Defensive Communication Types Quiz
9 Questions
100 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is a Dogmatic Message?

  • Speaker suggests they possess special knowledge.
  • A person seeks to control the conversation.
  • A person dismisses suggestions for improvement. (correct)
  • A person implies the suggestion is unimportant.
  • What does a Superiority Message imply?

    The speaker possesses special knowledge or status beyond the other individual.

    What characterizes an Indifference Message?

    It implies the suggestion or criticism is irrelevant or unimportant.

    What is the intention behind a Control Message?

    <p>To squelch criticism by controlling the other individual or encounter.</p> Signup and view all the answers

    A Dogmatic Message often includes phrases like, 'Why would I change? I've always done it like this!'

    <p>True</p> Signup and view all the answers

    A statement like, 'There is no point to further discussion; I consider this matter closed.' is indicative of an Indifference Message.

    <p>False</p> Signup and view all the answers

    Provide an example of a Superiority Message.

    <p>I have more experience and have been doing it longer than you.</p> Signup and view all the answers

    Give an example of an Indifference Message.

    <p>This is supposed to interest me?</p> Signup and view all the answers

    Indifference Messages convey that the speaker values suggestions from others.

    <p>False</p> Signup and view all the answers

    Study Notes

    Defensive Communication Types

    • Dogmatic Message: Dismisses suggestions for improvement, refuses to consider alternative views, and insists on the acceptability of one’s behavior.

    • Example: "Why would I change? I've always done it like this!" highlights resistance to change and criticism.

    • Superiority Message: Implies that the speaker possesses superior knowledge or status compared to the listener.

    • Example: "I have more experience and have been doing it longer than you." suggests an inflated sense of expertise.

    • Indifference Message: Conveys that the speaker finds the suggestion or criticism irrelevant or unworthy of consideration.

    • Example: "This is supposed to interest me?" indicates a lack of engagement or concern.

    • Control Message: Attempts to suppress criticism by controlling the interaction or the other person involved.

    • Example: "There is no point to further discussion; I consider this matter closed." demonstrates a refusal to engage in dialogue.

    Summary of Defensive Messages

    • Defensive communication types often obstruct constructive discussion and hinder personal growth.
    • Understanding these messages helps in identifying unproductive communication patterns.
    • Recognizing the examples can aid in developing more effective communication strategies.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Test your understanding of defensive communication styles, including dogmatic, superiority, indifference, and control messages. Each type of message reflects a different approach to handling criticism and suggestions for improvement. This quiz will help you identify these communication patterns in various contexts.

    More Like This

    Use Quizgecko on...
    Browser
    Browser