Questions and Answers
What is a Dogmatic Message?
What does a Superiority Message imply?
The speaker possesses special knowledge or status beyond the other individual.
What characterizes an Indifference Message?
It implies the suggestion or criticism is irrelevant or unimportant.
What is the intention behind a Control Message?
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A Dogmatic Message often includes phrases like, 'Why would I change? I've always done it like this!'
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A statement like, 'There is no point to further discussion; I consider this matter closed.' is indicative of an Indifference Message.
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Provide an example of a Superiority Message.
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Give an example of an Indifference Message.
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Indifference Messages convey that the speaker values suggestions from others.
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Study Notes
Defensive Communication Types
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Dogmatic Message: Dismisses suggestions for improvement, refuses to consider alternative views, and insists on the acceptability of one’s behavior.
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Example: "Why would I change? I've always done it like this!" highlights resistance to change and criticism.
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Superiority Message: Implies that the speaker possesses superior knowledge or status compared to the listener.
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Example: "I have more experience and have been doing it longer than you." suggests an inflated sense of expertise.
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Indifference Message: Conveys that the speaker finds the suggestion or criticism irrelevant or unworthy of consideration.
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Example: "This is supposed to interest me?" indicates a lack of engagement or concern.
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Control Message: Attempts to suppress criticism by controlling the interaction or the other person involved.
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Example: "There is no point to further discussion; I consider this matter closed." demonstrates a refusal to engage in dialogue.
Summary of Defensive Messages
- Defensive communication types often obstruct constructive discussion and hinder personal growth.
- Understanding these messages helps in identifying unproductive communication patterns.
- Recognizing the examples can aid in developing more effective communication strategies.
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Description
Test your understanding of defensive communication styles, including dogmatic, superiority, indifference, and control messages. Each type of message reflects a different approach to handling criticism and suggestions for improvement. This quiz will help you identify these communication patterns in various contexts.
