Podcast
Questions and Answers
Which responsibilities are directly associated with training or certification in emotional support roles?
Which responsibilities are directly associated with training or certification in emotional support roles?
What is a work condition that may pose risks to employees in certain environments?
What is a work condition that may pose risks to employees in certain environments?
Which of the following is NOT considered a challenging working condition?
Which of the following is NOT considered a challenging working condition?
In which situation are emotional support skills most critical?
In which situation are emotional support skills most critical?
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What type of work environment could pose health risks due to contamination?
What type of work environment could pose health risks due to contamination?
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What is a key responsibility of the ward sister or Charge nurse regarding nursing staff?
What is a key responsibility of the ward sister or Charge nurse regarding nursing staff?
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What is the purpose of providing induction and support for new staff members?
What is the purpose of providing induction and support for new staff members?
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What is an important aspect of the appraisal process for team members?
What is an important aspect of the appraisal process for team members?
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Why is it essential to maintain accurate and effective record keeping?
Why is it essential to maintain accurate and effective record keeping?
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What role does a preceptorship period play for newly qualified nurses?
What role does a preceptorship period play for newly qualified nurses?
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What is a primary responsibility of the Deputy Sister/Charge Nurse?
What is a primary responsibility of the Deputy Sister/Charge Nurse?
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What is the minimum level of DBS required for the position?
What is the minimum level of DBS required for the position?
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Which of the following is NOT mentioned as a key working relationship for the Deputy Sister/Charge Nurse?
Which of the following is NOT mentioned as a key working relationship for the Deputy Sister/Charge Nurse?
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What does the Deputy Sister/Charge Nurse need to keep updated regarding staffing?
What does the Deputy Sister/Charge Nurse need to keep updated regarding staffing?
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What is one part of the role that involves ensuring staff are well supported?
What is one part of the role that involves ensuring staff are well supported?
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What is the primary mission of University Hospitals Sussex?
What is the primary mission of University Hospitals Sussex?
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What is a key action the Deputy Sister/Charge Nurse must take during a shift?
What is a key action the Deputy Sister/Charge Nurse must take during a shift?
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Which of the following is NOT one of the stated values of University Hospitals Sussex?
Which of the following is NOT one of the stated values of University Hospitals Sussex?
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What should the Deputy Sister/Charge Nurse do when issues are raised by patients or relatives?
What should the Deputy Sister/Charge Nurse do when issues are raised by patients or relatives?
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What is a requirement for the Deputy Sister/Charge Nurse regarding their professional development?
What is a requirement for the Deputy Sister/Charge Nurse regarding their professional development?
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What is the primary aim of the 'Patient First' approach?
What is the primary aim of the 'Patient First' approach?
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How does University Hospitals Sussex aim to implement improvements in patient care?
How does University Hospitals Sussex aim to implement improvements in patient care?
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What philosophy is the 'Patient First' initiative centered on?
What philosophy is the 'Patient First' initiative centered on?
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Which of the following statements about staff engagement is true?
Which of the following statements about staff engagement is true?
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What is a key component of safeguarding at University Hospitals Sussex?
What is a key component of safeguarding at University Hospitals Sussex?
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What does University Hospitals Sussex expect from its staff regarding its mission and values?
What does University Hospitals Sussex expect from its staff regarding its mission and values?
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What is a key responsibility regarding patient care in nursing practices?
What is a key responsibility regarding patient care in nursing practices?
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Which is an essential aspect of safeguarding in nursing care?
Which is an essential aspect of safeguarding in nursing care?
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What role do nursing staff play in financial and physical development within a ward?
What role do nursing staff play in financial and physical development within a ward?
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How should policies and procedures relevant to nursing practice be developed?
How should policies and procedures relevant to nursing practice be developed?
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What is the expected contribution of nursing staff to team effectiveness?
What is the expected contribution of nursing staff to team effectiveness?
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Which action is part of effective discharge planning?
Which action is part of effective discharge planning?
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What should be done when assessing the skill mix of the nursing team?
What should be done when assessing the skill mix of the nursing team?
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What is a recommended approach for training in relation to personal development?
What is a recommended approach for training in relation to personal development?
