18 Questions
Which legislation ensures the safeguarding of data collected and processed by public and private companies in the Philippines?
Data Privacy Act of 2012
What is the primary purpose of the Data Privacy Act of 2012 in relation to BPO clients and companies?
To comply with international standards in data security
Which government agency is responsible for overseeing the development and use of information and communication technology in the Philippines?
Department of Information and Communications Technology
How does Republic Act 10844 support BPOs and outsourcing providers in the Philippines?
It grants universal access to quality, secure ICT services
What aspect of BPO work schedules is highlighted in the text as varying based on countries served?
The culture and time zones of countries served
Which legislation allows BPOs and outsourcing providers legal use of local ICT resources in the Philippines?
Republic Act 10844
What was the purpose of Department Circular No. 1, Series Of 2008?
To establish guidelines for the safety and health of workers in the call center industry
Why did the Department of Labor and Employment amend the labor code specific to BPO workers?
To ensure employers take responsibility for maintaining employee health and safety
What was the main outcome of Department Advisory No. 4, Series Of 2010 regarding female BPO employees?
Allowing women to work night shifts after submitting a medical clearance
Why did DOLE amend the labor code to exempt women from the nightwork prohibition?
To provide equal opportunities to women employees in the BPO industry
What is the significance of requiring a medical clearance from a physician for pregnant and nursing female BPO employees?
To ensure the safety of the pregnant and nursing women employees
How did the Department of Labor and Employment demonstrate consideration for pregnant and nursing women in the BPO industry?
By allowing them to work after submitting a medical clearance
What types of facilities are employers required to provide under the provisions mentioned in the text?
Sleeping quarters and rest areas
Which act guarantees BPO employees adjustments and incentives like night differentials and overtime pay?
Republic Act No. 11165: Telecommuting Act
Under which act are BPO employees given the right to paid leaves and the choice to work or take a leave on public holidays?
Republic Act No. 11165: Telecommuting Act
What is one requirement for BPO employees who work offsite as stated in the text?
They need to meet the same performance standards as onsite employees
Which aspect is NOT covered by the Telecommuting Act as per the text?
Health insurance benefits
How does violation of provisions regarding facilities for employees impact employers?
It can be grounds for revocation of an exemption
Explore the rules and guidelines set by the Department of Labor and Employment to ensure safety and health standards for workers in the call center industry. Learn about the amendments made to the labor code to protect the rights and benefits of BPO workers.
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