What is the minimum level of DBS required for the position?

    <p>Enhanced</p> Signup and view all the answers

    Which of the following is NOT mentioned as a key working relationship for the Deputy Sister/Charge Nurse?

    <p>Nurse Manager</p> Signup and view all the answers

    What does the Deputy Sister/Charge Nurse need to keep updated regarding staffing?

    <p>Staffing ratios</p> Signup and view all the answers

    What is one part of the role that involves ensuring staff are well supported?

    <p>Managing a small team.</p> Signup and view all the answers

    What is the primary mission of University Hospitals Sussex?

    <p>To provide excellent care every time</p> Signup and view all the answers

    What is a key action the Deputy Sister/Charge Nurse must take during a shift?

    <p>Run a shift as the Nurse in Charge.</p> Signup and view all the answers

    Which of the following is NOT one of the stated values of University Hospitals Sussex?

    <p>Accountability</p> Signup and view all the answers

    What should the Deputy Sister/Charge Nurse do when issues are raised by patients or relatives?

    <p>Take an active role in managing the issues.</p> Signup and view all the answers

    What is a requirement for the Deputy Sister/Charge Nurse regarding their professional development?

    <p>Attend trainings regularly.</p> Signup and view all the answers

    What is the primary aim of the 'Patient First' approach?

    <p>To improve quality of care and create a culture of listening</p> Signup and view all the answers

    How does University Hospitals Sussex aim to implement improvements in patient care?

    <p>By encouraging staff to identify and lead change</p> Signup and view all the answers

    What philosophy is the 'Patient First' initiative centered on?

    <p>Standardization, system redesign, and improving patient pathways</p> Signup and view all the answers

    Which of the following statements about staff engagement is true?

    <p>High levels of engagement correlate with improved quality and safety measures.</p> Signup and view all the answers

    What is a key component of safeguarding at University Hospitals Sussex?

    <p>Promoting welfare and protecting against risks of harm to vulnerable groups</p> Signup and view all the answers

    What does University Hospitals Sussex expect from its staff regarding its mission and values?

    <p>To embrace them fully and actively uphold them</p> Signup and view all the answers

    What is a key responsibility regarding patient care in nursing practices?

    <p>Identifying patient needs and implementing appropriate care programs.</p> Signup and view all the answers

    Which is an essential aspect of safeguarding in nursing care?

    <p>Raising safeguarding concerns to the ward sister as necessary.</p> Signup and view all the answers

    What role do nursing staff play in financial and physical development within a ward?

    <p>Monitoring key performance indicators and assisting in manpower assessments.</p> Signup and view all the answers

    How should policies and procedures relevant to nursing practice be developed?

    <p>In convolution with various staff members while considering best practices.</p> Signup and view all the answers

    What is the expected contribution of nursing staff to team effectiveness?

    <p>Positively influencing the team's efficiency and effectiveness.</p> Signup and view all the answers

    Which action is part of effective discharge planning?

    <p>Ensuring timely communication with all relevant parties.</p> Signup and view all the answers

    What should be done when assessing the skill mix of the nursing team?

    <p>Regularly reviewing and adjusting the skill mix as needed.</p> Signup and view all the answers

    What is a recommended approach for training in relation to personal development?

    <p>Training must align with job development and personal development planning.</p> Signup and view all the answers

    Study Notes

    ### Job Title and Band

    • Deputy Sister/Charge Nurse
    • Band 6

    Department, Division and Location

    • Chichester Suite
    • Specialist Division
    • St Richards

    Reporting Structure

    • Reports to Ward Manager
    • Accountable to Ward Manager

    DBS Level

    • Enhanced
    • Children and Adults
    • Workforce: Children and Adults

    Main Responsibilities

    • Support Ward Sister in leading the ward team
    • Promote environment conducive to individual and team development
    • Ensure delivery of high standard patient care aligned with clinical governance

    Key Relationships

    • Matron
    • Site Manager
    • Ward Manager
    • Nurses
    • Healthcare Support Workers
    • Trainee Nurse Associates
    • Domestic Team Leader
    • Housekeeping Leader
    • Private Patient Administrators
    • Overseas Administrator
    • Ward Clerk
    • Patients & their relatives

    Main Duties

    • Run a shift as Nurse in Charge
    • Ensure up to date knowledge of patient medical plan
    • Report to Matrons/Site Team
    • Keep Safe care up to date with correct staffing ratios
    • Manage staffing anomalies in a timely manner
    • Ensure staff are well supported clinically
    • Manage audits daily
    • Manage a team with support from Ward Manager
    • Ensure team appraisals and training are up to date
    • Attend regular training to ensure own development
    • Support team clinically
    • Provide feedback to Multidisciplinary Team (MDT)
    • Support Ward Manager in delivering high standards of care
    • Challenge colleagues and processes to achieve higher standards

