Department Circular No. 1, Series Of 2008: Call Center Worker Safety Regulations
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Department Circular No. 1, Series Of 2008: Call Center Worker Safety Regulations

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Questions and Answers

Which legislation ensures the safeguarding of data collected and processed by public and private companies in the Philippines?

  • Data Privacy Act of 2012 (correct)
  • Republic Act 10844
  • Labor Laws For BPO Employees Act
  • Department of Information and Communications Technology Act
  • What is the primary purpose of the Data Privacy Act of 2012 in relation to BPO clients and companies?

  • To regulate flexible work arrangements for employees
  • To comply with international standards in data security (correct)
  • To enforce strict labor laws for BPO employees
  • To ensure universal access to quality ICT services
  • Which government agency is responsible for overseeing the development and use of information and communication technology in the Philippines?

  • Department of Health
  • Department of Trade and Industry
  • Department of Information and Communications Technology (correct)
  • Department of Labor and Employment
  • How does Republic Act 10844 support BPOs and outsourcing providers in the Philippines?

    <p>It grants universal access to quality, secure ICT services</p> Signup and view all the answers

    What aspect of BPO work schedules is highlighted in the text as varying based on countries served?

    <p>The culture and time zones of countries served</p> Signup and view all the answers

    Which legislation allows BPOs and outsourcing providers legal use of local ICT resources in the Philippines?

    <p>Republic Act 10844</p> Signup and view all the answers

    What was the purpose of Department Circular No. 1, Series Of 2008?

    <p>To establish guidelines for the safety and health of workers in the call center industry</p> Signup and view all the answers

    Why did the Department of Labor and Employment amend the labor code specific to BPO workers?

    <p>To ensure employers take responsibility for maintaining employee health and safety</p> Signup and view all the answers

    What was the main outcome of Department Advisory No. 4, Series Of 2010 regarding female BPO employees?

    <p>Allowing women to work night shifts after submitting a medical clearance</p> Signup and view all the answers

    Why did DOLE amend the labor code to exempt women from the nightwork prohibition?

    <p>To provide equal opportunities to women employees in the BPO industry</p> Signup and view all the answers

    What is the significance of requiring a medical clearance from a physician for pregnant and nursing female BPO employees?

    <p>To ensure the safety of the pregnant and nursing women employees</p> Signup and view all the answers

    How did the Department of Labor and Employment demonstrate consideration for pregnant and nursing women in the BPO industry?

    <p>By allowing them to work after submitting a medical clearance</p> Signup and view all the answers

    What types of facilities are employers required to provide under the provisions mentioned in the text?

    <p>Sleeping quarters and rest areas</p> Signup and view all the answers

    Which act guarantees BPO employees adjustments and incentives like night differentials and overtime pay?

    <p>Republic Act No. 11165: Telecommuting Act</p> Signup and view all the answers

    Under which act are BPO employees given the right to paid leaves and the choice to work or take a leave on public holidays?

    <p>Republic Act No. 11165: Telecommuting Act</p> Signup and view all the answers

    What is one requirement for BPO employees who work offsite as stated in the text?

    <p>They need to meet the same performance standards as onsite employees</p> Signup and view all the answers

    Which aspect is NOT covered by the Telecommuting Act as per the text?

    <p>Health insurance benefits</p> Signup and view all the answers

    How does violation of provisions regarding facilities for employees impact employers?

    <p>It can be grounds for revocation of an exemption</p> Signup and view all the answers

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