Defining Communication

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Questions and Answers

Which element is central to defining communication as a process?

  • The number of participants involved.
  • A series of actions leading to a particular result. (correct)
  • The technology used for conveying messages.
  • The physical location where communication occurs.

What role does 'understanding' play in the definition of communication?

  • It involves perceiving the intended meaning of words. (correct)
  • It focuses on the speed at which information is conveyed.
  • It ensures the message uses complex jargon.
  • It emphasizes the sharing of information regardless of interpretation.

How is 'sharing' defined within the context of communication?

  • Broadcasting information to the largest possible audience.
  • Keeping information confidential within a select group.
  • Distributing information without concern for its impact.
  • Doing something together with one or more people, or conveying thoughts or feelings. (correct)

In the context of communication, what does 'meaning' refer to?

<p>What is shared through communication, be it a word, text, concept, or action. (A)</p> Signup and view all the answers

How does intrapersonal communication differ from interpersonal communication?

<p>Intrapersonal communication occurs within oneself, while interpersonal communication is between people. (A)</p> Signup and view all the answers

Which of the following activities is most closely associated with intrapersonal communication?

<p>Writing in a personal journal. (A)</p> Signup and view all the answers

In what way does the interactive model enhance the linear model of communication?

<p>It adds the element of feedback, making it a two-way process. (A)</p> Signup and view all the answers

What is a key characteristic of the transactional model of communication?

<p>It highlights the generation of social realities and relationships through communication. (C)</p> Signup and view all the answers

What is the primary role of the 'encoder' in the interactive model of communication?

<p>To formulate and send the original message. (C)</p> Signup and view all the answers

What must the receiver do to respond to a message according to the interactive model?

<p>Decode the message and encode a response as feedback. (A)</p> Signup and view all the answers

In the interactive communication process, what does 'feedback' primarily achieve?

<p>It provides an opportunity for the original sender to decode the response. (C)</p> Signup and view all the answers

Factors such as culture and social behavior influence which aspect of communication?

<p>How a sender forms a message and how the receiver interprets it. (D)</p> Signup and view all the answers

How does the physical environment affect communication, according to the interactive model?

<p>It can influence whether a discussion is open or formal. (B)</p> Signup and view all the answers

What role does 'noise' play in the process of communication?

<p>It disrupts the flow of communication, leading to misunderstandings. (A)</p> Signup and view all the answers

Which of the following scenerios is an example of 'noise' in communication?

<p>A loud construction site outside the window during a meeting. (C)</p> Signup and view all the answers

If two people from different cultural backgrounds are misinterpreting each other's non-verbal cues, what element of the interactive model of communication is most likely the cause?

<p>Their field of experience. (C)</p> Signup and view all the answers

In a company memo, the CEO announces a new policy. Several employees misinterpret the announcement, leading to confusion. According to the interactive model, which component was most likely ineffective?

<p>Encoding AND/OR Decoding. (A)</p> Signup and view all the answers

Two coworkers are arguing near your work area. According to the interactive model, what is this an example of?

<p>Noise. (B)</p> Signup and view all the answers

Which model of communication acknowledges that communicators create social realities, form relationships, and engage in dialogue to form communities?

<p>Transactional Model. (D)</p> Signup and view all the answers

A student is sitting in a lecture but is distracted by thoughts about an upcoming exam. Which component of the interactive model is influencing the student's ability to comprehend the lecture?

<p>Psychological context. (B)</p> Signup and view all the answers

Flashcards

Communication

A process of understanding, sharing, and conveying information.

Process

A series of actions to reach a particular result.

Understanding

To perceive the intended meaning of words or interpret something.

Sharing

Doing something together with one or more people; conveying thoughts or feelings.

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Meaning

What we share through communication; what is meant by a word, text, concept, or action.

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Interpersonal Communication

Occurs between people

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Intrapersonal Communication

Occurs within oneself.

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Linear Communication Model

A one-way process where a sender transmits a message to a receiver.

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Interactive Communication Model

A two-way process where participants alternate as sender and receiver, generating meaning through feedback.

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Transactional Communication Model

Communicators generate social realities within social, relational, and cultural contexts.

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Sender/Receiver (Encoder/Decoder)

The person who originally sends the message; they encode and decode messages.

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Message

The information that is sent and received in the interactive communication process.

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Feedback

The second message formed by the decoder and sent back to the original source encoder.

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Field of Experience (Psychological Context)

The knowledge and background a source possesses that affects how a sender forms the message and how the receiver interprets it.

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Field of Experience (Physical Context)

Physical environment that can include tables, chairs, lighting, and sound equipment that are in the room.

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Noise/Interference

Anything that disrupts the flow of communication or causes a barrier

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Study Notes

Defining Communication

  • Communication involves the process of understanding, sharing information, and building relationships between participants through interaction
  • Keywords relating to communication include process, understanding, sharing, and meaning
  • Process is a series of actions to reach a particular result
  • Understanding is the ability to perceive the intended meaning of words and interpret them
  • Sharing involves doing something together with one or more people, conveying thoughts or feelings with someone else
  • Meaning is what is shared through communication, what is meant by a word, text, concept or action

Interpersonal Communication

  • Interpersonal communication is that which transpires between people
  • This involves two or more people
  • Occurs when communicating with two or more people using in-person conversations, cell phones, computers, letters

Intrapersonal Communication

  • Intrapersonal communication occurs within oneself
  • This involves just you
  • Occurs when planning, reflecting, or getting closer to yourself
  • Achieved through mind, diaries or journalling

Models of Communication

  • The linear model depicts communication as a one-way process: a sender transmits a message to a receiver
  • The interactive model presents communication as a process where participants alternate between sender and receiver, generating meaning by sending messages and receiving feedback within physical and psychological contexts; this is a two-way process
  • The transactional model describes communication as a process where communicators generate social realities within social, relational, and cultural contexts; communication is used to create relationships, form alliances, shape self-concepts, and engage in dialogue to create communities

Interactive Model Components

  • The person sending the original message is the encoder
  • The person receiving the message is the decoder
  • The encoder and decoder are the same person
  • The source encodes while sending a message and decodes while receiving
  • Information sent and received in the communication process is the message
  • The decoder receives the first message and forms feedback to send to the original source encoder
  • Field of experience is the knowledge and background the source has that affects how a sender forms the message and how the receiver interprets it
  • Factors such as culture, social behaviour, and psychology influence a message
  • The physical environment includes elements such as tables, chairs, lighting, and sound equipment within a room
  • Factors like formal dress can indicate whether a discussion is open and caring versus more professional and formal
  • Noise is anything that disrupts the flow of communication, a barrier, or "Interference"
  • Noise may cause the receiver of the message to misunderstand or misinterpret

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