Podcast
Questions and Answers
Match the following components of the communication process with their descriptions:
Match the following components of the communication process with their descriptions:
Source = The sender of the message Message = The information that the sender wants to convey Channel = The manner in which the message or information is conveyed Receiver = The person or group of people that will get the message
Match the following definitions of communication with their sources:
Match the following definitions of communication with their sources:
Communication - 'something in common' = Chase & Shamo, 2013 Communication - 'the simultaneous sharing and creating of meaning through human symbolic interaction' = Seiler and Beall, 1999 Communication - 'a systemic process in which individuals interact with and through symbols to create and interpret meanings' = Wood's, 2004 Communication - The process of creating and sharing meaning by using verbal and nonverbal symbols in varied contexts = Not provided
Match the following communication process steps with their definitions:
Match the following communication process steps with their definitions:
Encoding = The process of converting the sender’s idea or thoughts into verbal and/or nonverbal symbols that can be understood by the receiver Decoding = The receiver’s mental processing of the message into the meaning suggested by the symbols that the sender used Feedback = The receiver’s response to the message Context = The situation in which the communication takes place
Match the elements of communication with their definitions:
Match the elements of communication with their definitions:
Match the key principles of communication with their descriptions:
Match the key principles of communication with their descriptions:
Match the types of context with their descriptions:
Match the types of context with their descriptions:
Match the nonverbal communication cues with their examples:
Match the nonverbal communication cues with their examples:
Match the differences between morals and ethics with their explanations:
Match the differences between morals and ethics with their explanations:
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Study Notes
Definition of Communication
- Communication is the process of creating and sharing meaning by using verbal and nonverbal symbols in varied contexts.
- It involves a common understanding of something, which can be achieved through simultaneous sharing and creating of meaning through human symbolic interaction.
Elements of Communication
- Source: the sender of the message
- Message: the information the sender wants to convey
- Encoding: the process of converting the sender's idea or thoughts into verbal and/or nonverbal symbols
- Channel: the manner in which the message or information is conveyed
- Decoding: the receiver's mental processing of the message into the meaning suggested by the verbal and/or nonverbal symbols
- Receiver: the person or group of people that will get the message
- Feedback: the receiver's response to the message
- Context: the situation in which the communication takes place, including environment, relationship, cultural backgrounds, and past experiences
Key Principles of Communication
- Interpersonal communication is inescapable: humans cannot not communicate
- Interpersonal communication is irreversible: once communication has occurred, it cannot be taken back or undone
- Interpersonal communication is complicated: it involves body language, tone of voice, facial expressions, and other nonverbal cues
- Interpersonal communication is contextual: it depends on psychological, relational, situational, environmental, and cultural contexts
Context of Communication
- Psychological Context: includes who you are, your needs, desires, values, beliefs, personality, and more
- Relational Context: includes reactions to the other person based on relationships
- Situational Context: includes the psycho-social "where" you are communicating
- Environmental Context: includes the physical "where" you are communicating
- Cultural Context: includes learned behaviors and rules that affect the interaction
Nonverbal Cues
- Bodily movement
- Facial expression
- Gesture
- Distance
- Eye contact
Morals and Ethics
- Morals: a personal set of rules that others are not expected or required to follow
- Ethics: rules accepted and approved by society that everyone must follow
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