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Study Notes
### Job Title and Band
- Deputy Sister/Charge Nurse
- Band 6
Department, Division and Location
- Chichester Suite
- Specialist Division
- St Richards
Reporting Structure
- Reports to Ward Manager
- Accountable to Ward Manager
DBS Level
- Enhanced
- Children and Adults
- Workforce: Children and Adults
Main Responsibilities
- Support Ward Sister in leading the ward team
- Promote environment conducive to individual and team development
- Ensure delivery of high standard patient care aligned with clinical governance
Key Relationships
- Matron
- Site Manager
- Ward Manager
- Nurses
- Healthcare Support Workers
- Trainee Nurse Associates
- Domestic Team Leader
- Housekeeping Leader
- Private Patient Administrators
- Overseas Administrator
- Ward Clerk
- Patients & their relatives
Main Duties
- Run a shift as Nurse in Charge
- Ensure up to date knowledge of patient medical plan
- Report to Matrons/Site Team
- Keep Safe care up to date with correct staffing ratios
- Manage staffing anomalies in a timely manner
- Ensure staff are well supported clinically
- Manage audits daily
- Manage a team with support from Ward Manager
- Ensure team appraisals and training are up to date
- Attend regular training to ensure own development
- Support team clinically
- Provide feedback to Multidisciplinary Team (MDT)
- Support Ward Manager in delivering high standards of care
- Challenge colleagues and processes to achieve higher standards
Communication
- Take an active role in managing issues and concerns raised by patients or their relatives
- Undertake training as needed in line with post development and personal development planning process
- Achieve and demonstrate agreed personal and professional development standards
- Contribute positively to team effectiveness and efficiency
- Take on any other tasks requested by line manager commensurate with role, including project work, job rotation, and absence cover
- Assist in preparing and evaluating work rosters with the required skill mix and adjustments
- Ensure best use of available resources and ward/area budgets
Patient/Client Care
- Identify patient/client needs
- Implement care programs to meet individual patient/client needs
- Ensure effective discharge planning involving the multidisciplinary team (MDT)
- Be a proactive role model in ensuring the patient pathway is optimized and timely discharge is promoted
- Ensure patient and client privacy and dignity is key
- Ensure any safeguarding issues concerning adults are raised appropriately to ward sister(s) for investigation
Policy and Service Development Implementation
- Develop policies, protocols, and procedures with Ward Sister to support practice
- Assist in setting ward objectives
- Align ward objectives with Unit and Corporate objectives
Financial and Physical Development
- Support Ward Sister/Charge Nurse in ensuring appropriate systems are in place to populate nursing matrix
- Monitor key performance indicators (KPIs) with Ward Sister/Charge Nurse
- Identify trends
- Take action to maintain acceptable performance levels
- Assess current and future manpower needs
- Continuously review skill mix
- Participate in recruitment and selection of staff according to agreed procedures
- Promote principles of Improving Working Lives amongst team to ensure fairness, equity, and service delivery
Human Resources
- Ensure all nursing staff are working at their required level of clinical competence
- Teach and facilitate learning for basic and post-basic nursing students in liaison with educational bodies
- Provide induction and support to new staff members
- Ensure newly qualified nurses are provided with a preceptorship period
- Teach and facilitate learning for healthcare assistants undertaking NVQ training
- Act as a role model
- Ensure effective staff supervision with clinical practice
- Maintain professional competence, authority, and credibility
- Undertake appraisals for all team members on an annual basis
- Ensure feedback on performance is given at regular intervals
- Recommend needs for staff development and training
Information Resources
- Maintain accurate and effective record keeping
- Report/action any accidents, incidents, or undue occurrences reported or witnessed
- Undertake appropriate investigations of clinical incidents in absence of ward sister/charge nurse
- Ensure patient activity is monitored and that all patient information is entered into the PAS system at the most timely point
Professional
- Ensure programmes of care incorporate the Patient First approach to reflect best practice
Mission and Values
- Mission: Provide ‘excellent care every time’
-
Values:
- Compassion
- Communication
- Teamwork
- Respect
- Professionalism
- Inclusion
Patient First
- Trust-wide approach to improving quality of care for patients
- Build and embed a culture where staff feel confident their views matter
- Empower staff to lead change
- Raise issues and concerns
- Identify and implement areas for improvement within the workplace
- Find solutions collaboratively as part of a team
- Equip staff with skills to identify improvement opportunities
- Support staff to see improvement opportunities through
- Encourage all staff to be innovative
- Drive forward quality improvement
- Promote positive changes in areas
- Philosophy centered on:
- Standardisation, system redesign, improvement of patient pathways to eliminate error and waste
- Patient being at the heart of every element of change
- Embedding cultural change across the organisation
- Passionate about delivering exceptional quality
- Striving for continuous improvement
- Continuously testing the patient pathway
- Encouraging frontline staff to lead redesign processes
- Equal voices for all
- Engagement of staff is a big factor in job performance
- Good engagement leads to improved quality, mortality, and safety measures
Safeguarding Children and Vulnerable Adults
- UHSussex is committed to safeguarding and promoting the welfare of children and adults
- Protecting them from harm and risk of harm
Working Conditions
- Caring for the terminally ill
- Dealing with difficult situations/circumstances
- Designated to provide emotional support to frontline staff
- Communicating life-changing events
- Dealing with people with challenging behaviour
- Arriving at the scene of an accident
- Operate equipment/machinery
- Attend meetings
- Inclement weather
- Excessive temperatures
- Unpleasant smells/odours
- Noxious fumes
- Unpleasant substances/non-household waste
- Infectious material/foul linen
- Dust/dirt
- Humidity
- Contaminated equipment or work areas (daily/MRSA, infectious areas)
- Fleas or lice
- Exposure to dangerous chemicals/substances in/not in containers
- Exposure to aggressive verbal behaviour where there is little/no support
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Description
This quiz covers the key responsibilities and duties of a Deputy Sister/Charge Nurse at St Richards. It explores the role's reporting structure, key relationships, and the importance of delivering high-quality patient care while supporting the ward sister. Test your knowledge of the requirements and expectations for this vital nursing position.