    Communication

    • Take an active role in managing issues and concerns raised by patients or their relatives
    • Undertake training as needed in line with post development and personal development planning process
    • Achieve and demonstrate agreed personal and professional development standards
    • Contribute positively to team effectiveness and efficiency
    • Take on any other tasks requested by line manager commensurate with role, including project work, job rotation, and absence cover
    • Assist in preparing and evaluating work rosters with the required skill mix and adjustments
    • Ensure best use of available resources and ward/area budgets

    Patient/Client Care

    • Identify patient/client needs
    • Implement care programs to meet individual patient/client needs
    • Ensure effective discharge planning involving the multidisciplinary team (MDT)
    • Be a proactive role model in ensuring the patient pathway is optimized and timely discharge is promoted
    • Ensure patient and client privacy and dignity is key
    • Ensure any safeguarding issues concerning adults are raised appropriately to ward sister(s) for investigation

    Policy and Service Development Implementation

    • Develop policies, protocols, and procedures with Ward Sister to support practice
    • Assist in setting ward objectives
    • Align ward objectives with Unit and Corporate objectives

    Financial and Physical Development

    • Support Ward Sister/Charge Nurse in ensuring appropriate systems are in place to populate nursing matrix
    • Monitor key performance indicators (KPIs) with Ward Sister/Charge Nurse
    • Identify trends
    • Take action to maintain acceptable performance levels
    • Assess current and future manpower needs
    • Continuously review skill mix
    • Participate in recruitment and selection of staff according to agreed procedures
    • Promote principles of Improving Working Lives amongst team to ensure fairness, equity, and service delivery

    Human Resources

    • Ensure all nursing staff are working at their required level of clinical competence
    • Teach and facilitate learning for basic and post-basic nursing students in liaison with educational bodies
    • Provide induction and support to new staff members
    • Ensure newly qualified nurses are provided with a preceptorship period
    • Teach and facilitate learning for healthcare assistants undertaking NVQ training
    • Act as a role model
    • Ensure effective staff supervision with clinical practice
    • Maintain professional competence, authority, and credibility
    • Undertake appraisals for all team members on an annual basis
    • Ensure feedback on performance is given at regular intervals
    • Recommend needs for staff development and training

    Information Resources

    • Maintain accurate and effective record keeping
    • Report/action any accidents, incidents, or undue occurrences reported or witnessed
    • Undertake appropriate investigations of clinical incidents in absence of ward sister/charge nurse
    • Ensure patient activity is monitored and that all patient information is entered into the PAS system at the most timely point

    Professional

    • Ensure programmes of care incorporate the Patient First approach to reflect best practice

    Mission and Values

    • Mission: Provide ‘excellent care every time’
    • Values:
      • Compassion
      • Communication
      • Teamwork
      • Respect
      • Professionalism
      • Inclusion

    Patient First

    • Trust-wide approach to improving quality of care for patients
    • Build and embed a culture where staff feel confident their views matter
    • Empower staff to lead change
    • Raise issues and concerns
    • Identify and implement areas for improvement within the workplace
    • Find solutions collaboratively as part of a team
    • Equip staff with skills to identify improvement opportunities
    • Support staff to see improvement opportunities through
    • Encourage all staff to be innovative
    • Drive forward quality improvement
    • Promote positive changes in areas
    • Philosophy centered on:
      • Standardisation, system redesign, improvement of patient pathways to eliminate error and waste
      • Patient being at the heart of every element of change
      • Embedding cultural change across the organisation
      • Passionate about delivering exceptional quality
      • Striving for continuous improvement
      • Continuously testing the patient pathway
      • Encouraging frontline staff to lead redesign processes
      • Equal voices for all
      • Engagement of staff is a big factor in job performance
      • Good engagement leads to improved quality, mortality, and safety measures

    Safeguarding Children and Vulnerable Adults

    • UHSussex is committed to safeguarding and promoting the welfare of children and adults
    • Protecting them from harm and risk of harm

    Working Conditions

    • Caring for the terminally ill
    • Dealing with difficult situations/circumstances
    • Designated to provide emotional support to frontline staff
    • Communicating life-changing events
    • Dealing with people with challenging behaviour
    • Arriving at the scene of an accident
    • Operate equipment/machinery
    • Attend meetings
    • Inclement weather
    • Excessive temperatures
    • Unpleasant smells/odours
    • Noxious fumes
    • Unpleasant substances/non-household waste
    • Infectious material/foul linen
    • Dust/dirt
    • Humidity
    • Contaminated equipment or work areas (daily/MRSA, infectious areas)
    • Fleas or lice
    • Exposure to dangerous chemicals/substances in/not in containers
    • Exposure to aggressive verbal behaviour where there is little/no support

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    Description

    This quiz covers the key responsibilities and duties of a Deputy Sister/Charge Nurse at St Richards. It explores the role's reporting structure, key relationships, and the importance of delivering high-quality patient care while supporting the ward sister. Test your knowledge of the requirements and expectations for this vital nursing position.

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